TRAVEL PROTECTION FOR YOUR PERFECTLY PLANNED VACATION 

You planned everything for the perfect vacation—from restaurants with breathtaking views to outfits that match every extraordinary experience. Add some peace of mind for what you didn’t plan, including cancellations and travel delays with CruiseCare. Our comprehensive travel protection program is the easiest way to make sure everything goes your way, even when it doesn’t. With the flexibility provided by this protection, CruiseCare assures that every moment of your vacation will be as carefree as possible. And we’ve significantly increased benefits for the same cost giving you more protection at an even better value. 


 

 

CRUISECARE TRAVEL INSURANCE BENEFITS

Cancellation Coverage

Cancellation Coverage

Life Happens—
Always Have A Plan

If you need to cancel for specified reasons, non-refundable cancellation charges are waived. In the event you choose to cancel for a reason not eligible under the plan at any time up until departure, Celebrity will provide you with cruise credit equal to 90% of the non-refundable value of your cruise vacation for use toward a future cruise (excluding Flights by Celebrity).

*Non-insurance feature by Celebrity Cruises. Program restrictions apply.

Trip Interruption Coverage

Trip Interruption Coverage

Smooth Sailing
Even Before You Board

Coverage of up to 150% of your total trip cost is provided in the event you can’t start or finish your cruise vacation because you or a family member is sick or injured, there’s a death in the family, or for another covered reason.

Travel Delay Coverage

Travel Delay Coverage

Sometimes We All
Miss The Boat

In the event of a travel delay, the plan reimburses up to $2,000 for covered out-of-pocket expenses to catch up to your cruise. If you miss your trip departure for covered reasons by 3 or more hours, the plan covers an additional $300.

Medical Coverage

Medical Coverage

Never, Ever Be
Worried Sick

Should you become injured or sick during your vacation, the plan reimburses for covered medical expenses for up to one year from the date of your accident or illness. Coverage includes up to $100,000 for accident or sickness medical expenses, up to $500,000 for emergency evacuation, and up to $500,000 for repatriation.

*Evaluate your current insurance to ensure that you have adequate medical coverage while you are traveling. Depending on your plan, Medicare and other health insurance providers may not cover expenses incurred outside of the US.

Luggage Protection

Luggage Protection

You Didn't Coordinate
Outfits For Nothing

If your baggage or personal property is lost, stolen, or damaged, the plan covers up to $3,000. If your bags are delayed or misdirected for more than 6 hours, the plan reimburses up to $500 for the purchase of necessary personal items due to a covered delay.

24/7 Emergency Assistance

24/7 Emergency Assistance

Help Is Here,
No Matter Where You Are

The plan provides 24-hour travel assistance, medical assistance, and emergency services, such as: pre-trip health, safety, and weather information, assistance with travel changes, lost luggage assistance, emergency cash transfer assistance, medical consultation, emergency legal, medical and dental assistance and more.

*Emergency travel assistance provided by Carefree Travel Assistance™.

 

 

DON'T MISS OUT ON CRUISECARE

Already booked your trip?

Sign in to your account to easily add CruiseCare as a trip enhancement, or give us a call at 1-888-751-7804 and we’ll take care of it for you.

Haven't booked yet?

We recommend adding CruiseCare during the booking process for the best experience and added peace of mind from the start.

For residents of New York:
Please click here to purchase CruiseCare or contact our partner, Aon Affinity, at 1-800-797-4516.

 

Frequently Asked Questions about Celebrity CruiseCare


What is Celebrity CruiseCareSM?

Who is eligible for CruiseCareSM?

Why is it suggested to add CruiseCareSM at the time of booking?

Ready to Cruise? Search All Cruises Sailing Now

 

 

Terms & Conditions

1 Travel Insurance benefits are administered by Aon Affinity and underwritten by Arch Insurance Company, with administrative offices in Jersey City, NJ (NAIC #11150) under Policy Form series LPT 2013 and applicable amendatory endorsements. This is a brief overview of the coverages. Subject to terms, conditions, and exclusions. This is a general overview of travel insurance benefits available. Coverages may vary in certain states and not all benefits are available in all jurisdictions. Please refer to your certificate of benefits or policy of insurance for detailed terms, conditions and exclusions that apply.

This program was designed and is administered by Aon Affinity. Aon Affinity is the brand name for the brokerage and program administration operations of Affinity Insurance Services, Inc. (TX 13695); (AR 100106022); In CA & MN, AIS Affinity Insurance Agency Inc. (CA 0795465); in OK, AIS Affinity Insurance Services Inc.; in CA, Aon Affinity Insurance Services Inc. (CA 0G94493), Aon Direct Insurance Administrations and Berkely Insurance Agency and in NY, AIS Affinity Insurance Agency.

2 Worldwide Emergency Assistance are emergency travel assistance provided by CareFree Travel AssistanceTM. CEL_12162022

View Terms, Conditions and exclusions here.

Consumer Notices | Privacy Policy

www.archinsurancesolutions.com/consumer-notices-aon &

www.archinsurancesolutions.com/documents/archprivacynotice.pdf

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