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Our new Pricing Strategy is called Always Included. Does it replace Sail Your Way?
Yes, Always Included will begin on November 17th, 2020.
What is Always Included?
It is our new pricing strategy, which includes three amenities (Tips, Surf Wi-Fi and Drinks, Classic Beverage Package) in your cruise fare, with the ability to upgrade amenities with the purchase of Elevate or Indulge package. All guests are eligible to receive Tips, Drinks and Surf Wi-Fi.
Is Always Included a long term change in pricing strategy or just for November 2020?
This will be a long-term change in pricing strategy, not a promotion, therefore no booking window.
Why the change from Sail Your Way?
Vacations should be effortless from the start. That’s why every Celebrity cruise base rate will now include drinks, Wi-Fi, and tips.
Is Always Included applicable to existing bookings made prior to November 17, 2020?
Yes, both new and existing bookings are eligible to participate at prevailing rates.
Terms & Conditions
All advertised prices are in EURO, are per person and based on two people sharing the same eligible stateroom. Single price supplement applies. Prices shown are subject to availability and change.
The “Always Included” offer applies to new bookings on selected sailings booked and departing from 09 December 2020 (“Eligible Bookings”). Offer excludes all Celebrity Cruises Galapagos sailings.
Unless stated all guests in the stateroom will receive the following benefits on Eligible Bookings:
All guests in an Inside, Oceanview, Balcony, Concierge Class, or AquaClass stateroom (Including Z,Y,X,XC,XA guarantee categories) will receive a Classic Beverage Package, Gratuities Included and a Surf Internet Package.
For an additional sum all guests may receive additional amenities included in the “ELEVATE” package consisting of an upgrade from the Classic Beverage Package to the Premium Beverage package, and a Shore Excursion Onboard Credit (“SOBC”) with a value $100 per person for 1-5 night sailings, $150 per person for 6-9 night sailings and a value of $200 per person for 10 night or greater sailings, still with Gratuities included and a Surf Internet Package.
For a further additional sum all guests may receive additional amenities included in the “INDULGE” package consisting of an upgrade from the Classic Beverage Package to the Premium Beverage package, a Shore Excursion Onboard Credit (“SOBC”) with a value $100 per person for 1-5 night sailings, $150 per person for 6-9 night sailings and a value of $200 per person for 10 night or greater sailings. All guests are also eligible to receive and an Onboard Credit (“OBC”) with a value $100 per person for 1-5 night sailings, $150 per person for 6-9 night sailings and a value of $200 per person for 10 night or greater sailings. All guests sharing the same stateroom will also receive an upgrade from the Surf Internet Package to the Stream Internet Package and Gratuities are still included. The additional sum payable varies by “ELEVATE” or “INDULGE” package choice, length of voyage and cabin occupancy. All guests in the same stateroom must select the same options at time of booking. Amenities will be added to Eligible Bookings 30 days prior to sailing. All guests staying in The Retreat will receive the same amenities as the “INDULGE” package at no additional charge.
OBC and SOBC: Guests’ onboard account will be credited with an onboard credit which has no cash value, cannot be used in an onboard casino, is non-transferable, is not redeemable for cash, and will expire if not used by 10:00pm on the final night of the cruise. Please note SOBC does not have to be spent on shore excursions. Gratuities Included provides for stateroom, waiter, assistant waiter, and headwaiter. Gratuities will be applied to the reservation within 10 days of booking date.
The Classic and Premium Beverage Package is available for selected drinks only, does not include room service, in-stateroom purchases, mini bar items or souvenir glasses. Optional gratuities may apply to certain on-board purchases (such as spa, speciality dining and drinks above the package amount -see below) and are not included in the Gratuities Included offer. The Classic Beverage Package includes all Carbonated Drinks, Bottled Water, Juices including Apple, Cranberry, Orange, Lemon, Grapefruit, Premium Coffees and Teas as well as beer, spirits, cocktails and wines by the glass up to $9 per serving. Bottles of wine are not included.
The Premium Beverage Package includes All Carbonated Drinks, Premium Bottled Water, Freshly Squeezed and Bottled/Canned Juices, San Pellegrino, Red Bull, Vitaminwater, Honest Iced Teas and Premium Coffees and Teas as well as beer, spirits, cocktails and wines by the glass up to $15 per serving. Bottles of wine are not included. Please visit www.celebritycruises.co.uk/onboard/food-and-drink/bars-and-lounges/wine-and-beverage-packages/ for further information on available beverages and full restrictions. Please drink responsibly.
The minimum drinking age for purchasing or consuming alcoholic beverages on Celebrity Cruises ships sailing from North America and Canada is 21 years at the time of sailing, and elsewhere is 18 years to comply with applicable laws. Where the eligible guest in a stateroom is less than the applicable minimum age on the initial sailing date, a Classic Non-alcoholic beverage package will be provided to this guest instead. Valid passenger date of birth information must be provided at the time of booking before a beverage package will be applied. This is a legal requirement and we reserve the right to withdraw the package if guests do not meet the qualifying criteria.
Single adult guests making an Eligible Booking will receive the same amenities as applicable to two adult guests, but on an individual basis.
Bookings that are created after the stated “Always Included” start date but that subsequently move to a non-applicable ship and sailing date or to a promotion that is non combinable with “Always Included” will not retain “Always Included” benefits. “Always Included” is not combinable with promotions offered outside of the UK and Ireland. Bookings that wish to change their “Always Included” option will have the ability to do so at the Standard rate on their booking plus any applicable charges linked to the new package choice they have made.
“Always Included” is combinable with shareholders benefits, Future Cruise (Onboard Bookings) On-board spend (On-board Spend amounts vary depending on duration of cruise and category of stateroom), One Category Upgrade, Back to Back sailing saving offer and Future Cruise Certificates.
Existing Bookings made before 17 November 2020 that wish to transfer into “Always Included” can call our UK Call centre to be quoted today’s prevailing pricing based on the category of their choice if outside of final payment or cancel and re-book the category of their choice to access the “Always Included” offer at today’s prevailing pricing.
“Always Included” will apply to new Groups created after 17 November 2020. Group bookings must be named, and deposits received before the agreed group release date. Unnamed existing group bookings keep their existing rate and will receive all three amenities. Named existing group bookings cannot be cancelled and rebooked under this offer. “Always Included” is not applicable to incentive, contract, or charter groups. Other price programmes such as, but not limited to, Net Rates, Interline Rates & Simply Sail Rates may not qualify for “Always Included” benefits.
The “Always Included” offer only applies to bookings made in GBP and Euro currency via the Celebrity Cruises Call Centre on (UK) 0844 493 6005 (Ireland) 18000 932 625, via www.celebritycruises.co.uk, whilst onboard a Celebrity Cruises Ship or via UK and Ireland travel agents.
For general booking conditions including advice on ATOL/ABTA protection, “Always Included” terms and conditions and applicable ships and sail dates, combinability restrictions, promotional terms and conditions, cancellation charges and other information, please visit www.celebritycruises.co.uk/terms-and-conditions/ or contact your travel agent. General Booking conditions can also be found in the Celebrity Cruises 2020-2021 brochure.
RCL Cruises Ltd t/a Celebrity Cruises (company number 07366612) with registered office address at Building 3, The Heights, Brooklands, Weybridge, Surrey KT13 0NY.