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Country Travel Requirements

Am I required to take a COVID-19 test or be vaccinated prior to embarking on my cruise?

Are there any vaccination, testing, or documentation protocol requirements to board a sailing visiting Australia/New Zealand?

The below applies to the following Celebrity Eclipse sailings:

March 26, 2023

April 6, 2023

April 19, 2023

April 22^nd, 2023 – for this sailing out of Sydney, Australia, please also refer to our Transocean Protocols, below.

Documentation

For itineraries that have a port of call in Australia and New Zealand, there are 3 documents guests must complete as soon as possible prior to sailing:

To comply with government protocols when sailing to Australia, all guests must self-disclose their vaccination status, as well as read and acknowledge the Health, Travel, and Financial Risks statement. Please ensure you have completed the form Access Here for each member of your traveling party or you may not be permitted to sail.

All guests* (except for Australian citizens) must also complete the Australian Electronic Travel Authority (eTA) form Access Here.

The government of New Zealand requires all guests (excluding Australia and New Zealand citizens) with a port call, embark or debark in New Zealand to submit a New Zealand Electronic Travel Authority (NZeTA) form prior to boarding the sailing Access Here.

Guests scheduled to sail aboard Celebrity Eclipse embarking on April 6th, 2023 and April 19th are exempt from completing the NZeTA form, as these sailings do not visit New Zealand.

For the April 22^nd, 2023 Transocean sailing, please also be advised, guests must check their Visa and ESTA requirements before traveling.

Vaccination

All guests ages 12 and older* must be fully vaccinated to sail. All guests 11 and younger may sail with us if they are unvaccinated.

COVID-19 booster vaccine shots are not currently required to sail but are highly recommended.

All guests ages 12 and older must provide documentation of full vaccination at the terminal as a condition for boarding. 

Please plan to carry your vaccination documentation with you at all times while in port should local authorities or businesses request it to help facilitate entry and/or experiences.

Please note: A guest is considered fully vaccinated 14 days after the required number of doses in their vaccine series have been fully administered (e.g. 2 shots of Pfizer, Moderna, AstraZeneca, etc., or 1 shot of Johnson & Johnson). Vaccines must be approved for use by the Therapeutic Goods Administration (TGA).

Testing

All guests aged 2 and above, regardless of vaccination status, must present a negative test result for a COVID-19 PCR test taken within 2 days before boarding day, or a self-administered Rapid Antigen Test (RAT) within 1 day before boarding, for sailings of any length.

Required testing for all guests can be completed using a PCR test administered at a private laboratory, or any self-administered Rapid Antigen Test (RAT). Rapid Antigen Tests are not required to be administered under live video supervision.

You will be required to present the negative test result at the time of boarding. You can show it in the form of a printout or email if taking a PCR test. Or if taking a RAT, you can show a picture of your negative RAT test on your phone, or present the actual negative test itself.

Guests under 2 years of age do not require testing.

Please note: Guests who have recently recovered from COVID-19 may present a Certificate of Recovery and proof of the positive PCR or RAT test result taken between 11 and less than 90 days prior to the sail date in order to board and be exempt from testing. The Certificate of Recovery can be presented as an NHS COVID Pass, EU Certificate of Recovery or as a letter from a healthcare provider. In addition, you must still present a vaccination card. Please be aware that some ports of call do not accept a Certificate of Recovery for the purposes of debarking and enjoying the destination. We will not accept a Certificate of Recovery in place of a vaccination record.

Are there any vaccination or testing protocol requirements on a back-to-back sailing?

Are there any vaccination or testing protocol requirements on a sailing visiting Brazil?

Are there any vaccination or testing protocol requirements on a sailing visiting Chile?

Are there any vaccination, testing, and documentation protocol requirements on a Transatlantic, Transpacific, or Transocean sailing?

The below applies to the following Transatlantic, Transpacific, and Crossing sailings:

April 13th, 2023 Celebrity Infinity 13 Night Canaries & Portugal sailing out of Rio De Janeiro, Brazil

April 17th, 2023 Celebrity Edge 14 Night Bermuda, Portugal & Spain sailing out of Fort Lauderdale, Florida

April 17th, 2023 Celebrity Constellation 15 Night Portugal & Spain sailing out of Tampa, Florida

April 20th, 2023 Celebrity Silhouette 13 Night Bermuda & France sailing out of Miami, Florida

April 22nd, 2023 Celebrity Apex 15 Night Western Europe sailing out of Fort Lauderdale, Florida

April 22nd, 2023 Celebrity Eclipse 18 Night Tahiti, New Zealand & Hawaii sailing out of Sydney, Australia*

April 23rd, 2023 Celebrity Beyond 14 Night Spain, France & Italy sailing out of Fort Lauderdale, Florida

April 23rd, 2023 Celebrity Reflection 13 Night Spain & Bermuda sailing out of Fort Lauderdale, Florida

May 9th, 2023 Celebrity Eclipse 12 Night Hawaii Cruise sailing from Honolulu, Hawaii to Vancouver, Canada

Documentation

A passport is needed for all guests with a validity of at least 6 months after their return date.

Proof of Residence may be needed for guests traveling with a passport that was issued from a country different from their country of residence.

All guests must check their Visa and ESTA requirements before traveling.

“Please note that if a traveler is found to have visited a country designated by the US as State Sponsor of Terrorism, the traveler is no longer eligible to participate in the ESTA Visa Wavier Program and must apply for a visa to enter the United States. At the time of publication, designated countries include Cuba, Iran, North Korea and Syria.” Access Here

Vaccines

In order to sail on a Transatlantic, Transpacific, or Transocean crossing with us, we will require all guests ages 12 and older to be fully vaccinated.

If you are currently booked on a Transatlantic, Transpacific, or Transocean cruise sailing and are unvaccinated, please contact Celebrity Cruises at 1-844-418-6824 in North America or (316) 554-5961 worldwide.

COVID-19 booster vaccine shots are not currently required to sail but are highly recommended to ensure a smoother vacation experience.

Guests are considered fully vaccinated against COVID-19 if 2 weeks have passed since their second dose in a 2-dose series (such as Pfizer or Moderna vaccines); or, 2 weeks after a one-dose series such as Johnson & Johnson’s Janssen vaccine.

Vaccines approved and accepted by the TGA (Therapeutic Goods Administration) will be considered valid.

Guests with a mixed series of any two of the following vaccines taken within a minimum of 28 days between doses, will also be considered fully vaccinated:

Pfizer/Cominarty

Moderna/Spikevax

Johnson & Johnson/Janssen

AstraZeneca/Covishield/Vaxzevria

Sinovac/Coronavac

Sinopharm/BBIBP-CorV

Covaxin

Nuvaxovid

Any guest who has received one dose of a vaccine (other than Johnson & Johnson/Janssen) will not be considered fully vaccinated.

Documentation of full vaccination must be provided at the terminal as a condition for boarding.

Please plan to carry your vaccination documentation with you at all times while in port should local authorities or businesses request it to help facilitate entry and/or experiences.

Testing Requirements

Pre-Arrival Covid-19 Testing

As of March 21, 2023, proof of a negative COVID-19 test is no longer required for guests embarking on Transocean sailings, except for those on select back-to-back sailings and those aboard the April 22nd, 2023 Celebrity Eclipse 18 Night Tahiti, New Zealand & Hawaii sailing out of Sydney, Australia.

Back-to-Back Sailings

Guests 2 and older on back-to-back sailings in Australia/New Zealand will be required to take a complimentary COVID-19 test in between each leg of their sailing.

Boarding Requirements

What health screening measures are being taken at the terminal on boarding day?

If I am required to be vaccinated, what proof of vaccination is accepted?

What if I cannot get vaccinated due to a pre-existing allergy? What if I am not vaccinated for religious reasons? What if I have recently recovered from COVID-19 and am not now eligible to be vaccinated?

Vaccination Accommodations Requests

Before requesting a vaccination accommodation, there are several things to keep in mind. As you prepare to submit a request for vaccination accommodation, please:

Submit your request at least 30 days prior to your cruise departure date or even earlier if possible.

Be aware that we may not be able to process requests submitted less than 14 days to sailing.

Be aware that approvals or denials for vaccine accommodation may be issued up to 2 weeks prior to sailing or later.

Wait for a response to your request before booking travel arrangements such as flights and hotel accommodations. Celebrity Cruises will not be responsible for any travel-related expenses incurred by you or members of your traveling party should your request be denied.

How to submit a vaccination accommodation request:

If you believe that you meet the requirements for a vaccination accommodation, please send an email to vaxaccommodations@celebrity.com. You can also have your local travel agent or International Representative contact us.

Your initial email to vaxaccommodations@celebrity.com should include the following details:

The full name of the person who needs the accommodation, as the name appears on their reservation.

Ship Name

Date of Sailing

Reservation Number

Best phone number to reach the requesting guest (or their legal guardian if they are a minor)

Best email to reach the requesting guest or their guardian, should it be different than the one you are emailing from

Religious Requests: For religious accommodation, please describe the nature of your sincerely held religious beliefs, religious practice or observance that conflicts with the vaccination requirement.

Medical Requests: For your request to be considered by our medical team, a letter from a physician is required. Please see the specific requirements for the letter below:

The letter must come from a Medical Doctor (MD) or Doctor of Osteopathic Medicine (DO).

The letter must include the full name and date of birth for the guest requesting the accommodation.

The letter must clearly indicate the pre-existing, non-COVID medical condition or disability that is contraindicated for vaccination.

The letter should include a note that the guest is medically fit to travel.

The letter must be signed by the MD or DO.

Vaccine accommodation requests should be submitted individually and will be considered individually. It may be possible for some members of the same travel party to receive an approval, while others are denied.

Our receipt of your vaccination accommodation request in no way implies or guarantees an approval.

If your vaccination accommodation request is granted

Approvals apply only to the sailing for which they were granted and need to be renewed for each new sailing as protocols and operational needs change frequently. Approvals do not imply or guarantee an approval for any future sailings.

Please note that vaccination accommodated guests must adhere to all health protocols and travel requirements for unvaccinated guests as required by the cruise line and at the local, state and national level.

If your vaccination accommodation request is denied

If we are unable to approve your request, you can:

Change the ship/sail date and submit a new request, if your denial was based on operational capacity.

Cancel only the unvaccinated guest(s) from the booking, if the remainder of the traveling party still wishes to sail. The unvaccinated guest will receive a full refund after cancellation.

Cancel the booking that includes the unvaccinated guest and receive a full refund for the booking. Only those guests in the impacted booking are eligible to receive a full refund. Related bookings (family, friends, etc. traveling on another booking) remain subject to the standard cancellation penalty schedule.

If I test positive for COVID-19 right before my cruise, at the terminal, or on the cruise, what is your refund policy and what associated costs are covered?

Full policy can be found here

COVID-19 Assistance*

Book any Celebrity cruise that’s sailing between April 4, 2023 and May 31, 2023, and you’ll have the following reassurance at no extra charge:

100% refund for you, and your Traveling Party, if any of you test positive for COVID-19 within 5 days prior to the cruise or at the boarding terminal.**

Pro-rated cruise fare refund for anyone who has their cruise cut short due to testing positive for COVID-19 or being suspected of having COVID-19 during the cruise.

If the Celebrity cruise you book will sail from the European Union or the United Kingdom between you’ll also have the following reassurance at no extra charge:

If you test positive for COVID-19 during the cruise, Celebrity will: cover the cost of COVID-19-related medical treatment onboard; you and your Traveling Party may stay onboard the ship for free to complete any required quarantine; and if you purchased Flights by Celebrity, Celebrity will help coordinate homebound travel arrangements for you and your Traveling Party, but without covering the cost.

*Last modified April 4, 2023 April 4, 2022. Subject to change. Additional terms and conditions may apply, see our COVID-19 Refund and Cancellations Policy and your Cruise Ticket Contract for details. “Traveling Party” means (1) your family members living with you in the same household and (2) traveling companions assigned to your stateroom on the ship. Our CareTeam will assist with daily well-being check-ins and, where applicable, will assist in arranging shoreside accommodations or support to reschedule return travel home.”

**To qualify for a refund, if your COVID-19 test was must be proctored and verified. If administered by a provider other than one retained by Celebrity, you must present your verified positive test result in a form acceptable to Celebrity. Refer to the full policy, above, for more detail.

Onboard

What are your cleaning and sanitization standards on the ship? What guidelines apply, and how do you know they are sound? How is the crew trained to implement them effectively?

How are you ensuring guests are washing and sanitizing their hands?

Will personal protective equipment like masks and personal hand sanitizer be available onboard?

How is air circulated and filtered on board? Is the air safe on board a cruise ship?

How are my linens and towels washed to ensure they are sanitized?

Is it a reccomendation to wear a mask onboard?

Will crew members be vaccinated and wearing personal protective equipment like masks?

If a guest or crew member starts feeling unwell during a voyage, what steps are taken? Can you test for SARS-CoV-2 while on the cruise, and if so, how soon do you have results?

If a guest or crew member tests positive on board, what is your response plan?

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