Airport Transportation

If requested in advance, Celebrity can arrange for accessible transportation to transfer guests between the airport and the pier. This service is offered at no extra charge to our air/sea guests or those who have purchased cruise-only transfers. Accessible transportation may be limited or unavailable outside the U.S. See your travel agent or contact us for details.

 

Extra Assistance at the Pier

Celebrity Cruises offers boarding and departure assistance to guests with mobility disabilities. Request assistance once you arrive at the pier or contact us prior to your cruise so that we may prioritize your needs during boarding. During peak times there may be a wait for assistance. Many ports provide easy access for wheelchairs and scooters, however due to various conditions: steepness of the gangway, tendering, weather, tidal and sea conditions, and shore-side facilities, guests using assistive devices may be precluded from getting on or off the ship. We will make reasonable efforts to assist our guests, but for safety reasons, our staff is not permitted to lift guests or equipment. Assistance with manual wheelchairs, walkers, canes, etc. will be provided.

 

Assistance Onboard

We provide reasonable mobility assistance to guests in accessing areas of the ship that are not accessible.

Ports That Require Tendering

The following are examples of ports that require tender service to reach land and do not provide a direct ship to shore connection.
Guests may be required to walk a few steps down to the tendering platform in order to access the tender boats. The accessibility of the tender boats is subject to change.

Alesund, Norway Belize City, Belize
Cabo San Lucas, Mexico Catalina Island, California
Corfu, Greece CocoCay, Bahamas
Cozumel, Mexico
Costa Maya, Mexico
George Town, Grand Cayman
Dubrovnik, Croatia
Lahaina, Hawaii
Geiranger, Norway
Labadee, Hispaniola
Kailua Kona, Hawaii
Panama Canal
Mykonos, Greece
Philipsburg, St. Maarten
Villefranche, France

FAQs

Can Celebrity accommodate my special medical needs

Absolutely. We welcome guests with disabilities and special needs and work hard to make sure you experience your best vacation ever. You'll be able to book accessible staterooms, and take advantage of the pool, the casino, the Canyon Ranch SpaClub®,...

If I have a disability can I travel alone?

We do not require that a guest with a disability travel with another person as a condition for traveling on our ships. However, guests must be self-sufficient and note that our personnel are not required to perform personal tasks (e.g. assisting with...

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