This year, we were presented with a rare opportunity to pause, step back, and assess all aspects of our vacation experience. This resulted in exciting refinements that we’re happy to share with you, including reimagined cruise packaging and enhancements to our Captain’s Club program.
Seamless experiences have always been our goal, and we believe vacations should be effortless from the start. That’s why every Celebrity cruise now includes drinks, Wi-Fi, and tips—with Always Included. We’ve also honed in on new ways to honor your well-deserved Captain’s Club status, including new events and exclusive perks.
As our world changes, we change with it. Now more than ever, we remain nimble in our approach to set sail again with you. We continue to work hard with our expert advisors, the Healthy Sail Panel, to develop new measures to keep you healthy at sea. As always, we’re committed to providing you the incredible, luxurious Celebrity experience that you’ve come to expect from us. We’re grateful for your loyalty and it means the world to us to be able to travel the world with you again.
We’re excited to introduce brand new events, like the Captain’s Club Sneak Peek Series beginning on Celebrity ApexSM. Classic members and above can enjoy a sneak peek of the Eden décor, live music, and interactive art at Wonder at Eden in a reserved space just for Captain’s Club members. Plus, you can sample the specialty cocktail of the evening and enjoy a meet and greet with the artists and performers. More Sneak Peek events to be announced soon for Celebrity Edge.
Prefer to be the artist yourself? Sip your favorite wine and create your very own masterpiece at Create and Pour, an upcoming event for Elite members and above, led by one of our renowned artists starting on Celebrity Apex.
Welcome Parties will now take place in stunning outdoor spaces, like the Lawn Club and Rooftop Garden. As always, your captain and executive committee will be there to welcome you back with a special toast.
We’ve also adjusted our Captain’s Club cocktail hour to provide flexibility and adhere with new protocols. The cocktail hour will no longer take place in the lounge. Now, you’ll be able to enjoy unlimited drinks from the Captain’s Club menu daily from 5pm to 7pm at bars and lounges throughout your ship, including complimentary wine varieties that will now rotate between Chardonnay, Sauvignon Blanc, Cabernet Sauvignon, Merlot, Pinot Grigio, Moscato, and Pinot Noir. Come as you are, comfy, casual, and ready to kick back, Celebrity style. As more and more members start to sail with our Always Included package and have drinks included in their ticket, we’ll be introducing new events and benefits so stay tuned.
The full list of member events available for your sailing will be provided onboard. More events for all ships are underway, so be sure to stay tuned for updates.
Enjoy new ways to unwind in The Spa with exclusive, multi-use membership savings of up to 20% for Select members and above. Previously, Captain’s Club members could enjoy a one-time 10%-15% discount based on tier levels while in port. Now, Select and Elite members can enjoy multi-use discounts of 10%, while Elite Plus and Zenith members can enjoy multi-use discounts of 15% and 20%, respectively (excluding MedSpa and Retail). Complimentary access to Persian Garden on one port day of your choice will still be available on Solstice and Millennium Series Ships for Elite members and above. Do it all at this luxurious sanctuary—clear your mind, fine-tune your body, and reinvigorate your spirit. Enjoy an array of first-at-sea beauty, fitness, and wellness services that make finding complete bliss on vacation easier than ever. The Spa has a lineup of the most advanced offerings ever—from the SEA Thermal Suite’s eight distinctive therapeutic experiences to a collection of specialty treatment beds featuring groundbreaking technology.
We’ve made some enhancements to our photo offerings, including increased discounts of 25%-50% off any photo packages and up to $300 off Studio Packages for Classic members and above. Plus, we’ve added more greenscreen options allowing you to have one photo session with multiple backgrounds. In partnership with GoPro, we now offer 360 degree photography and aerial photos. Plus, the Hero Mirror, which debuted on board Celebrity Edge® during our International Women’s Day sailing, allows you to pose with iconic Celebrity figures, like your captain, Le Petit Chef, and more.
We’re introducing some exclusive laundry packages on select sailings for our Elite and above members. With our new Feeling Chic package, refresh your look with our Evening Chic dry cleaning service for only $35 (up to 8 individual items). And with Pressed to Impress, Elite, Elite Plus and Zenith members can add pressing to one of their complimentary bags of laundry per sailing for just $20. Details to be available onboard.
With Always Included, every cruise booking will now include an unlimited Surf Wifi package per person. We’ve adjusted the previous Captain’s Club internet discount of 10% - 35% to reflect these changes and provide exclusive value. Now, if you sail with Always Included, you can apply this discount to upgrade from the Surf to the Stream. If you do not sail with Always Included, you can apply the 10% - 35% discount to any internet package and the complimentary minutes for Elite and Elite Plus will still apply. And if you book pre-cruise, your discount is combinable with the additional 10% pre-cruise advantage. Zenith members will continue to enjoy a complimentary Stream internet package for one device in both scenarios.
With Always Included, every cruise booking will now include a Classic Beverage Package for all guests. Now, if you sail with Always Included, Classic Members and above can enjoy a 5% – 10% discount to upgrade from the Classic Beverage Package to Premium Beverage Package before you sail (pre-cruise). The percentage is based on your member tier. If you do not sail with Always Included, Classic members and above can also receive a 5% - 20% discount on Classic and Premium beverage packages purchased before you sail and based on tier. Elite members and above that do not sail with Always Included can also continue to enjoy the daily cocktail hour from 5pm – 7pm at bars and lounge throughout their ship. Zenith members will continue to enjoy a complimentary Premium beverage package in both scenarios.
Classic members and above can now enjoy up to 20% off any bottle of wine in our wine program, including Wine Spectator’s “Best of Award of Excellence” winners on board Celebrity Edge® and ApexSM.
As a Zenith member, you’re part of a small community of our most loyal guests. Based on your feedback, our top cruiser can now enjoy a complimentary dinner at a specialty dining restaurant, along with complimentary flowers and wine. This special guest will also now have the opportunity to take part in an interview with our cruise director that will air on our in-stateroom televisions.
2020 has required us to make some difficult decisions in order to comply with new protocols. When we return to service, we’ll be tightly managing capacity in each venue. To adhere to elevated safety standards, Zenith access to the lounge at The Retreat® and Michael’s Club will be limited to members staying in The Retreat until further notice.
We're always looking for new ways to make your Captain’s Club membership more incredible. So, during our pause in service, we developed several new programs. By now, you’ve probably heard of our latest and greatest Captain’s Club member benefit, Power Up Points. But, did you know that for every 10 Power Up Points earned, you’ll get 1 Club Point—right from your couch? All you have to do is participate in fun activities, like surveys and social media contests, and you’ll keep earning points from the comfort of your living room.
And speaking of points, your exclusive Double Up Through December offer allows Classic members and above to earn double points from now until December 31, 2020, when you book a veranda stateroom or higher.* Of course, that’s in addition to our current offer at the time of your booking.
Track all of this and more—including your point balance, tier level, benefits, upcoming bookings, and any active courtesy holds—on our new online hub. Simply log in to your account and choose My Tier and Points from the top navigation.
The Captain's Club program terms are subject to change at any time without prior notice. For full terms & conditions visit www.celebritycruises.com/captains-club/enroll#terms
Why are Captain’s Club Benefits changing?
This year, we were presented with a rare opportunity to pause, step back, and assess all aspects of our vacation experience. This resulted in exciting refinements including reimagined cruise packaging and enhancements to our Captain’s Club program.
Seamless experiences have always been our goal, and we believe vacations should be effortless from the start. That’s why every Celebrity cruise now includes drinks, Wi-Fi, and tips—with Always IncludedSM. We’ve also developed new ways to honor your well-deserved Captain’s Club status, including new events and exclusive perks.
We also continue to work hard with our expert advisors, the Healthy Sail Panel, to develop new measures to keep you healthy at sea and we are adjusting parts of our Captain’s Club program accordingly. As always, we’re committed to providing you the incredible, luxurious Celebrity experience that you’ve come to expect from us.
As a Select and above member, will I still have priority embarkation benefits?
When we return to service, the embarkation process will be different. To manage the flow of guests and follow new health and safety protocols, guests will request a set arrival time in advance. More details of the embarkation process will be provided before you sail.
How will processes related to the Captain’s Club program be different?
We’ll be making minor adjustments to comply with new safety measures that still allow you to enjoy the perks of being a Captain's Club member. For example, certain events and spaces, like complimentary access to the Persian Garden for Elite members and above during port days and the Captain’s Club Wine Tasting, will require an advance reservation to manage capacity. Elite members and above will be able to enjoy an exclusive and private breakfast in Tuscan Grille, now served a la carte instead of buffet style. And, Captain’s Club host hours and location may change to manage the number of people gathering. These tweaks will be shared either pre-cruise or onboard during your sailing.
How will my Captain’s Club Benefits be Changing?
We have several new benefit enhancements that we are very excited to share with you.
Photo: We’ve made some enhancements to our photo offerings, including increased discounts of 25% - 50% off any photo packages and up to $300 off Studio Packages for Classic members and above. Plus, we’ve added more greenscreen options allowing you to have one photo session with multiple backgrounds. In partnership with GoPro, we now offer 360-degree photography and aerial photos. Plus, the Hero Mirror, which debuted on board Celebrity Edge® during our International Women’s Day sailing, allows you to pose with iconic Celebrity figures, like your captain, Le Petit Chef, and more.
Spa: Enjoy new ways to unwind in The Spa with exclusive, multi-use membership savings of up to 20% for Select members and above. Previously, Captain’s Club members could enjoy a one-time discount based on tier levels while in port. Now, Select and above members can enjoy multi-use discounts at any time (excluding Med Spa and retail).
Wine Discount: Now, Classic members and above can enjoy 10% - 20% off any bottle of wine in our wine program, including Wine Spectator’s “Best of Award of Excellence” winners on board Celebrity Edge® and ApexSM.
Internet: With Always Included, every cruise booking will now include an unlimited Surf Wifi package per person. We’ve adjusted the previous Captain’s Club internet discount of 10% - 35% to reflect these changes and provide exclusive value. Now, if you sail with Always Included, you can apply this discount to upgrade from the Surf to the Stream If you do not sail with Always Included, you can apply the 10% - 35% discount to any internet package and the complimentary minutes for Elite and Elite Plus will still apply. Zenith members will continue to enjoy a complimentary Stream internet package for one device in both scenarios. Zenith members sailing with the Indulge rate will enjoy a complimentary stream internet package for two devices.
Beverage: With Always Included, every cruise booking will now include a Classic Beverage Package for all guests. Now, if you sail with Always Included, Classic Members and above can enjoy a 5% – 10% discount to upgrade from the Classic Beverage Package to Premium Beverage Package before you sail (pre-cruise). If you do not sail with Always Included, Classic members and above , can receive a 5% - 20% discount on Classic and Premium beverage packages purchased pre-cruise. Elite members and above that do not sail with Always Included can also continue to enjoy the daily cocktail hour with unlimited drinks from the Captain’s Club menu from 5pm – 7pm at bars and lounge throughout their ship. Zenith members will continue to enjoy a complimentary Premium beverage package in both scenarios.
Will the Captain’s Club member events onboard be changing? If so, how?
Yes. New health and safety standards required us to rethink some of our event offerings, which gave us a chance to get creative. We’ve developed new experiences just for you, like reimagined welcome parties and a special event where you’ll get to be the artist.
Welcome parties will now take place in stunning outdoor spaces, like the Lawn Club and Rooftop Garden. As always, your captain and executive committee will be there to welcome you back with a special toast. More welcome events are underway, so be sure to stay tuned for updates.
We’re excited to introduce brand new events, beginning with Celebrity Edge® and ApexSM. Classic members and above can enjoy a sneak peek of the Eden décor, live music, and interactive art at Wonder at Eden in a reserved space just for Captain’s Club members starting on Celebrity Apex. Plus, you can sample the specialty cocktail of the evening and enjoy a meet and greet with the artists and performers.
Prefer to be the artist yourself? Sip your favorite wine and create your very own masterpiece at Create and Pour, an upcoming event for Elite members and above, led by one of our renowned artists starting on Celebrity Apex.
The Daily Coffee House Style Lounge will continue to be available for Elite members and above in Tuscan Grille but it will now be served a la carte instead of buffet style.
The Captain’s Club Wine Tasting will still be available for Select and above. However, reservations will be required to manage capacity.
The Captain’s Club Backstage Tour and Elegant Tea are suspended temporarily.
We adjusted our Captain’s Club cocktail hour and removed the exclusive lounge to adhere with new safety standards. Elite members and above that do not sail with Always Included can continue to enjoy unlimited drinks from the Captain’s Club menu daily from 5 p.m. to 7 p.m. at bars and lounges throughout the ship.
As more and more members start to sail with Always Included which includes drinks, we’ll be introducing new events for Elite members. More will be announced in 2021 so stay tuned.
Zenith Loyalty Tier members already receive complimentary Premium Beverage Package and unlimited WIFI package as part of their tier benefits, how will “Always Included” affect them?
The Always Included rate includes the Classic Beverage Package and Surf Wi-Fi package for all guests in the stateroom. Zenith members will continue to receive the Premium Beverage Package and unlimited streaming Wi-Fi at no additional cost.
How will internet benefits for loyalty members be impacted since internet will now be part of Always Included?
Previously Captain’s Club members received 10% - 35% off the first internet package purchase. Elite and Elite Plus members also received 90 and 240 free stream minutes respectively.
Now, if you sail with Always Included, you can apply this discount to upgrade from the Surf to Stream package. If you do not sail with Always Included, you can apply the 10% - 35% discount to any internet package and the complimentary minutes for Elite and Elite Plus member will still apply.
Zenith members will continue to enjoy a complimentary Stream internet package for one device in both scenarios. Zenith members sailing at the Indulge rate will enjoy a complimentary stream internet package for two devices.
The 10% - 35% internet discount can be booked pre-cruise (via call center) or onboard. However, if purchased pre-cruise it is combinable with the additional 10% pre-cruise advantage.
How will beverage benefits for loyalty members be impacted now that beverage is part of Always Included?
Previously, the only beverage package discount available was 10% off for Elite Plus members. We have updated and expanded this benefit now that the Classic Beverage package is part of Always Included.
Now, if you sail with Always Included, Classic Members and above can enjoy a 5% – 10% discount to upgrade from the Classic Beverage Package to Premium Beverage Package before you sail (pre-cruise). If you do not sail with Always Included, Classic members and above , can receive a 5% - 20% discount on Classic and Premium beverage packages purchased pre-cruise. Elite members and above that do not sail with Always Included can also continue to enjoy the daily cocktail hour with unlimited drinks from the Captain’s Club menu from 5pm – 7pm at bars and lounge throughout their ship.
Zenith members will continue to enjoy a complimentary Premium beverage package in both scenarios.
The complimentary specialty coffee benefits for Elite Plus members will continue to be available for those that do not sail with Always Included.
How will the Captain’s Club Cocktail Hour be impacted now that the Classic Package is part of Always Included?
The Elite Cocktail Hour will still be available daily from 5pm – 7pm (excluding embarkation day) at bars and lounges throughout your ship for Elite members and above that do not have drinks included in their ticket. As more and more members start to sail with Always Included which includes drinks, we’ll be introducing new events for Elite members. More will be announced in 2021 so stay tuned.
Will there be any changes to Zenith Benefits?
In keeping with new health and safety standards, we’ll be tightly managing venue capacities. As a result, Zenith access to the lounge at The Retreat® and Michael’s Club will be limited to members staying in The Retreat until further notice. Our primary goal is to keep our guests and crew safe and healthy. Other benefits such as complimentary laundry, complimentary streaming wifi, complimentary premium beverage package and 25% off specialty dining will still be available.
The Top Cruiser on each sailing can now enjoy a complimentary dinner at a specialty dining restaurant, along with complimentary flowers and wine. This special guest will also now have the opportunity to take part in an interview with our cruise director that will air on in-stateroom televisions.
Members sailing after reaching 6K and 9K points will also receive a complimentary dinner in specialty dining.
Lastly, the Extend Your Stay program is suspended until further notice.
2X Points Terms & Conditions:
*Captain's Club Member Offer ("Offer") applies to new individual bookings. Captain's Club Members ("CC Members"), Classic and above, are eligible to receive double Club Points when they book a Veranda stateroom or higher between 10/19/2020 and 12/31/2020. Offer applies to sailings between 1/1/2021 and 5/4/2022. The offer applies to each CC Member in a stateroom. All Captain’s Club members, Classic and above, are eligible to participate in this offer. Preview members are not eligible to participate in this offer. Club Points will be added to CC Member's account within 30 days after conclusion of sailing. Valid membership number must be provided at time of booking. One offer per CC Member. Guest sailing as singles are not eligible for this Offer. Any changes to cruise booking may result in removal of Offer. If you cancel your booking, Offer will not apply. If you move your booking, Offer will apply if all criteria including booking window, stateroom category and tier are still met with the new sailing. If your sailing is cancelled by Celebrity Cruises, no Club Points will be awarded. Offers and cruise prices are subject to availability, cancellation and change without notice at any time. ©2020 Celebrity Cruises. Ships’ registry: Malta and Ecuador.
