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HEALTHY AT SEA

Creating the best cruise experience possible means prioritizing the well-being of our guests, crew, and the communities we visit. With the guidance of health officials around the globe and the counsel of our dedicated shoreside and shipboard medical teams, we continually update our health and safety protocols to align with global best practices.

If you’re currently booked on a cruise vacation with us and have provided an email address, you will be advised of the latest health and safety guidance leading up to departure. Be sure to update your guest account so that we may reach you.

While On Board

Our enhanced cleaning and sanitization protocols and enhanced medical center set a new industry standard.

100% Fresh, Filtered Air

HVAC system continuously supplies and filters 100% fresh, filtered air to all spaces. You can breathe easy knowing the robust system’s layers of protection make the transmission of aerosol particles between spaces extremely low to virtually impossible.

 

24/7 Medical Care

We've made our high-quality onboard medical care stronger than ever, with more doctors and nurses on each ship and state-of-the-art equipment enhancements. And in the event of a suspected case of COVID-19, we're fully prepared with medical evaluations, rapid testing, and more critical care on each ship.

 

While Ashore

To minimize COVID-19-related health risks to you, our crew members, and the communities we visit, we monitor the ports of call on your itinerary regularly. We consider several factors when determining if it's safe to leave the ship and go ashore – the prevalence of COVID-19 in the area, whether testing is available, and how easy it is for locals to get vaccinated.

Enhanced COVID-19 Protocols

All travelers, regardless of vaccination status, are welcome to cruise with us and will no longer be required to provide proof of pre-departure testing, except for specific sailings where vaccination, testing, or additional documentation are required by law.

Exceptions currently include:

 

When you travel with us, we've got you covered

 

Covid-19 Assistance

Book any Celebrity Cruise that’s sailing between now and May 31, 2023, and you’ll have the following reassurance at no extra charge:

  • 100% cruise fare refund for you, and your Traveling Party, if any of you tests positive for COVID-19 within 5 days prior to the cruise or at the boarding terminal.**

 

CruiseCare®

Available for US residents:

  • Cancellation Coverage, Cruise Interruption + All Medical and Luggage Protection
  • 90% Future Cruise Credit for any reason
  • 100% Refund for covered reason
  • Medical Coverage for all related issues Accidental – Sickness – Emergency
  • Reimburse for medical expenses/emergency transportation; trip interruption coverage up to 150%

 

Learn More

*Last modified April 4, 2023. Subject to change. Additional terms and conditions may apply, see our COVID- 19 Policies and Procedures and your Cruise Ticket Contract for details. “Traveling Party” means (1) your family members living with you in the same household and (2) traveling companions assigned to your stateroom on the ship. Our CareTeam will assist with daily wellbeing check-ins and, where applicable, will assist in arranging shoreside accommodations or support to reschedule return travel home.”

**To qualify for a refund, your COVID-19 test must be proctored and verified. If administered by a provider other than one retained by Celebrity, you must present your verified positive test result in a form acceptable to Celebrity. Refer to the full policy, above, for more detail.

Still have questions? Call

North America: 1-800-280-3423

Outside North America: 316-554-5961

 

 

Top Frequently Asked Questions

All travelers departing from US, Canadian, and European ports are welcome to cruise with us regardless of vaccination status and will no longer be required to provide proof of pre-departure testing to board, except for specific sailings where vaccination or testing are required by law.

As destinations around the globe continue to adapt their health and safety protocols, we continually evaluate and update our own requirements as new information becomes available.   If you’re currently booked on a cruise vacation with us and have provided an email address, you will be advised of the latest requirements leading up to departure. Be sure to register your guest account so that we may reach you.

The following sailings require guests to take additional pre-cruise precautions with vaccination or testing to board.

Australia/New Zealand 

Back-to-Back sailings in Australia/New Zealand 

Brazil

Chile 

Transatlantic/Transpacific Crossings 

Please View all FAQs to see Country-specific requirements

While onboard and in the cruise terminal throughout boarding, screening and disembarkation, masks are optional unless otherwise required by local ordinance. 

We continuously monitor global health ordinances and may adjust this advisement to ensure the health and safety of our guests and crew. Guests will be notified pre-cruise or onboard, should we make changes to this policy. 

On Celebrity Cruises ships, 100% fresh ocean air is continuously supplied from outside. Intake of air occurs on one side of the ship for cooling and ventilation, then the air is removed via exhaust on the opposite side of the ship. This continual intake of fresh air replaces the air in any space, with a total air change up to 12 times an hour in staterooms, and about 15 changes an hour in large public spaces. Fan coil units in your stateroom and public spaces provide an extra layer of protection, continuously scrubbing the air of pathogens, using a high-grade MERV 13 filter that captures aerosols 0.3 to 1 micron in size with ~90% efficacy— fine enough to filter aerosolized viruses. An independent study by the University of Nebraska Medical Center confirmed that cross-contamination of air between adjacent spaces is virtually impossible thanks to this powerful system.

Guests can furnish proof from the government site, app or photo as proof of vaccination. Laminated Vaccination cards are accepted.

Full policy can be found here

 

COVID-19 Assistance*

Book any Celebrity cruise that’s sailing between April 4, 2023 and May 31, 2023, and you’ll have the following reassurance at no extra charge:

100% refund for you, and your Traveling Party, if any of you test positive for COVID-19 within 5 days prior to the cruise or at the boarding terminal.**

Pro-rated cruise fare refund for anyone who has their cruise cut short due to testing positive for COVID-19 or being suspected of having COVID-19 during the cruise.

If the Celebrity cruise you book will sail from the European Union or the United Kingdom between you’ll also have the following reassurance at no extra charge:

If you test positive for COVID-19 during the cruise, Celebrity will: cover the cost of COVID-19-related medical treatment onboard; you and your Traveling Party may stay onboard the ship for free to complete any required quarantine; and if you purchased Flights by Celebrity, Celebrity will help coordinate homebound travel arrangements for you and your Traveling Party, but without covering the cost.

*Last modified April 4, 2023 April 4, 2022. Subject to change. Additional terms and conditions may apply, see our COVID-19 Refund and Cancellations Policy and your Cruise Ticket Contract for details. “Traveling Party” means (1) your family members living with you in the same household and (2) traveling companions assigned to your stateroom on the ship. Our CareTeam will assist with daily well-being check-ins and, where applicable, will assist in arranging shoreside accommodations or support to reschedule return travel home.”

**To qualify for a refund, if your COVID-19 test was must be proctored and verified. If administered by a provider other than one retained by Celebrity, you must present your verified positive test result in a form acceptable to Celebrity. Refer to the full policy, above, for more detail.

Still Need Help?

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