CRUISING SUSPENSION

Tuesday, January 12^th, 2021

Celebrity Cruises continues to focus on the healthy and safe return to cruising for guests, crew and the communities we visit. As we work closely with the Centers for Disease Control and Prevention and government authorities around the world toward this shared goal, we are extending the suspension of all sailings departing between March 1 and April 30, 2021 along with the Apex Transatlantic sailing of 5/1/21 and the 2021 Europe Season for Edge and Constellation's sailings departing May – October, 2021. Celebrity Cruises, as part of the Royal Caribbean Group, continues to work with our Healthy Sail Panel of globally recognized scientific and medical experts to come back stronger, and we look forward to welcoming our guests back on board. We are reaching out to our guests and travel partners to share further details and address any questions or concerns they may have. 

Wednesday, December 2^nd, 2020

While we continue to work with the CDC and government authorities around the world towards the shared goal of safely returning to cruising, Celebrity Cruises will be extending the suspension of some sailings. This includes all global sailings between January 1 and February 28, 2021 along with our remaining Winter 2021/21 program South America sailings through April 7, 2021.  

Our panel of globally recognized scientific and medical experts, together with teams both on sea and on land, continue to focus on a healthy and safe return to service for our guests, crew and the communities we visit. 

We will be reaching out to our guests and travel partners to share further details and address any questions or concerns they may have. 

Monday, November 2^nd, 2020

Our primary goal continues to be a healthy return to service for our guests, crew and the communities we visit.  As we work with the CDC and others toward this shared goal, Celebrity Cruises will be extending the suspension of sailings to include those departing on or before December 31, 2020, excluding our previously suspended 2020/21 Australia and Asia sailings. We will be reaching out to our guests and travel partners to share further details and address any questions or concerns they may have.

Friday, October 30^th, 2020

Royal Caribbean Group: CDC announcement is a positive step

Today’s announcement establishes a pathway for our ships to return to service, and that’s an important step in the right direction.  While we are eager to welcome our guests back on board, we have a lot to do between now and then, and we’re committed to taking the time to do things right. This includes training our crew in new health and safety protocols and conducting a number of trial sailings to stress-test those protocols in real-world conditions. We will continue to work closely with both CDC and the Healthy Sail Panel as we make our plans, and we are confident in our ability to mitigate the risks of the pandemic and protect the health of our guests, our crew, and the communities where we sail.

Tuesday, October 6^th, 2020

Our primary goal continues to be a healthy return to service for our guests, crew and the communities we visit. As we work with the CDC and others toward this shared goal, Royal Caribbean Group will be extending the suspension of sailings to include those departing on or before November 30, 2020, excluding sailings from Hong Kong. Celebrity Cruises will also be suspending their full 2020/21 Winter program in Australia and Asia. Additionally, Azamara will be suspending their 2020/21 Winter sailings throughout Australia & New Zealand, South Africa and South America.  We will be reaching out to our guests and travel partners to share further details and address any questions or concerns they may have.

Tuesday, September 29^th, 2020

Celebrity Cruises is extending its “Cruise with Confidence” program. For all bookings created by November 30, 2020, guests have the flexibility to cancel their cruise up to 48 hours prior to sailing and receive a full credit of the cruise fare paid for a future cruise through May 4, 2022. The cruise company will also continue to offer their “Best Price Guarantee” and “Lift and Shift.”

• “Best Price Guarantee”: Guests can choose to change the price and promotional offer on their reservation up to 48 hours before their cruise.
• “Lift and Shift”: This option is ideal for those guests wishing to move their vacation plans to next year. Eligible between now and November 30, 2020, guests can protect their original cruise fare and promotional offering by shifting to a future sailing on the same itinerary type, sailing length, stateroom category, and within the same 4-week period of their original cruise date same-time-next-year. Bookings for 2021 sail dates may shift to 2022 only on current deployment open through May 4, 2022.

In addition to easing concerns of booked guests, the policy enhances consumer confidence to schedule new bookings, knowing last-minute travel adjustments are allowed.

Monday, September 14^th, 2020

Our primary goal continues to be a healthy return to service for our guests, crew and the communities we visit. Therefore, in alignment with the Australian Government’s recent decision to extend the suspension of cruise tourism in the region, Royal Caribbean International and Celebrity Cruises will be suspending all sailings departing from Australia and New Zealand on or before December 31, 2020. We will be reaching out to our guests and travel partners to share further details and address any questions or concerns they may have.

Wednesday, August 26^th, 2020 

The health and safety of our guests, crew, and the communities we visit is our top priority. In alignment with the Cruise Lines International Association (CLIA) recent decision to extend the voluntary suspension of global cruise operations for all members, Royal Caribbean International and Celebrity Cruises will be suspending all sailings departing from Australia and New Zealand on or before October 31, 2020. We will be reaching out to our guests and travel partners to share further details and address any questions or concerns they may have.

Wednesday, August 5^th, 2020 

The health and safety of our guests, crew, and the communities we visit is our top priority. As we work with the CDC and others toward this shared goal, Royal Caribbean Group will be extending the suspension of sailings to include those departing on or before October 31, 2020, excluding sailings from China and Australia.

Thursday, June 11^th, 2020 

Due to cruise terminal closures in Copenhagen, local government mandates and consultation with CLIA & the CAC, we have extended our global suspension for select sailings. 

Tuesday, June 2, 2020 

As a result of the Government of Canada’s decision to extend its restriction on cruise ships carrying more than 100 guests until Oct. 31, Celebrity’s 2020 sailings to Canada and Alaska and as well as notable fall itineraries such as Canada/New England, Hawaii and a few repositioning cruises must be canceled.  

We are working with public health agencies and governments to ensure a safe return to service, and look forward to setting sail from and to these destinations next year.

Refund for Impacted Itineraries

For impacted sailings, compensation of 125% Future Cruise Credit (FCC) will be processed automatically. Future Cruise Credit is valid for use through April 30, 2022 on sailings departing on or before September 30, 2022 . If you prefer to forfeit the higher value of the 125% Future Cruise Credit for all of the guests in your reservation and instead accept a 100% refund, you may submit your refund request here up until March 31, 2021. If you choose to request a refund, you can anticipate a refund amount for port fees and taxes first and then for your cruise fare.

If you pre-booked any shore excursions, beverage, internet, specialty dining or other onboard packages through Celebrity Cruises, for sailings scheduled to depart March 1, 2021 – April 30, 2021, Celebrity Apex 5/1/2021, Celebrity Edge and Celebrity Constellation Europe and Transatlantic sailings departing May – October 2021 (with the exception of any previously canceled sailings), you will have the option of receiving 125% Onboard Credit (OBC) to be used on your next sailing, or you may choose a 100% refund. In order to select the 125% Onboard Credit please click here to submit your request. If you have not elected to receive the onboard credit by January 26, 2021, you will automatically receive a full refund to the original form of payment. Guests with independent shore excursion arrangements should contact their tour operators as soon as possible. 

For frequently asked questions, please visit our FAQ's page.

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