Your Guest Account is an online platform you create a username and password for, which you can use to manage your upcoming cruises, and helps you access cruise add-ons and pre-cruise purchases.

Your Xpress Boarding Pass is your ticket to get onboard. You can download it online after checking in via your Guest Account. You can also view it in the Celebrity Cruises App

Your SeaPass is your stateroom key. You will also use this card to make charges while onboard, as it is associated with the credit/debit card on file in your Onboard Account

Your Onboard Account/SeaPass Account is a record of your spending once you get onboard. You will use your SeaPass card to make charges to your account while onboard.

You can use your SeaPass card/account! Your SeaPass is a room key that should be waiting in your stateroom or stateroom mailbox when you arrive to your room onboard. Your SeaPass lets you into your stateroom and doubles as your Onboard Account charge card. You can show your SeaPass at bars, dining, and other venues onboard when you'd like to make purchases. It can also be used to access to special areas of the ship if you are booked in a Retreat, Concierge or Aquaclass stateroom. You can view your balance and onboard purchase in the Celebrity Cruises App, on your in room TV (where applicable) or by visiting the Guest Relations desk. The credit card tied to your booking may be authorized for large amounts while you're onboard and will be charged at the end of the cruise.

Yes. As with land-based hotels, guests can expect to see an initial $100 pending charge or authorization on their credit card to secure funds for anticipated onboard purchases. Purchases in excess of $100 will generate additional holds. While the holds aren’t charges, they do reduce your available credit. Most holds are released by the time your cruise ends; however, some may take up to 30 days. Celebrity Cruises® doesn’t control how long the holds remain, your bank or financial institution determines the duration of these holds. If you register a card and change to another card or cash during your sailing, you may still see holds on the original card.

No. Guests will only be able to see their onboard charges using the mobile SeaPass/Onboard Account.

Yes, parents need to contact the Guest Relations/Services Desk while onboard to limit the amount of spending allowed for their children. Children that are traveling without their parents (with other adults) can not use their parent’s credit cards onboard, regardless if they have a notarized letter.

Yes, we have a form that can be completed. This is typically processed 2 weeks prior to sailing and does require a 3rd party validation in order to set up.

Yes, you are able to withdraw up to $10,000 a day against your SeaPass, but will be subject to a transaction fee.

ATMs are located near the Guest Relations/Services Desk onboard. ATMs are also located in the Casino area. On Celebrity Edge class, ATMs are located on Deck 4 by the forward elevators (opposite to "The Club") and adjacent to the Casino on Deck 4

We do not charge a fee to cash US traveler's checks.

Yes, Bank of America sends daily exchange rates to the ships (Monday – Friday). For Saturday and Sunday, Friday’s exchange rate is used for any transactions over the weekend. The foreign exchange rate is generally set on the last business day prior to debarkation.

The Guest Relations Desk (Pursers Desk) provides bank services onboard the ships, including foreign currency exchange, providing change and taking payment for onboard accounts.

It will take up to 20 minutes for a charge to show up on the guests’ SeaPass/Onboard Account. The guests will need to be connected to Royal/Celebrity WIFI for the updates to show in the app.

If a guest’s party is set up as buyer and payer for the same SeaPass/Onboard Account, both the payer and buyers can view each other's transactions on the SeaPass/Onboard Account.

Any onboard credits you received in addition to the credits that came with your initial ticket purchase will post to your account within 24 hours of embarkation. You can make purchases using these credits immediately after boarding. The credits will automatically be applied toward any purchases you make once posted to your account. For guests that have both refundable and non-refundable OBCs, the vessels will exhaust the Complementary (non-refundable) OBC values before deducting from the Purchased (refundable) OBCs.

Guests must use their credits by 10 pm on the last evening of their cruise. Onboard Credits have no cash value and no refunds will be given for any unused credits. Unused credits are those that are not used by 10 pm on the last evening of the cruise.

There are two types of onboard credit, complimentary or purchased. Complimentary onboard credits are non-refundable, whereas Purchased onboard credit is refundable to the guest prior to leaving the ship.

The Gold, Platinum, and Noir MGM benefit with Celebrity of onboard credit, is only available with your Annual Cruise that is booked directly with the Blue Chip Club.

Yes! Shipboard credit can be purchased for yourself or others and is a very versatile gift. It can be redeemed for any purchases onboard including beverages, specialty dining, shore excursions, casino games* or gift shop purchases. *Please note that a 5% handling fee will be assessed if the credit is redeemed in the casino.

Gift certificates are considered Purchased since these are bought by the guest or for the guest by a friend/family/company.

Tips that were included in your cruise ticket will not appear on your onboard account (neither the daily charge nor the daily credit). No action is required on your part.

We are developing a web portal for you to check your tier,. In the interim we will be happy to assist you directly from the Blue Chip Club Office at BLUECHIPCLUB@CELEBRITY.COM, or 866-461-7170 Monday through Friday from 9am – 7pm est.

Earning more tier points will qualify you for upgrade to a new tier. Just make sure you properly insert your SeaPass card into a slot machine card reader or present it to a table games employee so we can capture your play.

Yes, your sailing benefits are on a ‘per sailing’ basis meaning the more you sail with us the more often you will be able to use your benefits. (Excluding Galapagos itineraries) See our

Tier points are used to calculate what tier a guest qualifies for and accumulate over the length of the loyalty program. The more tier points accumulated, the higher the tier level and the more per-sailing benefits. Tier points have no cash value and are different from ‘Redeemable Points’.

Tier points are earned when gaming in the casino. 1 tier point is earned for $1 wagered on a slot machine, $2 wagered on a video poker machine or for every $8 in table games play regardless of game type. Remember to insert your SeaPass card into any slot machine card reader or present your card to your table games team member to be rated and earn tier points.

Redeemable points are points that can be used to convert in the casino for a variety of goods and services included but not limited to, Free Slot Play or table promo chips.

Earning a redeemable point is simple as well. Simply insert your SeaPass card into any slot machine card reader to start earning them immediately. Guests receive 1 redeemable point for every $5 wagered on a reel slot machine or $10 wagered on a video poker machine.

50 earned redeemable points equates to $1 in free play or promo chips (minimum $5 in point redemption required)

Redeemable points can be used to convert to free slot play, promo chips or any other good or service available at the casino cage with more options rolling out in the future.

We encourage you to use every last point earned on each sailing to get the most out of your experience as unused points expire at the conclusion of each sailing

Your Annual Cruise Benefit(s) will be periodically sent to you via email or direct mail throughout the year and is based on play, not a particular tier level.

Each guest is viewed independently meaning you both receive benefits based on your individual earned tiers.

The ‘Casino’ beverage package is essentially the ‘Standard’ beverage package but limited to the casino only with a few minor changes. Learn more about our cruise drink and beverage packages here.

We made a few changes to this benefit. You now have the ability to receive much more per sailing based on play. Ruby, Sapphire and Amethyst guests now have the ability to earn up to $10,000 in free slot play or table promo chips. Ruby guests are guaranteed $2,500 free slot play or table promo chips per sailing or 15% of the last sailing gaming activity, whichever is larger. Sapphire guests are guaranteed $500 free slot play or table promo chips per sailing or 10% of the last sailing gaming activity, whichever is larger. Amethyst guests are guaranteed $100 free slot play or table promo chips per sailing or 5% of the last sailing gaming activity, whichever is larger.

Upon embarkation your Casino Host will communicate to you when and where during the sailing the event will be held.

Currently there will not be reciprocal benefits but we researching instituting them in the future.

Absolutely! Discretionary comps will continue to be issued by the casino staff based on that sailings gaming action. The tier benefits are in ADDITION to anything you earn on-board.

Please see any of our knowledgeable casino team members for details on how to use your on-board benefits once you embark.

Feel free to contact the Blue Chip Club office at BLUECHIPCLUB@CELEBRITY.COM, or 866-461-7170 Monday thru Friday from 9am – 7pm est. We’re here to answer any questions you may have and are happy to assist.

On-Board benefits are available at the start of every sailing so any new earned benefits will be available on your next sailing.

The casino staff will be happy to assist you in letting you know how many tier points you have earned and how many are more are needed reach a higher tier.

During casino operating hours simply visit the Casino Cage for any and all point redemptions.

Your earned tier is valid for any sailings you take between August 2018 and December 2019. Should you earn enough tier points through December 2019 your new earned benefits will continue for another 18 months (exgended through December 2023). Tier levels: Pearl : 1 Tier Points, Onyx : 2,500 Tier Points, Amethyst: 25,000 Tier Points, Sapphire: 100,000 Tier Points, Ruby: 1,000,000 Tier Points

Cigarette, cigar and pipe smoking is permitted in designated outdoor areas of the ship. Smoking is not permitted in any dining venue, casino, theater, lounge, hallway, elevator or corridor. This policy includes smoking-like products such as electronic cigarettes.

Totals are an accumulation of play while using your Seapass card, the totals cannot be separated. We recommend that you keep a personal tally of your Wins and Losses during your sailing.

No, these must be redeemed onboard within 30 days of winning. After 30 days they are no longer valid.