How do I edit and manage my reservation information or make additional payments toward my balance?
Create a Guest Account in order to self-service your reservation (view your balance due, make a payment, edit or add guest information, link reservations, and plan your cruise). Log in with your email, create a password, and service your reservation information in one place. Note: if you log in to Guest Account and can't find a current cruise reservation, click "Add Another Cruise" and enter the Reservation number for that voyage.
How do I understand what is included in my cruise fare?
Once your deposit is made, you will receive a booking invoice via email or via your travel advisor. This invoice will list the packages, amenities, and room type you've reserved. You can also find this information in your Guest Account. If you have questions about the details of specific items included, you can search by the name of the package, amenity, or room type.
What if there is a misspelling in my name when I receive my invoice?
For a successful check-in, you/your child's first, middle, and last names must be entered exactly how they appear on your travel documents. Guests can update and edit information in their Guest Account.
Can I upgrade my stateroom reservation to a suite online?
As your embarkation date approaches, you may be offered the abilitiy to participate in a stateroom upgrade via MoveUp, a program that allows you to bid on open staterooms and suites at discounted prices. If there are staterooms available, you will receive an invitation via the email registered on your Guest Account. They can also learn more about this program in the Guest Account.
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