Visiting from {country-flag} {country-name}? Go to site

Need help? 0800 445 885 0800 445 885
Let Us Call You CALL ME

Search Site

Check-in
Dining
Drink Packages
Flights by Celebrity℠
Hotels by Celebrity
Manage Reservation
Shore Excursions
Upgrade with MoveUp

Check-in
Flights by Celebrity℠
Hotels by Celebrity
Manage Reservation
Shore Excursions
Upgrade with MoveUp

Captain's Club
Join Captain's Club
Manage Reservation
Settings
Sign Out

Already booked? Sign in or create an account

Sign In
Join Captain's Club

Explore Destinations
- Destinations
  Asia
  
  China
  
  Indonesia
  
  Israel
  
  Japan
  
  Singapore
  
  South Korea
  
  Thailand
  
  Vietnam
  
  View All
  
  Australia & South Pacific
  
  Australia
  
  Hawaii
  
  New Zealand
  
  Polynesia
  
  View All
  
  Caribbean
  
  Antigua
  
  Aruba
  
  Belize
  
  Bonaire
  
  Curacao
  
  Grand Cayman
  
  St. Maarten
  
  St. Thomas
  
  U.S Virgin Islands
  
  View All
  
  Europe
  
  Croatia
  
  France
  
  Greece
  
  Iceland
  
  Italy
  
  Montenegro
  
  Norway
  
  Portugal
  
  Spain
  
  Turkey
  
  View All
  
  North America
  
  Alaska
  
  Bahamas
  
  Bermuda
  
  Florida
  
  Mexico
  
  New England & Canada
  
  Pacific Coast
  
  View All
  
  Ocean Crossing
  
  Antartic Ocean
  
  Panama Canal
  
  Transatlantic
  
  Transpacific
  
  View All
  
  South America
  
  Argentina
  
  Brazil
  
  Chile
  
  Galapagos
  
  Patagonia
  
  Peru
  
  Uruguay
  
  View All
  
  All Cruise Ports (+300)
  
  Featured
  
  Africa
  
  Alaska
  
  Bermuda
  
  Galapagos
  
  Hawaii
  
  Mediterranean
- Cruise Types
  All Inclusive
  
  Bucket List Cruises
  
  Groups & Events
  
  New Cruises
  
  Popular Cruises
  
  Speciality Cruises
- Shore Excursions
  City Stays
  
  Destination Highlights
  
  Group Excursions
  
  Private Journeys
  
  Shore Excursions Overview
  
  Small Group Discoveries
VISIT PERFECT DAY AT COCOCAY

Discover the Caribbean’s most exclusive escape on one of our award-winning ships.
Our Ships
Be the first to experience Celebrity Ascent℠

Introducing our newest ship, the fourth and most innovative in our highly awarded Edge® Series.
Discover Cruising
So much more than a suite

 The Retreat® isn’t a place. It isn’t an amenity. It isn’t a service. It’s all of this and more.
Offers
Up to 75% Off 2nd Guest

Get up to 75% off your travel partner’s fare + up to an additional $300 savings per stateroom when you book before 21st April. >

Frequently Asked Questions

Tabs

Comments or Feedback FAQs
FAQs Overview
All FAQs

Home
Frequently Asked Questions
Comments or Feedback

Comments or Feedback

How can I share comments or feedback regarding my cruise experience with you?

We appreciate any and all feedback, and use it as opportunity to continue enhancing our product and services to exceed our guest’s expectations. Our goal is always to provide the most enjoyable and memorable cruise vacation experience for our guests, so it is helpful to review feedback such as yours in order to measure the success of our efforts. All sailed guests over the age of 18 who have provided us with their email address will now receive an email invitation to participate in an online survey on the day of departure. Guests will have one week to complete the survey, after leaving the ship. The survey works on smartphones, tablets, laptops and other computers. It takes approximately 10-15 minutes to answer all questions in the survey. All responses will remain strictly confidential.

Select Your Country

Online Check-in

Check-in now ›

Need Help Planning?

Sign Up for Exclusive Offers

Sign Up›

Cruise Types

Popular Cruises
2023 Cruises
2024 Cruises
Last Minute Cruises from Sydney
All Inclusive Cruises
Family Cruises
Holiday Cruises
Repositioning Cruises
Christmas Cruises
New Year's Cruises
Wedding Cruises
Themed Cruises
Land and Sea Packages
Corporate Charter Cruises

Top Destinations

Australia Cruises
New Zealand Cruises
Caribbean Cruises
European Cruises
Mediterrean Cruises
Alaska Cruises
Great Barrier Reef Cruises
South Pacific Cruises
Tasmania Cruises
Norway Cruise
Southeast Asia Cruises
Japan Cruises
Galapagos Cruises
Hawaii Cruises
Bahamas Cruises
Greek Island Cruises
Antarctica Cruises
All Destinations

Featured Ports

Sydney
Melbourne
Auckland
Brisbane
Cairns
Hobart
Barcelona
Rome
Athens
Amsterdam
Seattle
Vancouver
Tokyo
Hong Kong
Singapore
Miami
New York
All Cruise Ports

Plan Your Cruise

Find a Cruise
Cruise Planner
Special Offers
Our Ships
Shore Excursions
Flights by Celebrity
Speak to Our Holiday Planners
Find a Travel Advisor
Order a Brochure
Accessible Travel
Online Check In
Blog
FAQs

Customer Support

Contact Us
Manage Your Booking
About Celebrity
Company News
Our Values
Careers
Press Center
Cruising Power
Safety & Security
Travel Alerts
Itinerary Updates
Leadership
Bill of Rights
Modern Slavery Statement
Do Not Sell My Personal Information
Site Map
Terms & Conditions

award

award

award

© 2024 Celebrity Cruises®, Inc. Ships' Registry: Malta and Ecuador. All Rights Reserved. Forbes Travel Guide Four-Star Rated ships: Celebrity Apex, Ascent, Flora and Millennium. Travel+Leisure® is a registered trademark of Travel + Leisure Holdco, LLC, a subsidiary of Wyndham Destinations, Inc. and is used under limited license. Celebrity Cruises is not affiliated with Wyndham Destination, Inc. or its subsidiaries.

Terms & Conditions | Privacy Policy | Key Rights

Previewing: Promo Dashboard Campaigns