Celebrity warmly welcomes service dogs on all ships except those sailing to the United Kingdom (UK) due to DEFRA regulations. Please note we do not accept pets.
A service dog is defined as "any dog that is individually trained to do work or perform tasks for the benefit of a person with a disability." Service dogs are not considered pets.
Evidence that a dog is a service dog is helpful, but not required (such as identification cards, other written documentation, presence of harnesses and/or tags or the credible verbal assurance of the person with a disability using the animal).
We provide 4 feet by 4 feet relief areas with cypress mulch to accommodate service dogs. Sod for sailings from the U.S. can be provided if request in advance and is available. Relief areas are provided on a shared basis with other service dogs onboard. Please note that The Lawn Club on Solstice class ships is not designated as a relief area.
Please notify our Access Department at time of booking but no later than 30 days prior to sailing if a service dog relief area is needed.
Service dogs are permitted to accompany the person with a disability in all public areas, including dining venues. While in public areas, service dogs must be on a leash, harness, or other restraining device. Due to health regulations, service dogs are not permitted in pools, whirlpools or spas.
Care and supervision of the service animal is the sole responsibility of the owner. The ships are not required to provide food or care for the animal.
Guests may bring a reasonable quantity of food and bowls for the dog onboard the ship at no additional charge. If refrigerated space is needed, notify our Access Department at time of booking, but no later than 30 days prior to sailing.
Guests are responsible for obtaining all required permits for service dogs to depart the ship in ports of call and at final destination. Guest must carry a copy with them on the ship, and leave a copy with the Guest Relations Desk after boarding the ship.
Visit the U. S. Department of Agriculture's website to obtain specific information on required documents for service dogs. For guests sailing to Hawaii, visit the Hawaii Department of Agriculture's website for information regarding guide and service dogs. All documentation and immunization requirements are established by government authorities and not Celebrity Cruises. Please note requirements are subject to change without notice.
If the guest chooses to disembark the ship at a port at which the service dog must remain onboard, the guest must make arrangements to ensure that the dog is cared for. Note that the ship's staff is not required to care for the dog, nor can the dog be left in the stateroom unattended.