North America Region

Book a Celebrity Cruise Vacation
  • Reserve your Celebrity Cruise vacation 1-800-647-2251
  • Group Bookings (8+ staterooms) 1-888-727-4907
  • Corporate Group Quotes 1-800-722-5934, option 1
  • Charter Quotes 1-800-722-5934, option 1
  • Hours of Operations Eastern daylight/standard time zone
  • Monday-Sunday: 7 AM – 2 AM
Already Booked
  • Existing Reservations 1-800-647-2251
  • Reservations( U.S. and Canada) Email Address: CelebrityOneTouch@celebrity.com
  • Online Check-in 1-877-200-2897
  • Online Check-in Email Address: CelebrityOneTouch@celebrity.com
  • Celebrity Website Assistance 1-800-722-5941
  • Website Assistance Email Address: CelebrityOneTouch@celebrity.com
  • Guests with Disabilities / Special Needs 1-866-592-7225
  • Guests with Disabilities / Special Needs Email Address: special_needs@rccl.com
  • Captain's Club Assistance and Inquiries 1-844-418-6824
  • Captain's Club Email Address: celebrityonetouch@celebrity.com
  • Captain's Club International: 1-316-554-5961
  • International Number 1-316-554-5961
  • International Reservations( Guests Outside U.S.) Email Address: web_intl_response_cci@celebritycruises.com
  • Flights by Celebrity Quotes and Inquiries 1-800-533-7803
  • Air Arrangements Email Address: air_sea_cci@celebritycruises.com
  • Cruise Gift Certificates 1-888-837-5676
  • Media Relations and Press Inquiries: web_corp_communications_cci@celebritycruises.com
Post Cruise Inquiries
  • Celebrity Guest Relations Department 1-844-418-6824
  • Post Cruise Questions or Comments: CelebrityOneTouch@celebrity.com
  • Lost and Found / Lost Luggage 1-844-418-6824
  • Lost and Found / Lost Luggage: CelebrityOneTouch@celebrity.com
  • U.S and Canada Hours Eastern daylight/standard time zone
  • Monday-Sunday: 8 AM - 8 PM

International

Royal Caribbean Cruzeiros Brasil
  • Phone: +55 (11) 3090-7200
  • Phone: +55 (11) 4858-7400
  • Email Address: cliente@r11travel.com.br
  • Mailing Address: Rua Espírito Santo, 315, 10º andar. CEP 09530-701 São Caetano do Sul – SP
Royal Caribbean Cruise (Australia) Pty LTD
  • Phone: +61 (2) 4331 5400
  • Fax: +61 (2) 4332 0326
  • Email Address: info.au@rcclapac.com
  • Mailing Address: Level 2 80 Arthur Street North Sydney, NSW 2060
Celebrity Cruises Mexico Servicios, S.A. de C.V
  • Phone Number: Within Mexico 9178-0400
  • Fax: 01800-700-2129
  • Mailing Address: Blvd. Manuel Avila Camacho 36 piso 20 Lomas de Chapultepec CP 11000, México D.F.
Italy (Genoa Office)
  • Phone: 848-000977
  • Fax: 010-5303287
  • Email Address: servizioclienti.it@celebrity.com
  • Local Times: Monday - Friday: 9 AM-1 PM
  • Saturday-Sunday: 2:30 PM-6:30 PM
Germany (Frankfurt Office)
  • Phone: 069-9200710
  • Fax: 069-92007192
  • Email Address: infode@rccl.com
  • Local Times: Monday - Friday: 9 AM-6 PM
UK (Weybridge Office)
  • Phone: 0844-493-6011
  • Fax: 01932-820286
  • Email Address: CustomerServiceUK@CelebrityCruises.com
  • Local Times: Monday-Friday: 8:30 AM-8 PM
  • Saturday: 9 AM-5 PM
Norway (Oslo Office)
  • Phone: 47 22 51 37 80
  • Fax: 47 22 51 37 90
  • Email Address: infono@rccl.com
  • Local Times: Monday-Wednesday, Friday: 8:30 AM-5 PM
  • Local Times Continued Thursday: 9 AM-5 PM
Spain (Barcelona Office)
  • Phone: 34 902 345 135
  • Fax: 34 93 304 3528
  • Email Address: info.es@rccl.com
  • Local Times Monday-Friday: 9 AM-6 PM
UK
  • Phone: 0844 481 7687
  • Outside U.S., Canada and UK: 1-316-554-5961
  • Greenwich Mean Time (GMT) Monday-Friday: 8:30 AM-6 PM
  • Saturday: 9 AM-4 PM Sunday: Closed