Celebrity Cruise FAQs: Find Answers Online

Visiting from {country-flag} {country-name}? Go to site

Need help? 1-888-751-7804 1-888-751-7804
Let Us Call You CALL ME

Search Site

Manage Trip

Check-in
Dining
Drink Packages
Shore Excursions
Flights by Celebrity℠
Hotels by Celebrity
Manage Reservation
Upgrade with MoveUp
The Celebrity Store

Check-in
Dining
Drink Packages
Shore Excursions
Flights by Celebrity℠
Hotels by Celebrity
Manage Reservation
Upgrade with MoveUp
The Celebrity Store

{firstName}

Captain's Club
- My Tier and Points
Join Captain's Club
Manage Reservation
Settings
Sign Out

Already booked? Sign in or create an account

Sign In
Join Captain's Club

Explore Destinations
- Destinations
  Asia
  
  China
  
  Indonesia
  
  Israel
  
  Japan
  
  Singapore
  
  South Korea
  
  Thailand
  
  Vietnam
  
  View All
  
  Australia & South Pacific
  
  Australia
  
  Hawaii
  
  New Zealand
  
  Polynesia
  
  View All
  
  Caribbean
  
  Antigua
  
  Aruba
  
  Belize
  
  Bonaire
  
  Curacao
  
  Grand Cayman
  
  St. Maarten
  
  St. Thomas
  
  U.S Virgin Islands
  
  View All
  
  Europe
  
  Croatia
  
  France
  
  Greece
  
  Iceland
  
  Italy
  
  Montenegro
  
  Norway
  
  Portugal
  
  Spain
  
  Turkey
  
  View All
  
  North America
  
  Alaska
  
  Bahamas
  
  Bermuda
  
  Florida
  
  Mexico
  
  New England & Canada
  
  Pacific Coast
  
  View All
  
  Ocean Crossing
  
  Antarctic Ocean
  
  Panama Canal
  
  Transatlantic
  
  Transpacific
  
  View All
  
  South America
  
  Argentina
  
  Brazil
  
  Chile
  
  Galapagos
  
  Patagonia
  
  Peru
  
  Uruguay
  
  View All
  
  Cruise Ports (+300)
  
  View All
  
  Featured
  
  Alaska
  
  Bahamas
  
  Galapagos
  
  Mediterranean
  
  Perfect Day at CocoCay
- Cruise Types
  All Inclusive
  
  Bucket List Cruises
  
  Cruise & Land Package
  
  Groups & Events
  
  New Cruises
  
  Popular Cruises
  
  Specialty Cruises
- Shore Excursions
  City Stays
  
  Destination Highlights
  
  Group Excursions
  
  Private Journeys
  
  Shore Excursions Overview
  
  Small Group Discoveries
CARIBBEAN GETAWAYS & WEEKEND CRUISES

Getting away for a weekend in the Caribbean has never been easier. View 3 and 4-night cruises.
Our Ships
Be the first to experience Celebrity Ascent℠

Introducing our newest award-wining resort at sea, the fourth and most innovative ship in our highly awarded Edge® Series.
Discover Cruising
CAPTAIN'S CLUB

Earn points on every sailing and enjoy discounts, offers, and perks that all add up to an even more incredible cruise vacation experience.
Offers
Cyber Event

Enjoy 75% off your second guest’s cruise fare, plus save up to an additional $650 per stateroom.

Home
Frequently Asked Questions

Frequently Asked Questions

Click to view FAQ's by Category

Manage & Plan

Prepare to Cruise

Get Onboard

While Onboard

Manage & Plan

Prepare to Cruise

Get Onboard

While Onboard

Trending Questions

How do I edit and manage my reservation information or make additional payments toward my balance?

Create a Guest Account in order to self-service your reservation (view your balance due, make a payment, edit or add guest information, link reservations, and plan your cruise). Log in with your email, create a password, and service your reservation information in one place. Note: if you log in to Guest Account and can't find a current cruise reservation, click "Add Another Cruise" and enter the Reservation number for that voyage.

Reservation Lookup

How do I make purchases onboard?

You can use your SeaPass card/account! Your SeaPass is a room key that should be waiting in your stateroom or stateroom mailbox when you arrive to your room onboard. Your SeaPass lets you into your stateroom and doubles as your Onboard Account charge card. You can show your SeaPass at bars, dining, and other venues onboard when you'd like to make purchases. It can also be used to access to special areas of the ship if you are booked in a Retreat, Concierge or Aquaclass stateroom. You can view your balance and onboard purchase in the Celebrity Cruises App, on your in room TV (where applicable) or by visiting the Guest Relations desk. The credit card tied to your booking may be authorized for large amounts while you're onboard and will be charged at the end of the cruise.

How do I understand what is included in my cruise fare?

Once your deposit is made, you will receive a booking invoice via email or via your travel advisor. This invoice will list the packages, amenities, and room type you've reserved. You can also find this information in your Guest Account. If you have questions about the details of specific items included, you can search by the name of the package, amenity, or room type.

What drink packages do you offer and what does each one include?

We currently have the Classic Package which covers beverages up to $10 per serving and the Premium Package drinks up to $17 for both, unlimited drinks. And we also have our Zero Proof Package offering you a great variation of sodas, premium tea, coffees, and more! Please click on the next link to know more about what each package covers.

Find out more about what we offer and how to purchase

How do I plan my cruise experiences online?

If you're using a browser, you can log in to your Guest Account online to plan your cruise experiences. Register or log in by navigating to the upper right hand menu of the Celebrity Cruises website or by clicking the link below.

Once logged in, you can click ""Manage"" to self-serve your guest information, add a guest, link reservations, or make a payment. Here, you can also explore your itinerary, find essential Before You Board information like the Port Address and book add-ons like Flights, Hotels, Transfers and Insurance. Click ""Plan My Cruise"" to purchase and schedule items such as beverage, wi-fi and photo packages, speciality dining reservations, spa services, and shore excursions.

If you've already booked, log in to your Guest Account