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Our Groups Shore Excursion Experts are here to help coordinate all of your shore excursions needs. Let us recommend the perfect experiences for your group of 16 or more—or even curate a totally unique tour just for your occasion! As well, with a Destination Concierge on board every ship and reputable local independent tour operators in every port, our dedicated teams will ensure your group experience is personal and perfect, from start to finish.



Call our Group Shore Excursion Experts
at (855) 725-4685 (US & Canada), chat with us
or fill out the request form below,
and start planning your perfect experience today.
Monday-Friday 9:00 am-6:00 pm EST.



Browse our brochure. Choose an excursion from our regular tour portfolio—and easily make it a private tour or customize it based on your group interests and budget.


We are here to help you plan your group shore excursion,
day or night. Fill out this easy request form
and WE’LL call YOU. Let’s get started!


Booking pre-cruise will ensure you get the best price available, with no hidden costs or fees.

Receive priority ship departure in port, maximizing your group’s time in any destination.

Avoid dock-side lines, confusion and uninsured tour operators in port.

Curate a tour that aligns with your company image, values and safety concerns.

Enjoy worry-free travel to and from your ship. If your tour is ever delayed, we will ensure your group rejoins the ship, wherever it may be.

Coordinate airport or hotel drop-offs, last day late departure, luggage storage, and more.

Our professional team knows plans can change, even last minute. Our Destination Experts will do everything possible to accommodate most changes without cancellation fees.*

Our Promise To You



Local Cultural


Never Left

At Your Service

Easy To Plan.
Easy to Book.

Featured Experiences

From discovering the rich history and culture of Florence, to whale watching in Juneau, to relaxing by the crystal Caribbean waters of Cozumel, our dedicated group sales specialists can take you anywhere. We are standing by to assist you in booking a unique and exciting group experience, no matter how big or small. For more information and assistance booking, please contact the Shore Excursions Groups team at

Florence & Pisa

La Spezia, Italy


Immerse yourself in the rich history, culture, and beauty of Pisa and Florence. In Pisa, you’ll stroll to the Piazza dei Miracoli (“Square of Miracles”), a UNESCO World Heritage Site, where you’ll marvel at the infamous “Leaning Tower”. Continue to Florence, where you’ll explore the Piazza del Duomo, Piazza della Signoria, Ponte Vecchio, and the Church of Santa Croce.

Mendenhall Glacier, Whale Watching and Wildlife Quest

Juneau, Alaska

Experience Alaska’s two most popular attractions – glaciers and wildlife – on one incredible excursion. Begin with a panoramic drive through the Mendenhall Valley to Auke Bay for a whale and wildlife watching a cruise. Afterwards, enjoy a narrated drive to Mendenhall Glacier. Trek along scenic viewing trails for incredible photo opportunities, and learn about the awesome force of glaciers from Forest Service experts at the Mendenhall Visitor Center.

Deluxe Beach Break and Playa Mia Water Park

Cozumel, Mexico


Spend a day in total relaxation at Playa Mia Grand Beach and Water Park. This beautiful resort is a one-stop fun center with white sands unfurling toward the crystal waters of the Caribbean Sea. Playa Mia is the largest beach park attraction in Cozumel with over 20 different fun activities. Or simply lounge about in the sun, sipping cocktails and catching a tan.



Q. How can I contact the Group Shore Excursions team?

A. Our team can be contacted by phone at (855) 725-4685 (US & Canada), or by email at .


Q. What are the Group Shore Excursions hours of operation?

A. Monday through Friday, 9:00 am to 6:00 pm Eastern Standard Time.


Q. How much time in advance should I start planning my custom group shore excursion?

A. It is recommended that you plan your customized group shore excursion at least 30 days prior to your sailing. If the request is submitted closer to your sailing, our team will do their best to accommodate the request.


Q. Where can I find inspiration for my group shore excursions?

A. Visit our e-brochure, with your sail date and ship name to start dreaming of your next group vacation.


Q. What information do I need for the Group Shore Excursions team to assist in my booking?

A. You should provide our team with the following:

  • You must have 8 cabins/16 guests on at least one shore excursion
  • Submit the Group Booking ID
  • Submit the shore excursion codes for tour selections
  • Submit the names of the shore excursions
  • Submit if there is a preference in time of shore excursion (For Private or Custom tours)
  • Submit the guest count for each shore excursion
  • Submit Adults versus Children for standard shore excursions (Please provide child age, restrictions may apply depending on age)
  • Guest names are not required as the Group Shore Excursion Department only needs the shore excursion code plus the description

Please keep in mind (8) staterooms minimum size requirement for groups. Any group that falls below eight (8) staterooms after the deposit due date (30 days) no longer retains group status. Group bookings below minimum are subject to transfer into Individual Reservations.


Q. How can I pay for a Group’s Shore Excursion?


  • We inform your Partner Advocate PA (Group Representative) the shore excursions that you have purchased for the group.
  • The PA will apply the shore excursions to the Master Account on the group booking level.
  • The PA will send you an Amenity Report which outlines the shore excursions purchased.
  • You can then either pay with one credit card or collect multiple credit cards from the guests in your group.


Q. What is the cancellation policy?


  • Standard shore excursions can be cancelled up until 24 hours prior to the shore excursion.
  • Private & Custom shore excursions; for the entire group, must be cancelled prior to 30 days. If anyone cancels within the group, it can lead to a requote, and it may affect the cost of the group shore excursion.


Q. How do we get our Shore Excursion tickets?


  • Tickets can be picked up on the first day of the cruise by the group leader at the shore excursion office.
  • No guest names will be on the tickets, they will have the tour leader’s name and cabin number.
  • The shore excursion manager will provide the time and location for the group to meet for the tour. Time and location will be indicated on the ticket.


View all Shore Excursions


View All Excursions


*Tours that involve flights, special events, overland stays and hotel accommodations as well as private arrangements may be subject to cancellation fees.