Our new Pricing Strategy is called Always Included. Does it replace Sail Your Way?
Yes, Always Included will begin on November 17th, 2020.
What is Always Included?
It is our new pricing strategy, which includes three amenities (Tips, Surf Wi-Fi and Drinks, Classic Beverage Package) in your cruise fare, with the ability to upgrade amenities with the purchase of Elevate or Indulge package. All guests are eligible to receive Tips and Drinks, and 2 device Wi-Fi logins will be provided per stateroom.
Is Always Included a long term change in pricing strategy or just for November 2020?
This will be a long-term change in pricing strategy, not a promotion, therefore no booking window.
Why the change from Sail Your Way?
Vacations should be effortless from the start. That’s why every Celebrity cruise base rate will now include drinks, Wi-Fi, and tips.
Is Always Included applicable to existing bookings made prior to November 17, 2020?
Yes, both new and existing bookings are eligible to participate at prevailing rates.
Terms & Conditions
All advertised prices are in Australia dollars, are per person and based on two people sharing the same eligible stateroom. Single price supplement applies. Prices shown are subject to availability and change.
The “Always Included” offer applies to new bookings on selected sailings booked and departing from 18 November 2020 (“Eligible Bookings”). Offer excludes all Celebrity Cruises Galapagos sailings.
Unless stated all guests in the stateroom will receive the following benefits on Eligible Bookings: All guests in an Inside, Oceanview, Balcony, Concierge Class, or AquaClass stateroom (Including Z,Y,X,XC,XA guarantee categories) will receive a Classic Beverage Package, Service Charges Included and an Unlimited Surf Internet Package.
For an additional sum all guests may receive additional amenities included in the “ELEVATE” package consisting of an upgrade from the Classic Beverage Package to the Premium Beverage package, and a Shore Excursion Onboard Credit (“SOBC”) with a value $100 per person for 1-5 night sailings, $150 per person for 6-9 night sailings and a value of $200 per person for 10 night or greater sailings, still with Service Charges included and an Unlimited Surf Internet Package.
For a further additional sum all guests may receive additional amenities included in the “INDULGE” package consisting of an upgrade from the Classic Beverage Package to the Premium Beverage package, a Shore Excursion Onboard Credit (“SOBC”) with a value $100 per person for 1-5 night sailings, $150 per person for 6-9 night sailings and a value of $200 per person for 10 night or greater sailings. All guests are also eligible to receive and an Onboard Credit (“OBC”) with a value $100 per person for 1-5 night sailings, $150 per person for 6-9 night sailings and a value of $200 per person for 10 night or greater sailings. Guests will also receive an upgrade from the Unlimited Surf Internet Package to the Unlimited Stream Internet Package and Service Charges are still included.The additional sum payable varies by “ELEVATE” or “INDULGE” package choice, length of voyage and cabin occupancy. All guests in the same stateroom must select the same options at time of booking. Amenities will be added to Eligible Bookings 30 days prior to sailing. All guests staying in The Retreat will receive the same amenities as the “INDULGE” package at no additional charge.
Guests with Internet Packages will receive instructions for Internet access in their staterooms on the first day of the cruise. Xcelerate Stream Package includes high-speed internet with the ability to message or video chat, browse the web, send emails, post on social media, and access streaming video and music. Xcelerate Surf Package includes basic internet service allowing web browsing, email access and text messenger services. OBC and SOBC: Guests’ onboard account will be credited with an onboard credit which has no cash value, cannot be used in an onboard casino, is non-transferable, is not redeemable for cash, and will expire if not used by 10:00pm on the final night of the cruise. Please note SOBC does not have to be spent on shore excursions.
Service Charges Included provides for stateroom, waiter, assistant waiter, and headwaiter, these will be applied to the reservation within 10 days of booking date.
The Classic and Premium Beverage Package is available for selected drinks only, does not include room service, in-stateroom purchases, mini bar items or souvenir glasses. Optional gratuities may apply to certain on-board purchases (such as spa, speciality dining and drinks above the package amount -see below) and are not included in the Service Charges Included offer.
The Classic Beverage Package includes all Carbonated Drinks, Bottled Water, Juices including Apple, Cranberry, Orange, Lemon, Grapefruit, Premium Coffees and Teas as well as beer, spirits, cocktails and wines by the glass up to $9 per serving. Bottles of wine are not included.
The Premium Beverage Package includes All Carbonated Drinks, Premium Bottled Water, Freshly Squeezed and Bottled/Canned Juices, San Pellegrino, Red Bull, Vitaminwater, Honest Iced Teas and Premium Coffees and Teas as well as beer, spirits, cocktails and wines by the glass up to $15 per serving. Bottles of wine are not included.Please visit beverage-packages for further information on available beverages and full restrictions. Please drink responsibly.
The minimum drinking age for purchasing or consuming alcoholic beverages on Celebrity Cruises ships sailing from North America and Canada is 21 years at the time of sailing, and elsewhere is 18 years to comply with applicable laws. Where the eligible guest in a stateroom is less than the applicable minimum age on the initial sailing date, a Classic Non-alcoholic beverage package will be provided to this guest instead.
Valid passenger date of birth information must be provided at the time of booking before a beverage package will be applied. This is a legal requirement and we reserve the right to withdraw the package if guests do not meet the qualifying criteria.
Single adult guests making an Eligible Booking will receive the same amenities as applicable to two adult guests, but on an individual basis.
Bookings that are created after the stated “Always Included” start date but that subsequently move to a non-applicable ship and sailing date or to a promotion that is non combinable with “Always Included” will not retain “Always Included” benefits. “Always Included” is not combinable with promotions offered outside of Australia and New Zealand. Bookings that wish to change their “Always Included” option will have the ability to do so at the Standard rate on their booking plus any applicable charges linked to the new package choice they have made.
“Always Included” is combinable with shareholders benefits, Future Cruise (Onboard Bookings) On-board spend (On-board Spend amounts vary depending on duration of cruise and category of stateroom), One Category Upgrade, Back to Back sailing saving offer and Future Cruise Certificates.
Existing Bookings made before 17 November 2020 that wish to transfer into “Always Included” can call our Call centre to be quoted today’s prevailing pricing based on the category of their choice if outside of final payment or cancel and re-book the category of their choice to access the “Always Included” offer at today’s prevailing pricing. “Always Included” will apply to new Groups created on or after 17 November 2020. Group bookings must be named, and deposits received before the agreed group release date. Unnamed existing group bookings keep their existing rate and will receive all three amenities. Named existing group bookings cannot be cancelled and rebooked under this offer. “Always Included” is not applicable to incentive, contract, or charter groups.
The “Always Included” offer only applies to bookings made via the Celebrity Cruises Call Centre on 1800 754 500, via, whilst onboard a Celebrity Cruises Ship or via a travel agent. For general booking conditions, “Always Included” terms and conditions and applicable ships and sail dates, combinability restrictions, promotional terms and conditions, cancellation charges and other information, please visit www.celebritycruises.com.au/terms-and-conditions/ or contact your travel agent. General Booking conditions can also be found in the Celebrity Cruises 2020-2021 brochure.
Non-Refundable Deposit: To qualify for the lowest available cruise fare, guest must choose a non-refundable deposit. Non-refundable deposit bookings (“NRDB”) cancelled prior to final payment due date will receive a future cruise credit (“FCC”) in the amount of the deposit minus a $100 per person service fee. This FCC is non-transferable and expires 12-months from the issue date. In addition to canceled NRDB, $100 per person service fee also applies to changes to NRDB ship or sail date. NRDB are applicable to groups at prevailing rates. Not applicable to incentive, contract, or charter groups. Nonrefundable deposit offers are applicable to sailings within final payment, however full deposit is due at time of booking. Visit www.celebritycruises.com/au or celebritycruises.com/nz for additional terms and conditions.
Full deposit must be paid by deposit required due date. Standard full deposit penalty is applied if the booking is cancelled within final payment period; See Celebrity’s cancellation policy for details.
©2020 Celebrity Cruises Inc. Ships’ registry: Malta and Ecuador.