Country Travel Requirements

Am I required to take a COVID-19 test or be vaccinated prior to embarking on my cruise?

Are there any vaccination, testing, or documentation protocol requirements to board a sailing visiting Australia/New Zealand?

Are there any vaccination or testing protocol requirements on a back-to-back sailing?

Are there any vaccination or testing protocol requirements on a sailing visiting Brazil?

Are there any vaccination or testing protocol requirements on a sailing visiting Chile?

Are there any vaccination, testing, and documentation protocol requirements on a Transatlantic, Transpacific, or Transocean sailing?

Boarding Requirements

What health screening measures are being taken at the terminal on boarding day? 

If I am required to be vaccinated, what proof of vaccination is accepted?

What if I cannot get vaccinated due to a pre-existing allergy? What if I am not vaccinated for religious reasons? What if I have recently recovered from COVID-19 and am not now eligible to be vaccinated?

If I test positive for COVID-19 right before my cruise, at the terminal, or on the cruise, what is your refund policy and what associated costs are covered? 

Onboard

What are your cleaning and sanitization standards on the ship? What guidelines apply, and how do you know they are sound? How is the crew trained to implement them effectively?

How are you ensuring guests are washing and sanitizing their hands?

Will personal protective equipment like masks and personal hand sanitizer be available onboard?

How is air circulated and filtered on board? Is the air safe on board a cruise ship? 

How are my linens and towels washed to ensure they are sanitized?

Is it a reccomendation to wear a mask onboard?

Will crew members be vaccinated and wearing personal protective equipment like masks?

If a guest or crew member starts feeling unwell during a voyage, what steps are taken? Can you test for SARS-CoV-2 while on the cruise, and if so, how soon do you have results?

If a guest or crew member tests positive on board, what is your response plan?