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We are currently receiving a high volume of customer service calls and emails, so waiting times can be longer than expected. If you are sailing on a Celebrity Cruise that is not departing in the next seven days, we strongly advise you to call back/email us closer to your cruise departure date.
We apologise for any inconvenience.

 

Top Frequently Asked Questions

Travel requirements and protocols

Flight changes & e-documents/guest ticket booklets

Booking shore excursions, drinks packages, or specialty dining

Complete your online check-in and uploading your vaccination status

Need More Help?

View All FAQ's

Help and Contact Information

Booking Your Cruise

Pre-Cruise Planning

Post-Cruise Support

Outside US, Canada & UK

Captain's Club Members

Email Us

YOUR CRUISE, OUR PASSION

 

 Trust and Expertise

We have over 50 years experience in worldwide cruising.  

You can trust us to understand your personal needs and match them to the perfect holiday.  

Your peace of mind is our top priority, so you’ll have 100% financial protection.

 With you all the way

Whether you're planning, cruising, or still dreaming, your dedicated Concierge Consultant will be there for you every step of the way.  

Tap into our knowledge, passion and experience to curate the best experience pre, during and post cruise.  

Call us, email or send us a message on social, our UK based travel experts are available seven days a week.

 Our Price Promise

We want to ensure you book your cruise for the best possible fare.  

If you see your itinerary advertised for a lower rate we’ll match it as part of our Price Match policy.

*Calls cost no more than calls to geographic numbers (01 or 02) and may be included in your landline or mobile free call allowance.