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We are currently experiencing a high volume of customer service calls - for more information please visit here
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We are currently experiencing a high volume of customer service calls - for more information please visit here
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We are currently experiencing high volume of customer service calls and waiting times can be longer than expected. If you are sailing on a Celebrity Cruise that is not departing in the next seven days, we strongly advise you to call back closer to your departure. When you call us please select the best option so that we can assist you efficiently. We apologise for any inconvenience.
We're with you all the way
Booking Your Cruise
Call our UK based Personal Cruise Specialists for expert advice on booking your holiday.
OPENING TIMES
Pre-Cruise Planning
For help with any arrangements before your cruise and check-in documentation
Help with booking shore excursions, drinks packages, dining options
It's also possible to manage your booking online >
OPENING TIMES
Post-Cruise Support
For any post cruise queries, please contact our Customer Relations team.
Telephone: 0344 493 2065
OPENING TIMES
Email - customerrelationsuk@celebritycruises.com
Outside US, Canada & UK
Call 1-316-554-5961
Captain's Club Members
Captain's Club is our popular loyalty programme.
Contact us to enrol or manage your account.
United Kingdom 0344 493 2065*
Republic of Ireland 1800 932 662
Email Us
If you are interested in booking a cruise with Celebrity Cruises please call us on 0344 493 2043* and speak to a member of our Personal Cruise Concierge team today.
For other enquiries, please email the relevant email address below.
Our team of experts are dedicated to providing excellent customer service and will get back to you as soon as possible.
Please note however that during busy periods we will prioritise queries based on sailing date.
To help us handle your enquiry as efficiently as possible please provide your full name, ship, cruise departure date, and booking ID in your email.
Trust and Expertise
We have over 50 years experience in worldwide cruising.
You can trust us to understand your personal needs and match them to the perfect holiday.
Your peace of mind is our top priority, so you’ll have 100% financial protection.
With you all the way
Whether you're planning, cruising, or still dreaming, your dedicated Concierge Consultant will be there for you every step of the way.
Tap into our knowledge, passion and experience to curate the best experience pre, during and post cruise.
Call us, email or send us a message on social, our UK based travel experts are available seven days a week.
Our Price Promise
We want to ensure you book your cruise for the best possible fare.
If you see your itinerary advertised for a lower rate we’ll match it as part of our Price Match policy.
*Calls cost no more than calls to geographic numbers (01 or 02) and may be included in your landline or mobile free call allowance.