Accepted COVID-19 Tests

 

If your sailing requires a pre-cruise test, here are some details about the kind of test you’ll need.

 

Accepted Types of Tests and Results

  • There are two common types of diagnostic COVID-19 tests and we accept either one: 
    • A molecular test, also called a PCR test or NAAT test
    • An antigen test, also called a rapid antigen test
  • The test must be supervised by a health professional, such as a doctor, pharmacy technician, public health worker, or telehealth representative.
  • You must receive a valid results document from your test provider that includes provider name, your name, the date the test was taken, type of test, and your negative result. This can be a printed document, email, or telehealth app notification. Handwritten doctor’s notes will not be accepted.
  • Telehealth testing at home is only accepted when it meets certain guidelines. See below.

 

Tests We Do Not Accept

  • Antibody tests are not accepted, as they do not detect a current infection.
  • Home test kits that are self-administered at home, and not supervised live by a telehealth professional, are also not accepted.

 

Where and When to Get Your Test

Most local pharmacy chains offer COVID-19 Testing and most county or state websites can help you find a local public testing site. You can also go to a doctor’s office, diagnostic lab, or telehealth provider to get your test.

Some additional things to keep in mind when scheduling your test:

  • For sailings that require a pre-cruise test, the day you set sail is not included as one of the days unless the country of embarkation stipulates a test to be taken within 24 hours of arrival. For example, if you are setting sail on a Saturday and you are required to take your test 3 days in advance, you can take your test on Wednesday, Thursday, or Friday before your sailing and for 2 days in advance you can take the test Thursday or Friday.       
  • Make sure that your selected test provider can provide you a valid results document in time for your travel.

 

Concierge Testing Service - (For U.S. Guests Only)

Bioreference - Scarlet Concierge Service: In partnership with Bio-reference a concierge testing option is available for our fully vaccinated guests. Bio-reference will send a qualified medical technician to your home, office, hotel, or any place you choose, to perform the test. The cost is $85 per person. Your results will be ready in about 48 hours. Click here to make an appointment. 

Please note, appointment times must be booked individually for each guest even when booking for a family. Multiple people booking from the same location will be tested together and will not have to wait for their specific selected appointment time. Concierge Testing Service is available in most major metropolitan areas within the United States. Please be sure and input the address of your desired testing location to check availability.In order to obtain testing results prior to embarking the ship we highly recommend guests schedule their appointment as soon as possible, for two days prior to embarkation, not including the actual day the ship sets sail. Therefore, if the guest is sailing on a Saturday, they should schedule their test for Thursday.

Scarlet Concierge Customer Support and Questions can be answered at (833) 455-0245.

 

Order An Approved Home-Test Kit 

  • For fully vaccinated guests a home-test kit is available for purchase. Click here to purchase the Abbott BinaxNOW™ COVID-19 Ag Card Home Test. The cost for COVID-19 testing kits may be covered by your health insurance plan. Please check with your insurance provider for coverage benefits.
  • Complete your pre-cruise test kit at home or any place of your choosing with the help of live video supervision by a Certified Guide. This test kit will be delivered anywhere in the United States, typically within seven days following your order date. (Expedited shipping is also available, if desired.) For the best shipping experience, we recommend placing your order at least a full week before the day you plan to take your test. Your validated test results will typically be delivered within 15 minutes.  
  • A United States address, and a credit card issued by a Financial Institution in the United States, will be required to purchase these test kits. If you need assistance, please email support@store.optum.com or call (855) 946-4463.

We recommend ordering your test kit at least one full week before you plan to take your test. If you’re in a pinch, see below to understand if your order will arrive in time.

U.S. addresses only. Shipping to Hawaii and Alaska, or shipping over a U.S. federal holiday, will add one business day to shipping timeline.

 

By when should I order my home test kit? Do the test kits have an expiration date?

Your test kit should arrive typically within 7 days that following your order date. For the best shipping experience, we recommend placing your order at least a full week before the day you plan to take your test. The exact expiration date varies depending on the production date for the allotment being shipped at the time of your order. The product description on the online store front is updated regularly to reflect the most current expiration date for the allotment you are ordering from. Please review the product description prior to placing your order to ensure the current allotment does not expire prior to your intended testing date.

 

Is there a telemedicine or telehealth test option that is recommended for my pre-cruise COVID-19 test? 

For fully vaccinated guests only, we accept self-administered, FDA-authorized COVID-19 tests taken under live video supervision by a telehealth representative.

Fully vaccinated guests can order at-home test kits, shipped right to your door (anywhere in the U.S.) within three business days. Complete your pre-cruise test at home, with live video supervised by a Certified Guide. Get your results in 15 minutes.

Purchase Your At-Home Test Kit

Fully vaccinated guests can order at-home test kits, shipped right to your door (anywhere in the U.S.) in two business days or less. Complete your pre-cruise test at home, with live video supervised by a Certified Guide. Get your results in 15 minutes.

 

More About the Test Kit

The Abbott BinaxNOW™ COVID-19 Ag Card Home Test is an FDA-authorized rapid antigen home test that, when combined with eMed Telehealth Service, can be used by fully vaccinated guests to fulfill their pre-cruise test requirement. 

Your test kit includes a personal virtual visit with an eMed Certified Guide who will help you properly administer the test and verify the result. Your eMed Labs result report is provided via email and can be printed or displayed on your mobile device on boarding day.

How It Works:

  • ORDER YOUR TEST KIT ONLINE: Visit Celebrity Cruises online storefront, powered by Optum, to order your kit. The test kit ships within the U.S. and arrives within three business days. To order your test kit click here    
  • TEST FROM HOME: Scan the QR code on your test kit box to start your video visit with a Certified Guide.   
  • GET YOUR RESULT: In 15 minutes, you’ll have a verified test result that you can use to board the ship.

 

Providing Your Results On Departure Day

You will present your negative test result at the terminal upon boarding. Print out your results for easy access, as you may need to present it at various points. We will also accept a valid results document presented on your phone.

If you receive a positive test result on your pre-cruise test, please call us at 1-844-418-6824 in North America or (316) 554-5961 worldwide so we may assist with rescheduling your cruise vacation plans.

 

More on Telehealth Testing

Telehealth self-tests taken at home under supervision must meet these requirements:

  • The test must have Emergency Use Authorization from the U.S. FDA.
  • The self-test process must happen under live supervision on a video call with a telehealth representative.
  • The telehealth provider must issue you a result document that includes all the necessary information.
  • Two tests that meet these parameters are the Abbott BinaxNow COVID-19 Ag Card Test available through the Abbott Navica app, or the Ellume Covid-19 Test with Video Observation Services.

 

More on Abbott Brand Tests

  • Any Abbott brand test administered on site by a pharmacy technician or other health professional is accepted. This includes the common Abbot ID NOW test administered by many pharmacies. They must provide you with a proper results document (no handwritten notes).
  • The Abbott BinaxNow COVID-19 Ag Card Test, which is taken at home and supervised by a telemedicine professional, is accepted. It must be taken under live video supervision.
  • The Abbott BinaxNow COVID-19 Antigen Self-Test, which is taken at home and not supervised by a medical professional, is NOT accepted.

 

View Testing & Screening FAQs

View FAQs