Celebrity Cruises Price Promise

We want to ensure you book your cruise for the best possible fare. With our Book With Confidence and Price Promise, if you see your itinerary advertised for a lower rate, or the promotion gets better we'll match it. Our Price Match Policy applies to new bookings only made between 1st January and 1st March 2023.

To apply for your price match call: 0344 493 2043*

Book with Confidence

To give you more peace of mind when booking your Celebrity Cruises holiday, we’ve introduced Book with Confidence.

Simply make a new booking by 01 March 2023 that departs between 1 Apr and 31 Dec 2023, and if the fare on your sailing is reduced or the promotion gets better, give us a call and we’ll honour your choice.

Giving the assurance you need to plan the unforgettable holiday you’ve been waiting for.

Read our full FAQs.

Our Price Promise

We want you to book your cruise for the best possible fare, so if you see your itinerary advertised at a lower rate on the same day of booking directly with us, we’ll match it as part of our Price Match Policy.

Read our list of requirements.

Book with Confidence FAQs

What is the Book with Confidence offer?

Why is Celebrity Cruises doing this? / Why do guests want it?

How many times can I amend my booking?

Is the offer applicable to all bookings and stateroom categories?

How do I amend my booking to a new price or promotion?

If the price has decreased and the booking is paid in full, how will I be refunded the difference?

If I choose to amend my booking to benefit from a reduction in price, will my flights and hotels be impacted?

What about the promotional benefits received at time of the original booking?

With this flexibility, can I cancel my booking free of charge?

In order for a price match to be applied the following requirements must be met:

  • This policy only applies to new direct bookings and the lower fare must be bookable in the UK & IRL only.
  • The cruise only or fly cruise package must be identical (Same Ship, Sail date, duration, stateroom category, Airport, Currency, pre and post stays etc.) and based on gross retail pricing only.
  • Proof of the price must be submitted to Celebrity Cruises and must be available for booking at the time of the request.
  • The price must be on publicly advertised fares available to the general public and excludes group rates, seniors discounts, membership programs, charters or other Travel Agent promotions not offered by Celebrity Cruises to the general public.
  • The price will be matched in the form of a saving applied which can have a value of maximum of 15% of the cruise fare for Celebrity Apex and Celebrity Edge Cruises and 10% for all other cruises. The value offered will be determined by Celebrity Cruises.
  • The price match savings is non-refundable, non-transferable, any significant changes to the booking will mean the price match saving will be removed which is at the discretion of Celebrity Cruises.
  • Pricing claims that cannot be independently verified by Celebrity Cruises shall not be accepted. 

 

*Calls cost no more than calls to geographic numbers (01 or 02) and may be included in your landline or mobile free call allowance.

Book with Confidence Terms & Conditions

1. The " Book with Confidence " offer is applicable to new bookings made between 01 January 2023 and 01 March 2023 inclusive (“Booking Period”) on sailings departing from 01 April 2023 to 31 Dec 2023. Guarantee stateroom bookings in class Z, Y, X, XC, XA and W are excluded from this offer.

2. Guests making a new booking(s) under the terms of this offer shall be entitled, subject to availability, to make one change of price and promotion on the same ship, sailing and category outside of 70 days from sailing departure. Guest will not lose their deposit or be charged an amendment fee for such a change except for payment of any difference in price between the original booking and the revised price which shall be charged at the prevailing price. If there is a price decrease and the guest has paid in full, a refund will be made.

3. The " Book with Confidence " offer is applicable to the cruise element of a booking only. Other elements including but not limited to flights, hotels, tours, or transfers may be subject to a separate deposit, amendment fees and cancellation fees and are not included in this offer. Fly Cruise bookings made during the booking period must keep their original flight pricing but can move to the prevailing cruise pricing and promotion.

4. If applicable “All Included” benefits will be maintained on the amended booking, additional or new benefits such as additional discounts, promotional onboard credit, or other added benefits applicable at time of original booking will not be applicable and will be forfeited at time of booking adjustment.

5. Bookings made outside of this offer Booking Period that wish to change their booking to a different promotion, ship or sail date will be required to pay an administration charge (see booking conditions for details) and will lose any existing promotional benefits on their booking.

6. Onboard Bookings and Group bookings are not eligible to benefit from this offer.

7. This offer is only combinable with the current Celebrity Cruises offers for new bookings made between 01 January 2023 and 01 March 2023.

8. This offer is not combinable with Exciting Deals, Net Rates, Travel Agent Rates, Interline Rates, Friends & Family, Group Rates, Select Partner Rates, Blue Light & Military bookings, or any form of non-revenue price promotion for example, but not limited to: Seminars at Sea and prize winner staterooms.

9. This offer only applies to bookings made in GBP and Euro currency via UK and Irish travel agents or the Celebrity Cruises UK office or via www.celebritycruises.com/gb made during the Booking Period.