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Now you can change your sail date up to September 1, 2020, at any time up to 48 hours before your sailing and receive a Future Cruise Credit.

We’ve extended our Cruise with Confidence program to allow you even more time to adjust your travel plans, should you need to. Now, you can change any sailing departing up to September 1, 2020, up to 48 hours before your departure date and receive a Future Cruise Credit for the amounts paid toward your cruise fare.

In our efforts to ease guests concerns regarding booking sailings with the ever-evolving challenge presented by coronavirus (Covid-19), we’ve responded by addressing the concerns regarding our cancelation policy. That’s why we introduced the Cruise with Confidence policy. We hope this policy gives you the confidence to book the vacation you’ve been thinking of so often during this challenging time in history. 

Why Are We Doing This?

We understand the uncertainty that the current environment has created for travelers; therefore, we’ve made these adjustments to our cancelation policy to give you more flexibility in planning your vacation with us. At the core of this new policy is the recognition that guests want to know we care about their concerns and are responsive to their need for peace of mind.

Essentially, Cruise with Confidence means that guests who cancel their cruise for sailings departing up to September 1, 2020, can do so for ANY reason up to 48 hours before sailing and get a 100% Future Cruise Credit, for the amounts paid toward their cruise fare, good until December 31, 2021.

Guests can simply call to cancel, and they’ll receive a Future Cruise Credit for the amounts paid toward your cruise fare within 30 days of cancelation that they can use toward another sailing in the future.

Cruise With Confidence FAQs
What sailings qualify for Cruise with Confidence?
Do the Future Cruise Credits expire?
How can guests cancel using Cruise with Confidence?
What if you want to use your Future Cruise Credit on a cruise that’s not the same price as the original booking?
What happens if you decide you are not interested in getting a Future cruise Credit and simply wish to cancel for a refund, what are the options?
How is the value of the Future Cruise determined?
Do all rate codes qualify, including Non-Refundable Deposit fares?
How are Non-Refundable Deposit bookings impacted by this policy?
What happens if you used your FCC to pay for an existing cruise and now you wish to cancel under the Cruise with Confidence terms?
To qualify for the new Cruise with Confidence policy, what is the latest I can cancel a cruise that departs over the weekend?
Are Future Cruise Credits interchangeable between brands?
Do Groups reservations qualify for Cruise with Confidence?
Does Cruise with Confidence protect airfare?
What happens if you booked a pre- and post- hotel through the Celebrity Hotel Program?
Are cruise transfers refundable?
Do standard Final Payment timelines still apply?
What if I already purchased beverage packages and shore excursions and choose to cancel using Cruise with Confidence?
Can you choose to carry promotional amenities or value adds from their cancelled reservation to their future booking?
If I use Cruise with Confidence to cancel and then rebook using my Future Cruise Credit, will the promotional Onbaord Credit (OBC) and discounts I had on the original booking carry over?
What steps are we taking to prevent the spread of Coronavirus onboard?

Terms & Conditions

The Cruise with Confidence program allows individual and guests in non-contracted groups booked on Royal Caribbean International, Celebrity Cruises, Azamara and Silversea (“RCCL”) to cancel up to 48 hours prior to the vacation start date. Vacation start date includes any pre-hotel or Cruisetour packages booked through RCCL. The Cruise with Confidence program applies only to guests sailing on or before September 1, 2020. If the guest opts for the Cruise with Confidence program, and cancels their cruise, a Future Cruise Credit (FCC) will be issued for the amounts paid to the cruise line. The FCC is non transferrable and may not be redeemed for cash. The FCC certificate’s value may be applied toward the cruise fare due on a new booking on the brand originally purchased. All bookings are subject to availability at the time of the request. Any booking made using the FCC must be used for a sailing that commences on or before December 31, 2021. If not used on or before December 31, 2021, the certificate will automatically expire and have no value. Restrictions may apply on stateroom category and applicable pricing and promotions. Guest will remain responsible for paying the applicable deposit amounts, taxes/fees, port expenses and gratuities for the new booking. Program does not apply to chartered sailings. RCCL reserves the right to correct any errors, inaccuracies or omissions at any time without prior notice or
liability. Offer can be withdrawn without notice. ©2020 Celebrity Cruises Inc. Ships’ registry: Malta and Ecuador.