For a request submitted on or before the due date of final payment, the following applies:

Request for a Lower Cruise Fare:

Celebrity will reduce cruise fare to available prevailing cruise fare. If full payment has been made, a refund will be issued.

Request to Add or Change an Added Value Offer

Celebrity will 1) apply an Added Value Offer to booking and 2) go to prevailing eligible cruise fare

NOTE: If either the new cruise fare or Added Value Offer is not combinable with any promotion associated with the existing booking, or changes are being made outside of promotional booking window, the existing promotion will be removed from the booking. No refund or exchange will be given on a promotion offer (added value)

NOTE: an Added Value Offer refers to an amenity added to your booking, such as an onboard credit, specialty dining, shore excursion, etc.

For a request submitted after the due date of final payment AND the booking is within 48 hours from creation, the following applies:

Request for a Lower Cruise Fare

Celebrity will apply an onboard credit to the booking in the amount of 110% of the difference in price.

Request to Add or Change an Added Value Offer

Celebrity will 1) apply an Added Value Offer to booking and 2) go to prevailing eligible cruise fare

NOTE: If either the new cruise fare or Added Value Offer is not combinable with any promotion associated with the existing booking, or changes are being made outside of promotional booking window, the existing promotion will be removed from the booking. No refund or exchange will be given on a promotion offer (added value)

NOTE: An Added Value Offer refers to an amenity added to your booking, such as an onboard credit, specialty dining, shore excursion, etc.

Celebrity's Best Price Guarantee FAQ

Terms and Conditions

The Celebrity Best Price Guarantee (the "Guarantee") is available on a Celebrity cruise or cruise tour booked on or after May 1, 2014. If your booking meets either of the above requirements, you may request to have a lower cruise fare or a promotional offer advertised to the general public applied to your booking. The lower cruise fare and/or promotional offer must apply to the same cruise (defined as same ship, sail date, stateroom category and number of guests). If within 48 hours from creation of booking or if on or before the due date of final payment, regardless of creation date of booking, you can submit a request to apply the lower cruise fare or promotional offer to your booking as described above.

The onboard credit is non-refundable, non-transferable and has no cash value. Any unused portion of the onboard credit as of 10 PM on the last night of the cruise will be forfeited. Both the lower cruise fare and Value Added offer must be advertised by Celebrity Cruises and bookable in the United States and Canada.

You will be asked to provide the lower cruise fare and/or the Added Value offer (the "Requested Savings") as found on the Celebrity Cruises website. The Requested Savings must be available for booking or redemption at the time that Celebrity reviews the Claim Form submitted (usually within 48 hours from receipt of submission). Claim Forms must be submitted in accordance with these instructions within 48 hours of booking your cruise. Celebrity will verify the extent to which the booking is eligible for the Requested Savings.