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New benefits and more flexibility up to 48 hours before you sail.

We know you’re looking forward to your next vacation, now more than ever. To give you more peace of mind in planning, we’ve enhanced Cruise with Confidence with more benefits: Flexible Cancelations, Lift & Shift, and Best Offer Guarantee. Take advantage of these benefits on any existing or new booking made before September 30, 2020.
If your sailing was impacted by our Global Cruising Suspension, you can also take advantage of our Cruise With Confidence benefits.

We're Extending Your Expired Future Cruise Credits

If you have an expired Future Cruise Credit (FCC) on your booking and you choose to take advantage of our Cruise With Confidence program, we’ll extend your FCC’s expiration date to December 31, 2020, instead of October 31, 2020. This is a book by date. You may select any sailing you’d like.

Flexible Cancelations

 You have up to 48 hours before you sail to cancel and receive 100% Future Cruise Credit to use toward any sailing through May 4, 2022.

What You Should Know

  • For cancelation within any phase of penalty, refunds will be issued as Future Cruise Credit (FCC) for the full cruise fare amount.  
  • In order to receive 100% FCC, your booking must be paid in full.
  • For cancelation outside of penalty, your refund will be issued to the original form of payment.
  • Nonrefundable Deposit Bookings: If canceled outside of penalty, the full deposit amount will be returned (without penalty) in the form of an FCC. If canceled within any phase of penalty, the cruise fare including full deposit (without penalty) will be issued as an FCC.

Lift & Shift

Want to take the same cruise the following year for the same price and with the same promotion? You can. We’ll protect your original cruise fare price and promotion when selecting an alternate sailing of the same itinerary type, ship series, cruise length, and stateroom category within 4 weeks of the original sail date. Simply make this change by September 30, 2020.

What You Should Know

  • Taxes, Fees, Transfers and Pre/Post Cruise Hotel or Airfare rates are not included in the price protection.
  • Lift & Shift can only be made once and must be done by September 30, 2020. Bookings for 2021 sail dates may shift to 2022 sail dates as long as the decision is made by September 30, 2020.
  • If you originally booked on a Christmas or New Year Holiday sailing, you may move to a Christmas or New Year Holiday sailing in the following year.
  • If you booked a Nonrefundable Deposit cruise, you may move it to the same time next year without a change fee, however, all penalties will move with the booking.
  • Once the Lift & Shift option has been applied you may not rebook on your original sailing. 

Lift & Shift Your Alaska Cruisetour

Alaska Cruisetour guests may Lift & Shift to next year’s Alaska season while taking advantage of price and promotion protection. To qualify, the required Lift & Shift criteria must be met, while also ensuring that the future booking’s Cruisetour length is the same as the original. Guest interested in a different Alaska Cruisetour than the one originally booked can be accommodated as long as the Cruisetour lengths align and space is available. Alaska Cruisetours and Canadian Rockies Cruisetours are not interchangeable.

 

Any group booking opting to Lift & Shift to an FIT Booking the following year will lose all GAP amenities both travel partner and guest facing.

Best Offer Guarantee

If the fare on your sailing is reduced or the promotion gets better, give us a call and we’ll honor your choice right up to 48 hours before you sail.

What You Should Know

  • You may change your offer as many times as desired up to 48 hours before sailing.
  • For bookings within final payment, any amounts owed will be refunded in the form of nonrefundable Onboard Credit. For bookings outside of final payment, any amounts owed will be refunded to the original form of cruise fare payment.
  • Bookings made after September 30, 2020, will be covered with our existing Best Price Guarantee policy.

Why Are We Doing This?

With the flexibility to change your vacation, you have the confidence you need in planning a vacation during these challenging times. After all, it’s your vacation—and now it’s your choice.

Guests can simply submit a request here, 48 hours before sailing, and they’ll receive a Future Cruise Credit to use toward any sailing through May 4, 2022.

 

 How do I redeem my Future Cruise Credit?

 

For more information on Cruise With Confidence please visit our Frequently Asked Questions.