Booking Conditions

I. Cruise/Cruisetour Ticket Contract (excludes Celebrity Cruises Galapagos sailings)

II. Cruise/Cruisetour Ticket Contract (Celebrity Cruises Galapagos Sailings: Celebrity Flora, Celebrity Xpedition or Celebrity Xploration)

III. COVID-19 Supplementary Terms and Conditions ("COVID-19 Terms")

IV. Health Protection Measures for Corona Virus: Royal Caribbean Group Privacy Policy

V. Guest Health, Safety and Conduct Policy

VI. Refusal To Transport Policy

I. Cruise/Cruisetour Ticket Contract

(excludes Celebrity Cruises Galapagos sailings)

IMPORTANT NOTICE TO GUESTS

YOUR CRUISE/CRUISETOUR TICKET CONTRACT CONTAINS IMPORTANT LIMITATIONS ON THE RIGHTS OF PASSENGERS. IT IS IMPORTANT THAT YOU CAREFULLY READ ALL TERMS OF THIS CONTRACT.

YOU ARE ESPECIALLY DIRECTED TO CAREFULLY READ AND UNDERSTAND SECTIONS 3, AND 10 THROUGH 12, AS THEY CONTAIN SIGNIFICANT LIMITATIONS ON YOUR RIGHTS TO ASSERT CLAIMS FOR PERSONAL INJURIES, ILLNESS OR DEATH, AND BAGGAGE AND PERSONAL PROPERTY LOSS OR DAMAGE, AGAINST CARRIER, THE VESSEL, RELATED ENTITIES AND THEIR OFFICERS, AGENTS AND EMPLOYEES, INCLUDING TIME LIMITS AND FORUM FOR CLAIMS AND SUITS, APPLICABLE LAW, ARBITRATION, AND WAIVER OF JURY TRIAL, CLASS ACTIONS AND IN REM PROCEEDINGS.

PASSENGER IS FURTHER DIRECTED TO PAY CLOSE ATTENTION TO SECTION 4 AND THE INFORMATION AVAILABLE AT WWW.CELEBRITYCRUISES.COM WHICH CONTAIN IMPORTANT TERMS, CONDITIONS, POLICIES, PROCEDURES AND REQUIREMENTS RELATED TO COVID-19.

1. INTRODUCTION:

This Cruise/CruiseTour Ticket Contract (the “Ticket Contract”) describes the terms and conditions that will apply to the relationship between the Passenger (as defined in Section 2.g below) and the Carrier (as defined in Section 2.b below) for the Vessel with respect to the Cruise or CruiseTour covered by this Agreement. Except as otherwise expressly provided herein, this Agreement supersedes any other written or oral representations or agreements relating to the subject matter of this Agreement or the Cruise or the CruiseTour but excluding the terms of the Cruise Lines International Association (“CLIA”) Passenger Bill of Rights that the Vessel’s Operator has adopted as a requirement of being a member of CLIA. In the event of a direct conflict between a provision of this Ticket Contract and a provision of the CLIA Passenger Bill of Rights in effect at the time of booking (the “CLIA Passenger Bill of Rights”), the CLIA Passenger Bill of Rights controls. In addition, Carrier’s policies and procedures relating to COVID -19 (“COVID-19 Policies and Procedures”) are described generally in Section 4 and elsewhere herein. Carrier reserves the right to change or modify these policies as required by governmental agencies and health authorities in the U.S. and the destinations visited. Carrier’s COVID-19 Policies and Procedures will be updated as needed and are available at www.celebritycruises.com. In the event of any conflict between the COVID-19 Policies and Procedures described herein and those described at www.celebritycruises.com, the website policies and procedures shall prevail.

Purchase or use of this Ticket Contract, whether or not signed by the Passenger, shall constitute the agreement by Passenger, on behalf of himself and all other persons traveling under this Ticket Contract (including any accompanying minors or other persons for whom the Ticket Contract was purchased), to be bound by the terms and conditions of this Ticket Contract. This Ticket Contract cannot be modified except in a writing signed by a corporate officer of Operator. In addition, Guest acknowledges the availability of and Guest agrees to abide by the terms and conditions, including but not limited to certain payment terms such as minimum deposit requirements and payment due dates, which appear in the applicable Carrier brochure or online at www.celebritycruises.com. In the event of any conflict between such other brochure or website materials and this Ticket Contract, the terms of this Ticket Contract shall prevail.

2. DEFINITIONS:

a. “Agreement” or “Contract” means the terms and conditions set forth in this Ticket Contract together with the Cruise or CruiseTour Fare due for Your Cruise or CruiseTour. Together, the items described in the preceding sentence shall constitute an agreement between Passenger and Operator for the Cruise or CruiseTour.

b. “Carrier” shall include: (i) the Vessel, or any substituted ship; (ii) the Vessel's Operator; and (iii) with respect to the Land Tour portion of any CruiseTour, the operator of that Land Tour (“LTO”) together with the owners, managers, charterers, affiliates, successors and assigns of the entities identified in subsections (i), (ii) and (iii) of this sentence. Carrier also shall include the officers, directors, employees, agents, crew or pilots of the entities identified in the preceding sentence. The exclusions or limitations of liability of Carrier set forth in the provisions of this Ticket Contract, as well as all rights, defenses or immunities set forth herein, shall also apply to and be for the benefit of agents, independent contractors, concessionaires and suppliers of Carrier, as well as owners and operators of all shoreside properties at which the Vessel or the Transport may call, as well as owners, designers, installers, suppliers and manufacturers of the Vessel or Transport, or any component parts of either, together with the employees and servants of each of the foregoing, and/or any launches, craft or facilities of any kind belonging to or provided by any of the entities identified in this paragraph.

c. “Cruise” means the specific cruise covered by this Ticket Contract, as the same may be modified and shall include those periods during which the Guest is embarking or disembarking the Vessel and those periods when the Guest is on land while the Vessel is in port.

d. “Cruise Fare” or “CruiseTour Fare” includes the amount due for the Cruise or CruiseTour, whether such amounts are owing and/or have been paid by the Passenger, but does not include amounts due for other products or services such as air transportation, photographs, gratuities, telephone calls, or medical services which can be purchased separately, nor does it include government or quasi-governmental taxes and fees, whether assessed on a per passenger, per vessel, per berth or per ton basis, nor any fuel surcharges, security surcharges or similar assessments made by airlines, trains, buses, hotels or other third parties which are subject to change and are due and payable by Passenger upon request. For CruiseTours that include air travel, airfare is included in the CruiseTour Fare.

e. “CruiseTour” shall mean the combined vacation package officially published and offered by Carrier, which includes the applicable cruise and associated Land Tour.

f. “Operator” means the entity identified in Section 19 below.

g. “Passenger” or “Guest” or “Your” means all persons traveling under this Ticket Contract and persons in their care, together with their respective heirs and representatives. “Passenger” shall include the plural and the use of the masculine shall include the feminine.

h. “Land Tour” shall mean the land tour component of a CruiseTour to be provided either prior to the initial embarkation on the cruise or after the final debarkation from the cruise.

i. “Transport” means the railcars, buses and other modes of transportation or accommodation provided by a LTO in connection with a Land Tour.

j. “Vessel” means the ship owned or chartered or operated by Operator on which Passenger may be traveling or against which Passenger may assert a claim, as well as any substituted ship used in the performance of this Ticket Contract.

3. BAGGAGE, PROPERTY AND LIMITATIONS OF LIABILITY:

a. Baggage Limits and Prohibited Items. Each adult Passenger is permitted to carry onboard the Vessel or check-in only the wearing apparel and personal effects reasonably necessary for the cruise, including suitcases, trunks, valises, satchels, bags, hangers containing clothing, toiletries and similar items. In no event shall any Passenger bring on board the Vessel or check-in, or in connection with the Land Tour, any illegal controlled substances (including medical marijuana), fireworks, live animals (except under the terms of Section 13.e below), weapons, firearms, explosives or other hazardous materials, or any other items prohibited by applicable law or Carrier policy. Marijuana possession and/or use, including medical marijuana, and possession or use of any illegal drugs, is strictly prohibited in many jurisdictions visited and on the Vessel at all times, as well as in terminals, during shore excursions or any other part of the cruise, regardless of any local, state, or other laws which might permit use or possession of marijuana. Passengers who violate the laws of any jurisdiction are subject to being reported to law enforcement or customs authorities, arrest and prosecution. Passengers who bring on board dangerous items, marijuana in any form, or any illegal drugs or controlled substances are also subject to immediate disembarkation or denial of boarding. Passengers shall have no claim for refund, loss, damage, inconvenience, or compensation whatsoever under any of these circumstances. Passenger shall be responsible to notify Carrier in advance of the Cruise if there is any question as to the permissibility of taking any item or substance onboard the Vessel. Carrier reserves the right to refuse to permit any Passenger to take on board the Vessel or on any mode of Transport any item Carrier deems inappropriate.

b. Liability for Loss of or Damage to Baggage. Unless negligent, Carrier is neither responsible nor liable for any loss of or damage to Passenger's property, whether contained in luggage or otherwise. Liability for loss of or damage to Passenger's property in connection with any air or ground transportation shall be the sole responsibility of the provider of the service and in accordance with applicable limitations.

c. Limitation of Liability for Lost or Damaged Property. Notwithstanding any other provision of law or this Agreement, Carrier's liability for loss or damage to property during the Land Tour portion of a CruiseTour is limited to $300.00 per Passenger. Notwithstanding any other provision of law or this Agreement, Carrier's liability for loss or damage to property for the cruise (or for the cruise only portion of a CruiseTour) shall be limited to $300.00 per Passenger, unless Passenger declares the true value of such property in writing to the Carrier at the address specified in Section 11.a below and pays Carrier within 10 days of final payment for the cruise, a fee of five percent (5%) of the amount that such value exceeds $300.00. In such event, Carrier's liability shall be limited to its true declared value, but not exceeding $5,000.

d. Limited Carriage. Carrier does not undertake to carry as baggage any tools of trade, household goods (including but not limited to appliances and furniture) fragile or valuable items, precious metals, jewelry, documents, negotiable instruments or other valuables, including but not limited to those specified in Title 46 of the United States Code, Appendix Section 181. Each Passenger warrants that no such item will be presented to Carrier within any receptacle or container as baggage, and hereby releases Carrier from any liability whatsoever for loss of or damage to such items when presented to Carrier in breach of this warranty. In no event shall Carrier be liable for normal wear or tear of luggage or property, or loss of or damage to jewelry, cash, negotiable paper, photographic/electronic, medical or recreational equipment, dental hardware, eyewear, medications or other valuables unless they are deposited with Carrier on the Vessel for safekeeping against receipt (LTOs do not accept valuables for deposit). Carrier's liability, if any, for loss of or damage to valuables so deposited shall not exceed the amounts indicated in Section 3.c above.

4. PUBLIC HEALTH, COVID-19 POLICIES AND PROCEDURES, KNOWING ACCEPTANCE OF THE RISKS

a. Recommended Consultation with Personal Physician. Passengers are encouraged to discuss the advisability of travel with their personal physicians and to review the U.S. Centers for Disease Control (“CDC”) website for updated information. The CDC has identified elderly persons and persons with certain chronic medical conditions as being at increased risk of life-threatening complications from being infected with COVID-19. PASSENGER ACKNOWLEDGES, UNDERSTANDS AND ACCEPTS THAT WHILE ABOARD THE VESSEL, IN TERMINALS AND BOARDING AREAS, OR DURING ACTIVITIES ASHORE AND/ OR WHILE TRAVELING TO OR FROM THE VESSEL, THE PASSENGER OR OTHER PASSENGERS MAY BE EXPOSED TO COMMUNICABLE ILLNESSES, INCLUDING BUT NOT LIMITED TO COVID-19, INFLUENZA, COLDS AND NOROVIRUS. PASSENGER FURTHER UNDERSTANDS AND ACCEPTS THAT THE RISK OF EXPOSURES TO THESE COMMUNICABLE ILLNESSES AND OTHERS IS INHERENT IN MOST ACTIVITIES WHERE PEOPLE INTERACT OR SHARE COMMON FACILITIES, IS BEYOND CARRIER’S CONTROL, AND CANNOT BE ELIMINATED UNDER ANY CIRCUMSTANCES. PASSENGER KNOWINGLY AND VOLUNTARILY ACCEPTS THESE RISKS AS PART OF THIS TICKET CONTRACT, INCLUDING THE RISK OF SERIOUS ILLNESS OR DEATH ARISING FROM SUCH EXPOSURES, AND/OR ALL RELATED DAMAGES, LOSS, COSTS AND EXPENSES OF ANY NATURE WHATSOEVER.

b. Agreement to Abide by Current COVID-19 Policies and Procedures. Carrier’s COVID-19 Policies and Procedures are subject to guidance and directives of established health authorities in the U.S. and other destinations where the Vessel visits, including the CDC and other international, national and local health agencies when the Vessel is within those agencies’ jurisdiction. Passenger acknowledges that these directives may change from time to time and that Carrier’s COVID-19 Policies and Procedures may therefore change. Passenger expressly agrees to comply not only with the COVID-19 Policies and Procedures as they are described herein, but also as they are set forth on Carrier’s website at www.celebritycruises.com, at all times including pre-embarkation, while onboard, during port calls and shore excursions and/or final disembarkation. In case of any conflict between the COVID-19 Policies and Procedures described herein or on Carrier’s website, the website governs. Passenger’s agreement to abide by Carrier’s COVID-19 Policies and Procedures constitutes an integral part of this Ticket Contract.

c. COVID-19 Policies and Procedures. Passenger understands that Carrier’s COVID-19 Policies and Procedures may or will include (but are not be limited to): (1) providing an accurate, truthful and complete health questionnaire in a form and containing any and all health or travel-related questions as required by Carrier in its sole discretion, for each Passenger prior to boarding; (2) pre-embarkation and/or periodic testing and temperature checks of each Passenger; (3) modified capacity rules for activities (including but not limited to restaurants, gyms, and entertainment events onboard and for shore excursions) which may limit or eliminate the ability of Passenger to participate in particular activities; (4) mandatory use by each Passenger (except where medically contraindicated) of face coverings in most locations outside of the Passenger’s cabin while onboard, during embarkation, disembarkation and shore excursions; (5) mandatory social distancing of Passengers at any/all times while on board and during embarkation, disembarkation, and shore excursions; (6) additional restrictions during shore excursions depending on local conditions, including but not limited to denial of disembarkation at destinations unless participating in only Carrier-approved shore excursions; (7) mandatory hand-sanitizing by Passenger upon entry or exit of any public areas; (8) confinement of Passengers to cabins, quarantine or emergency disembarkation of Passenger if, in Carrier’s sole discretion, such steps are necessary to prevent or slow the spread of COVID-19; (9) the required completion by Passenger in a timely manner of any written authorizations or consent forms required for Carrier to carry out its COVID-19 Policies and Procedures (including but not limited to medical information, medical privacy, or personal data privacy consent forms), and; (10) other policies and procedures deemed by Carrier in its sole discretion to be necessary to reduce the risk of spread of COVID-19. Passenger acknowledges that: (i) Carrier’s Privacy Policy for Health Protection Measures (“Health Privacy Policy”) is an integral part of Carrier’s COVID-19 Policies and Procedures; (ii) the Health Privacy Policy has been made available to Passenger; and (iii) Passenger agrees to the terms of the Health Privacy Policy.

d. Mandatory Compliance with COVID-19 Policies and Procedures. Notwithstanding any other provision contained herein or in Carrier’s Refund Policy, any noncompliance by Passenger or members of Passenger’s travelling party with Carrier’s COVID-19 Policies and Procedures or this Ticket Contract shall be grounds for refusal to board, refusal to re-board after going ashore, quarantine onboard the Vessel, disembarkation, reporting to governmental or health authorities, or other steps deemed necessary in Carrier’s sole discretion under the circumstances to protect the health and well-being of others. Under these circumstances, Passenger shall not be entitled to a refund or compensation of any kind. Passenger will be responsible for all related costs and fines, including without limitation travel expenses and for proper travel documentation for any port, or for departure from or arrival to Passenger’s country of residence. Under no circumstances shall Carrier be liable for any damages or expenses whatsoever incurred by any Passenger as a result of such denial of boarding, refusal to re-board, quarantine, disembarkation, or other steps taken by Carrier.

e. Passenger Testing Positive for COVID-19 Pre-Cruise. Passenger agrees that if at any time within 14 days prior to embarkation, Passenger tests positive for COVID-19, exhibits signs or symptoms of COVID-19, has had close contact with a person confirmed or suspected as having COVID-19, or Carrier otherwise determines in its sole discretion that Passenger is unfit to board because of any communicable illness, Carrier will deny boarding to such Passenger. Under these circumstances, unless Carrier determines that Passenger has failed to comply with Carrier’s COVID-19 Policies and Procedures or this Ticket Contract, any Passenger denied boarding because of a known or suspected infection with COVID-19 will be entitled to a refund or future cruise credit equal in value to the Cruise Fare Passenger paid to Carrier. Carrier, in its sole discretion, may require Passenger to provide verification satisfactory to Carrier of Passenger’s positive test result if the test was administered by a provider other than those retained by Carrier. For further details, refer to Carrier’s refund and cancellation policy at www.celebritycruises.com. Under no circumstances shall Carrier have any other liability for any compensation or other damages whatsoever, including but not limited to compensation for lodging or travel.

f. Passenger Testing Positive for COVID-19 During Cruise. Passenger understands and agrees that if, after boarding, and even if Passenger has fully complied with all COVID-19 Policies and Procedures, Passenger tests positive for COVID-19 or exhibits signs or symptoms of COVID-19, Carrier may disembark, refuse re-boarding after a shore excursion, or quarantine Passenger as well as members of Passenger’s travelling party, or take other steps which Carrier determines, in its sole discretion, are necessary under the circumstances to protect the health and well-being of others. Under these circumstances, any such Passenger with a known or suspected case of infection with COVID-19 who is disembarked, refused re-boarding, or quarantined shall be entitled to a prorated refund or future cruise credit for the unused portion of the Cruise Fare. For further details, refer to Carrier’s refund and cancellation policy at www.celebritycruises.com. Each such Passenger is responsible for all other related costs and fines, including without limitation travel expenses. Under no circumstances shall Carrier be liable to any such Passenger for any costs, damages or expenses whatsoever incurred by any Passenger.

If Carrier received payment via credit card and a refund is owed, the refund will be made to that credit card. If Carrier received payment from your travel agent and a refund is owed, the refund will be provided back to that travel agent.

5. MEDICAL CARE AND OTHER PERSONAL SERVICES:

a. Availability of Medical Care. Due to the nature of travel by sea and the ports visited, the availability of medical care onboard the Vessel and in ports of call may be limited or delayed and medical evacuation may not be possible from the Vessel while at sea or from every location to which the Vessel sails.

b. Relationship with Service Providers. To the extent Passengers retain the services of medical personnel or independent contractors on or off the Vessel, Passengers do so at their sole risk. Any medical personnel attending to a Passenger on or off the Vessel, if arranged by Carrier, are provided solely for the convenience of the Passenger, work directly for the Passenger, and shall not be deemed to be acting under the control or supervision of the Carrier, as Carrier is not a medical provider. Likewise, any onboard concessions (including but not limited to the gift shops, spas, beauty salon, art program, photography, formalwear concessions) are either operated by or are independent contractors on board the Vessel, on Transport or elsewhere and are provided solely for the convenience of Passenger. Even though the Carrier shall be entitled to charge a fee and earn a profit for arranging such services, all such persons or entities shall be deemed independent contractors and not acting as agents or representatives of Carrier. Carrier assumes no liability whatsoever for any treatment, failure to treat, diagnosis, misdiagnosis, actual or alleged malpractice, advice, examination or other services provided by such persons or entities. Guest acknowledges that the Vessel's hair dresser, manicurist, art auctioneer, gift shop personnel, spa personnel, wedding planners and other providers of merchandise and personal services are employees of independent contractors and that Carrier is not responsible for their actions.

c. Payment for Medical or Personal Care Services. Passenger shall pay for all medical care or other personal services requested or required, whether onboard or ashore, including the cost of any emergency medical care or transportation incurred by Carrier and any costs associated with the provision of medical services as provided in the CLIA Passenger Bill of Rights. If Passenger is unable to pay and the Carrier pays for such expenses, then Passenger shall reimburse Carrier for those expenses.

6. SHORE EXCURSIONS, TOURS, FACILITIES OR OTHER TRANSPORTATION:

All arrangements made for or by Passenger for transportation (other than on the Vessel) before, during or after the Cruise or CruiseTour of any kind whatsoever, as well as air arrangements, shore excursions, tours, hotels, restaurants, attractions and other similar activities or services, including all related conveyances, products or facilities, are made solely for Passenger's convenience and are at Passenger's risk. The providers, owners and operators of such services, conveyances, products and facilities are independent contractors and are not acting as agents or representatives of Carrier. As stated in Section 4 or as may be stated on Carrier’s website at www.celebritycruises.com, Carrier’s COVID-19 Policies and Procedures will impose certain restrictions with regard to shore excursions relating to participation, location, time, eligible venues and persons with whom the Passenger may come into contact, as well as restrictions on the number of Passengers. Passenger understands and agrees that Carrier may prohibit Passenger from going ashore in any port of call, and/or limit Passengers going ashore to specific activities or excursions authorized by Carrier, for health-related reasons in its sole discretion. Even though Carrier may collect a fee for, or otherwise profit from, making such arrangements and offers for sale shore excursions, tours, hotels, restaurants, attractions, the Land Tour and other similar activities or services taking place off the Vessel for a profit and requires that any such person or entities comply with Carrier’s COVID-19 Policies and Procedures, Carrier does not undertake to supervise or control such independent contractors or their employees, nor maintain their conveyances or facilities, and makes no representation, whether express or implied, regarding their suitability or safety. In no event shall Carrier be liable for any loss, delay, disappointment, damage, injury, death or other harm whatsoever to Passenger which occurs on or off the Vessel or the Transport as a result of any acts, omissions or negligence of any independent contractors.

7. CANCELLATION, DEVIATION OR SUBSTITUTION BY CARRIER:

a. Carrier may for any reason at any time and without prior notice, cancel, advance, postpone or deviate from any scheduled sailing, port of call, destination, lodging or any activity on or off the Vessel, or substitute another vessel or port of call, destination, lodging or activity. Except as provided in Section 7.e below, and except as provided in Section 4.e or Section 4.f regarding an actual or suspected COVID-19 infection, and except where a refund is required by law as a result of a declaration of a public health emergency or government order cancelling the Cruise or delaying boarding of the Vessel by Passengers by 24 hours or more, Carrier shall not be liable for any claim whatsoever by Passenger, including but not limited to loss, compensation or refund, by reason of such cancellation, advancement, postponement, substitution or deviation.

b. In connection with a CruiseTour, Carrier has the same right to cancel, advance, postpone or deviate from any scheduled activity, departure or destination, or substitute another railcar, bus, destination or lodging or other component of the CruiseTour. Except as provided in Section 7.e below, and except as provided in Section 4.e or Section 4.f regarding an actual or suspected COVID-19 infection, and except where a refund is required by law as a result of a declaration of a public health emergency or government order cancelling the Cruise or delaying boarding of the Vessel by Passengers by 24 hours or more, Carrier shall not be liable for any claim by Passenger whatsoever, including but not limited to loss, compensation or refund, by reason of such cancellation, advancement, postponement, substitution or deviation.

c. By way of example, and not limitation, Carrier may, without liability (except as provided in Section 7.e below with respect to mechanical failures, except as provided in Section 4.e or Section 4.f regarding an actual or suspected COVID-19 infection, and except where a refund is required by law as a result of a declaration of a public health emergency or government order cancelling the Cruise or delaying boarding of the Vessel by Passengers by 24 hours or more), deviate from any scheduled sailing and may otherwise land Passenger and her property at any port if Carrier believes that the voyage or any Passenger or property may be hindered or adversely affected as a result of hostilities, blockages, prevailing weather conditions, labor conflicts, strikes onboard or ashore, breakdown of Vessel, congestion, docking difficulties, medical or lifesaving emergencies, declared pandemics, public health emergencies or outbreak of communicable disease, quarantines, national or regional emergencies or any other cause whatsoever.

d. Carrier shall have the right to comply with any orders, recommendations, or directions whatsoever given by any governmental entity or by persons purporting to act with such authority and such compliance shall not be deemed a breach of this Agreement entitling the Passenger to assert any claim for liability, compensation or refund except as provided in Section 4.e or Section 4.f regarding an actual or suspected COVID-19 infection, and except where a refund is required by law as a result of a declaration of a public health emergency or government order cancelling the Cruise or delaying boarding of the Vessel by Passengers by 24 hours or more.

e. In the event that a Cruise (or the cruise component of a CruiseTour) is canceled or terminated early due to mechanical failures:

i) Passenger shall have a right to a full refund of the Cruise Fare if the Cruise is canceled in full, or a partial refund if the cruise is terminated early;

ii) Carrier may cover or reimburse Passenger for additional costs (e.g. airline change fees) as deemed appropriate by the Carrier.

iii) If the Passenger has travelled to the Vessel Passenger shall have a right to transportation (by means selected by the Carrier) to the Vessel’s scheduled port of disembarkation or the Passenger’s home city; and

iv) Passenger shall have a right to lodging (selected by the Cruise Line) if disembarkation and an overnight stay in an unscheduled port are required due to the Cruise or cruise component of a CruiseTour being cancelled or terminated early because of such mechanical failures.

8. CANCELLATION OR EARLY DISEMBARKATION BY PASSENGER:

The provisions of this Section 8 apply unless a different refund policy is required by law as a result of a declaration of a public health emergency or government order cancelling the Cruise or delaying boarding the Vessel by Passengers by 24 hours or more, or the provisions of Section 4.e or Section 4.f, relating to a suspected or known infection of a Passenger with COVID-19, apply. For further details, Passengers should visit www.celebritycruises.com.

Select fare programs require the payment at the time of booking of a nonrefundable deposit. That deposit amount shall not be refunded at any time after it has been paid. Change fees will apply to bookings for which the deposit is nonrefundable.

Cancellation of Cruise or CruiseTour. Cruise reservations that are cancelled by the Passenger prior to the sail date, and CruiseTour reservations that are cancelled by the Passenger prior to the first day of the CruiseTour, may be subject to a cancellation charge. The amount of the cancellation charge shall be determined as shown in the table below and shall vary depending on how far in advance of the sail date (or first day of the CruiseTour) the Operator receives notice of cancellation.

FOR 1 TO 4 NIGHT CRUISES (including Holiday Sailings) IF CANCELLATION IS MADE	CANCELLATION CHARGE
75 days or more prior to the first day of the Cruise	No charge (except for Nonrefundable Deposit amounts)
74 to 61 days	50% of total price
60 to 31 days	75% of total price
30 days or less	100% of total price (No refund)

FOR 5 NIGHTS OR LONGER CRUISES (including Holiday Sailings and CruiseTours) IF CANCELLATION IS MADE	CANCELLATION CHARGE
90 days or more prior to the first day of the Cruise	No charge (except for Nonrefundable Deposit amounts)
89 to 75 days	25% of total price
74 to 61 days	50% of total price
60 to 31 days	75% of total price
30 days or less	100% of total price (No refund)

In the event of a Cruise or CruiseTour reservation is cancelled, any applicable Taxes/Fees or Fuel Supplement charges shall be refunded. For bookings made outside of the United States and Canada, a different cancellation policy may apply. Contact your local office or travel agency for details.

Cancellation notices are effective when received by the Operator.

For Passengers who have booked a CruiseTour and desire to cancel their Land Tour portion while retaining the Cruise, refunds of the CruiseTour Fare (including any applicable supplement charges) shall be made in accordance with the following cancellation policy. Guests who convert their CruiseTours to a cruise only booking within forty-two (42) days of the start date of the tour segment of the CruiseTour will be subject to a cancellation charge. The amount of that charge varies depending on the location of the CruiseTour and/or its length. For the specific amount of the charge, visit www.celebritycruises.com.

The cancellation charge policies set forth above vary for single occupancy or for the third, fourth or higher occupants in a stateroom or for groups. Consult your travel agency or call Celebrity Cruises for further details.

Cancellation by the Passenger after the Cruise or CruiseTour has begun, early disembarkation of the Passenger for any reason, including pursuant to any provision of this Ticket Contract, or “no-shows,” shall be without refund, compensation, or liability on the part of the Carrier whatsoever.

Carrier reserves the right to offer promotional cruise fares or other offers that may modify the cancellation policies set forth above.

For cancellations of air flights, hotel stays, transfer services, shore excursions, pre-purchased amenities, CruiseCare®, pre-booked services (such as spa, photography or wedding services) and pre-booked arrangements such as specialty dining, see the applicable terms and conditions for any applicable cancellation charges.

9. PASSENGER'S OBLIGATION TO COMPLY WITH AGREEMENT, APPLICABLE LAWS, AND RULES OF CARRIER; QUARANTINE; INDEMNIFICATION:

a. Compliance Obligation Generally. Passenger shall at all times comply with the provisions of this Agreement, all applicable laws, and rules, policies and regulations of the Carrier, the Vessel and the Transport (as the same may be changed from time to time with or without notice), and including Carrier’s COVID-19 Policies and Procedures set forth in Section 4 and on Carrier’s website at www.celebritycruises.com. Passenger agrees not to enter any areas of the Vessel designated for crew only, including crew quarters, under any circumstances whatsoever. Passenger further agrees that Carrier may prohibit or restrict Passenger from bringing any alcoholic beverages for consumption onboard the Vessel and agrees to comply with any Carrier policy covering such matters. Nothing in this Agreement shall grant to Passenger any right to market, advertise, promote, provide or sell products or services to other guests onboard the Cruise or CruiseTour and Passenger shall be prohibited from doing so.

b. Passengers are solely responsible to maintain in their possession all passports, visas and other travel documents required for embarkation, travel and disembarkation at all ports of call. Passengers assume full responsibility to determine through their travel agent or the appropriate government authority the necessary documents. Passenger agrees to provide to Carrier (at Carrier's reasonable request) any travel documents. Carrier shall return such travel documents to Passenger by no later than the end of the Cruise.

c. Passenger understands and agrees that Carrier has a zero tolerance policy for illegal activity and shall report such activity to the appropriate authorities.

d. Each adult Passenger undertakes and agrees to supervise at all times any accompanying minors to ensure compliance with the provisions of this Section 9.

e. Carrier may also change accommodations, alter or cancel any activities of, deny service of alcohol to, confine to a stateroom or quarantine, search the stateroom, property or baggage of any Passenger, change a Passenger's Land Tour, disembark or refuse to embark the Passenger and/or any Passenger responsible for any minor Passenger, or restrain any Passenger at any time, without liability, at the risk and expense of the Passenger, when in the sole opinion of Carrier or the Captain the Passenger's conduct or presence, or that of any minor for whom the Passenger is responsible, is believed to present a possible danger, security risk or be detrimental to himself or the health, welfare, comfort or enjoyment of others, or fails to abide by Carrier’s COVID-19 Policies and Procedures (as described in Section 4 above or on Carrier’s website at www.celebritycruises.com) or is in violation of any provision of this Agreement.

f. Passenger, or if a minor, his parent or guardian, shall be liable for and indemnify Carrier, the Vessel and the Transport from any civil liability, fines, penalties, costs or expenses incurred by or imposed on the Vessel, the Transport or Carrier arising from or related to Passenger's conduct or failure to comply with any provisions of this Section 9 or Section 4, including but not limited to: (i) any purchases by or credit extended to the Passenger; (ii) requirements relating to immigration, customs or excise; or (iii) any personal injury, death or damage to persons or property caused directly or indirectly, in whole or in part, by any willful or negligent act or omission on the part of the Passenger, or (iv) failure to abide by Carrier’s COVID-19 Policies and Procedures.

g. Carrier shall not be required to refund any portion of the Cruise or CruiseTour Fare paid by any Passenger who fails for any reason, including failure to abide by Carrier’s COVID-19 Policies and Procedures, to be onboard the Vessel or Transport by the embarkation cut-off time applicable to the specific Cruise or CruiseTour or the boarding cut-off time applicable at any port of call or destination or point of departure as the case may be, and shall not be responsible for lodging, meals, transportation or other expenses incurred by Passenger as a result thereof. Embarkation procedures and cut-off times for cruises are available at www.celebritycruises.com. Boarding procedure cut-off times for any port of call or destination or point of departure are as announced on the applicable Cruise or CruiseTour. Carrier shall have no obligation to any Passenger to deviate from any scheduled sailing or port of call or destination.

h. Passenger acknowledges that for certain voyages, such as a round-trip voyage commencing in a United States port, the Passenger must complete the entire voyage and that failure to do so may result in a fine or other penalty being assessed by one or more governmental agencies. Passenger hereby agrees to pay any such fine or penalty imposed because Passenger failed to complete the entire voyage and to reimburse Carrier in the event it pays such fine or penalty.

i. Carrier may refuse to transport any Passenger, and may remove any Passenger from the Vessel or Transport at any time, for any of the following reasons: (i) whenever such action is necessary to comply with any government regulations, directives or instructions; (ii) when a Passenger refuses to permit search of his person or property for explosives, weapons, dangerous materials or other stolen, illegal or prohibited items; (iii) when a Passenger refuses upon request to produce positive identification; or (iv) for failure to comply with Carrier's rules and procedures, including, for example, Carrier's Guest Health, Safety and Conduct Policy or Carrier's policies against fraternization with crew; or (v) Guest's passage is denied by Carrier pursuant to its Refusal to Transport Policy; or (vi) Passenger fails to abide by Carrier’s COVID-19 Policies and Procedures (as described in Section 4 above or on Carrier’s website). Carrier's Guest Health, Safety and Conduct Policy and Refusal to Transport Policy are available online at www.celebritycruises.com.

j. In the interests of safety and security, Passengers and their baggage are subject to inspection or monitoring electronically with or without the Passenger's consent or knowledge.

k. If Carrier exercises its rights under this Section 9 or Section 4, Passenger shall have no claim against Carrier whatsoever and Carrier shall have no liability for refund, compensation loss or damages of Passenger, including but not limited to any expenses incurred by Passenger for accommodations or repatriation, unless otherwise provided in Carrier’s refund policy or provided herein.

10. FORUM SELECTION CLAUSE FOR ALL LAWSUITS; CLASS ACTION WAIVER:

a. EXCEPT AS PROVIDED IN SECTION 11.B WITH REGARD TO CLAIMS OTHER THAN FOR PERSONAL INJURY, ILLNESS OR DEATH OF A PASSENGER , IT IS AGREED BY AND BETWEEN PASSENGER AND CARRIER THAT ALL DISPUTES AND MATTERS WHATSOEVER ARISING UNDER, IN CONNECTION WITH OR INCIDENT TO THIS AGREEMENT, PASSENGER'S CRUISE, CRUISETOUR, LAND TOUR OR TRANSPORT, SHALL BE LITIGATED, IF AT ALL, IN AND BEFORE THE UNITED STATES DISTRICT COURT FOR THE SOUTHERN DISTRICT OF FLORIDA LOCATED IN MIAMI-DADE COUNTY, FLORIDA, U.S.A., (OR AS TO THOSE LAWSUITS TO WHICH THE FEDERAL COURTS OF THE UNITED STATES LACK SUBJECT MATTER JURISDICTION, BEFORE A COURT LOCATED IN MIAMI-DADE COUNTY, FLORIDA, U.S.A.) TO THE EXCLUSION OF THE COURTS OF ANY OTHER STATE, TERRITORY OR COUNTRY. PASSENGER HEREBY CONSENTS TO JURISDICTION AND WAIVES ANY VENUE OR OTHER OBJECTION THAT PASSENGER MAY HAVE TO ANY SUCH ACTION OR PROCEEDING BEING BROUGHT IN THE APPLICABLE COURT LOCATED IN MIAMI-DADE COUNTY, FLORIDA.

b. CLASS ACTION RELIEF WAIVER. PASSENGER HEREBY AGREES THAT EXCEPT AS PROVIDED IN THE LAST SENTENCE OF THIS PARAGRAPH, PASSENGER MAY BRING CLAIMS AGAINST CARRIER ONLY IN PASSENGER'S INDIVIDUAL CAPACITY. EVEN IF THE APPLICABLE LAW PROVIDES OTHERWISE, PASSENGER AGREES THAT ANY ARBITRATION OR LAWSUIT AGAINST CARRIER, VESSEL OR TRANSPORT WHATSOEVER SHALL BE LITIGATED OR ARBITRATED BY PASSENGER INDIVIDUALLY AND NOT AS A MEMBER OF ANY CLASS OR AS PART OF A CLASS OR REPRESENTATIVE ACTION, AND PASSENGER EXPRESSLY AGREES TO WAIVE ANY LAW ENTITLING PASSENGER TO PARTICIPATE IN A CLASS ACTION. IF YOUR CLAIM IS SUBJECT TO ARBITRATION AS PROVIDED IN SECTION 11 BELOW, THE ARBITRATOR SHALL HAVE NO AUTHORITY TO ARBITRATE CLAIMS ON A CLASS ACTION BASIS. YOU AGREE THAT THIS SECTION SHALL NOT BE SEVERABLE UNDER ANY CIRCUMSTANCES FROM THE ARBITRATION CLAUSE SET FORTH IN SECTION 11.B BELOW, AND IF FOR ANY REASON THIS CLASS ACTION WAIVER IS UNENFORCEABLE AS TO ANY PARTICULAR CLAIM, THEN AND ONLY THEN SUCH CLAIM SHALL NOT BE SUBJECT TO ARBITRATION.

11. NOTICE OF CLAIMS AND COMMENCEMENT OF SUIT OR ARBITRATION; SECURITY:

a. TIME LIMITS FOR PERSONAL INJURY/ILLNESS/DEATH CLAIMS: NO SUIT SHALL BE MAINTAINABLE AGAINST CARRIER, THE VESSEL OR THE TRANSPORT FOR PERSONAL INJURY, ILLNESS OR DEATH OF ANY PASSENGER UNLESS WRITTEN NOTICE OF THE CLAIM, WITH FULL PARTICULARS, SHALL BE DELIVERED TO CARRIER AT THE FOLLOWING ADDRESS, C/O CELEBRITY CRUISES INC., 1050 CARIBBEAN WAY, MIAMI, FL 33132, WITHIN SIX (6) MONTHS FROM THE DATE OF THE INJURY, ILLNESS OR DEATH AND SUIT IS COMMENCED (FILED) WITHIN ONE (1) YEAR FROM THE DATE OF SUCH INJURY, ILLNESS OR DEATH AND PROCESS SERVED WITHIN 120 DAYS AFTER FILING, NOTWITHSTANDING ANY PROVISION OF LAW OF ANY STATE OR COUNTRY TO THE CONTRARY.

b. ARBITRATION OF ALL OTHER CLAIMS: ANY AND ALL OTHER DISPUTES, CLAIMS, OR CONTROVERSIES WHATSOEVER, EXCEPT FOR PERSONAL INJURY, ILLNESS OR DEATH OF A PASSENGER WHETHER BASED ON CONTRACT, TORT, STATUTORY, CONSTITUTIONAL OR OTHER LEGAL RIGHTS, INCLUDING BUT NOT LIMITED TO ALLEGED VIOLATION OF CIVIL RIGHTS, DISCRIMINATION, CONSUMER OR PRIVACY LAWS, OR FOR ANY LOSSES, DAMAGES OR EXPENSES, RELATING TO OR IN ANY WAY ARISING OUT OF OR CONNECTED WITH THIS CONTRACT OR PASSENGER'S CRUISE, NO MATTER HOW DESCRIBED, PLEADED OR STYLED, SHALL BE REFERRED TO AND RESOLVED EXCLUSIVELY BY BINDING ARBITRATION PURSUANT TO THE UNITED NATIONS CONVENTION ON THE RECOGNITION AND ENFORCEMENT OF FOREIGN ARBITRAL AWARDS (NEW YORK 1958), 21 U.S.T. 2517, 330 U.N.T.S. 3, 1970 U.S.T. LEXIS 115, 9 U.S.C. §§ 202-208 ('THE CONVENTION”) AND THE FEDERAL ARBITRATION ACT, 9 U.S.C. §§ 1, ET SEQ., (“FAA”) SOLELY IN MIAMI, FLORIDA, U.S.A. TO THE EXCLUSION OF ANY OTHER FORUM. THE ARBITRATION SHALL BE ADMINISTERED BY NATIONAL ARBITRATION AND MEDIATION (“NAM”) UNDER ITS COMPREHENSIVE DISPUTE RESOLUTION RULES AND PROCEDURES AND NAM’S FEE SCHEDULE IN EFFECT AT THE TIME OF THE PROCEDURE, EACH OF WHICH ARE DEEMED TO BE INCORPORATED HEREIN BY REFERENCE. ANY QUESTION ABOUT THE ARBITRATION ADMINISTRATORS MENTIONED ABOVE MAY BE DIRECTED TO THEM AS FOLLOWS: NATIONAL ARBITRATION AND MEDIATION, INC., 990 STEWART AVE, 1ST FL., GARDEN CITY, NY 11530, PHONE: (800) 358-2550 EXT. 128. NEITHER PARTY WILL HAVE THE RIGHT TO A JURY TRIAL NOR TO ENGAGE IN PRE-ARBITRATION DISCOVERY EXCEPT AS PROVIDED IN THE APPLICABLE ARBITRATION RULES AND HEREIN, OR OTHERWISE TO LITIGATE THE CLAIM IN ANY COURT. THE ARBITRATOR'S DECISION WILL BE FINAL AND BINDING. OTHER RIGHTS THAT PASSENGER OR CARRIER WOULD HAVE IN COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION. AN AWARD RENDERED BY AN ARBITRATOR MAY BE ENTERED IN ANY COURT HAVING JURISDICTION UNDER THE CONVENTION OR FAA. PASSENGER AND CARRIER FURTHER AGREE TO PERMIT THE TAKING OF A DEPOSITION UNDER OATH OF THE PASSENGER ASSERTING THE CLAIM, OR FOR WHOSE BENEFIT THE CLAIM IS ASSERTED, IN ANY SUCH ARBITRATION. THE ARBITRATOR AND NOT ANY FEDERAL, STATE OR LOCAL COURT OR AGENCY, SHALL HAVE EXCLUSIVE AUTHORITY TO RESOLVE ANY DISPUTE RELATING TO THE INTERPRETATION, APPLICABILITY, ENFORCEABILITY OR FORMATION OF THIS AGREEMENT INCLUDING, BUT NOT LIMITED TO ANY CLAIM THAT ALL OR ANY PART OF THIS AGREEMENT IS VOID OR VOIDABLE. IN THE EVENT THIS PROVISION IS DEEMED UNENFORCEABLE BY AN ARBITRATOR OR COURT OF COMPETENT JURISDICTION FOR ANY REASON, THEN AND ONLY THEN THE PROVISIONS OF SECTION 10 ABOVE GOVERNING VENUE AND JURISDICTION SHALL EXCLUSIVELY APPLY TO ANY LAWSUIT INVOLVING CLAIMS DESCRIBED IN THIS SECTION 11.B.

c. TIME LIMITS FOR NON-INJURY/ILLNESS OR DEATH CLAIMS: NO PROCEEDING DESCRIBED IN SECTION 11.B MAY BE BROUGHT AGAINST CARRIER, VESSEL OR TRANSPORT UNLESS WRITTEN NOTICE OF THE CLAIM, WITH FULL PARTICULARS, SHALL BE DELIVERED TO CARRIER AT THE FOLLOWING ADDRESS, C/O CELEBRITY CRUISES INC., 1050 CARIBBEAN WAY, MIAMI, FL 33132, WITHIN THIRTY (30) DAYS AFTER TERMINATION OF THE CRUISE OR CRUISETOUR (WHICHEVER IS LATER) TO WHICH THIS TICKET CONTRACT RELATES. IN NO EVENT SHALL ANY SUCH PROCEEDING DESCRIBED IN SECTION 11.B BE MAINTAINABLE UNLESS SUCH PROCEEDING SHALL BE COMMENCED (FILED) WITHIN SIX (6) MONTHS AFTER THE TERMINATION OF THE CRUISE OR CRUISETOUR (WHICHEVER IS LATER) TO WHICH THIS TICKET CONTRACT RELATES AND VALID NOTICE OR SERVICE OF SUCH PROCEEDING IS EFFECTED WITHIN SIXTY (60) DAYS AFTER FILING, NOTWITHSTANDING ANY PROVISION OF LAW OF ANY STATE OR COUNTRY TO THE CONTRARY.

d. IN THE EVENT OF AN IN REM PROCEEDING AGAINST THE VESSEL, PASSENGER HEREBY IRREVOCABLY AGREES THAT THE POSTING OF A LETTER OF UNDERTAKING FROM ANY OF CARRIER'S INSURERS SHALL CONSTITUTE AN ADEQUATE AND APPROPRIATE FORM OF SECURITY FOR THE IMMEDIATE RELEASE OF THE VESSEL IN LIEU OF ARREST.

12. LIMITATIONS OF LIABILITY, GOVERNING LAW:

a. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED HEREIN, CARRIER SHALL NOT BE LIABLE FOR INJURY, DEATH, ILLNESS, DAMAGE, DELAY OR OTHER LOSS TO PERSON OR PROPERTY, OR ANY OTHER CLAIM BY ANY PASSENGER CAUSED BY ACT OF GOD, WAR, TERRORISM, CIVIL COMMOTION, LABOR TROUBLE, GOVERNMENT INTERFERENCE, PERILS OF THE SEA, FIRE, ORDERS BY GOVERNMENT AGENCIES RESTRICTING TRAVEL DUE TO DECLARED PANDEMICS, PUBLIC HEALTH EMERGENCIES OR OUTBREAKS OF COMMUNICABLE DISEASE, COVID-19, INFLUENZA, COLDS AND NOROVIRUS, QUARANTINES, NATIONAL OR REGIONAL EMERGENCIES, THEFTS OR ANY OTHER CAUSE BEYOND CARRIER'S REASONABLE CONTROL, OR ANY ACT NOT SHOWN TO BE CAUSED BY CARRIER'S NEGLIGENCE.

b. PASSENGER AGREES TO SOLELY ASSUME THE RISK OF INJURY, DEATH, ILLNESS OR OTHER LOSS, AND CARRIER IS NOT RESPONSIBLE FOR PASSENGER'S USE OF ANY ATHLETIC OR RECREATIONAL EQUIPMENT; OR FOR THE NEGLIGENCE OR WRONGDOING OF ANY INDEPENDENT CONTRACTORS, INCLUDING BUT NOT LIMITED TO PHOTOGRAPHERS, SPA PERSONNEL OR ENTERTAINERS; OR FOR EVENTS TAKING PLACE OFF THE CARRIER'S VESSELS, LAUNCHES OR TRANSPORTS, OR AS PART OF ANY SHORE EXCURSION, TOUR OR ACTIVITY.

c. CARRIER HEREBY DISCLAIMS ALL LIABILITY TO THE PASSENGER FOR DAMAGES FOR EMOTIONAL DISTRESS, MENTAL SUFFERING OR PSYCHOLOGICAL INJURY OF ANY KIND UNDER ANY CIRCUMSTANCES, WHEN SUCH DAMAGES WERE NEITHER THE RESULT OF A PHYSICAL INJURY TO THE PASSENGER, NOR THE RESULT OF PASSENGER HAVING BEEN AT ACTUAL RISK OF PHYSICAL INJURY, NOR WERE INTENTIONALLY INFLICTED BY THE CARRIER. WITHOUT LIMITING THE PRECEDING SENTENCE, IN NO EVENT WILL CARRIER BE LIABLE TO PASSENGER FOR ANY CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR PUNITIVE DAMAGES.

d. ON INTERNATIONAL VOYAGES THAT EMBARK OR DISEMBARK IN A PORT OF A EUROPEAN UNION MEMBER STATE AND DO NOT EMBARK, DISEMBARK OR CALL AT ANY U.S. PORT, CARRIER SHALL BE ENTITLED TO ANY AND ALL LIABILITY LIMITATIONS AND IMMUNITIES FOR DEATH AND/OR PERSONAL INJURY AS PROVIDED UNDER EU REGULATION 392/2009 ON THE LIABILITY OF CARRIERS TO PASSENGERS IN THE EVENT OF ACCIDENTS. ON INTERNATIONAL CRUISES THAT DO NOT EMBARK OR DISEMBARK IN EITHER A PORT IN A EUROPEAN UNION MEMBER STATE OR A U.S. PORT, AND WHICH DO NOT CALL AT ANY U.S. PORT, CARRIER SHALL BE ENTITLED TO ANY AND ALL LIABILITY LIMITATIONS AND IMMUNITIES FOR DEATH AND/OR PERSONAL INJURY AS PROVIDED IN THE ATHENS CONVENTION RELATING TO THE CARRIAGE OF PASSENGERS AND THEIR LUGGAGE BY SEA, 1974 AND THE PROTOCOL OF 2002 TO THAT CONVENTION (TOGETHER, THE “ATHENS CONVENTION”) ON THE LIABILITY OF CARRIERS TO PASSENGERS IN THE EVENT OF ACCIDENTS. UNDER BOTH EU REGULATION 392/2009 AND THE ATHENS CONVENTION, CARRIER’S LIABILITY IS LIMITED TO NO MORE THAN 400,000 SPECIAL DRAWING RIGHTS (“SDR”) PER PASSENGER (APPROXIMATELY U.S. $552,000) IF THE PASSENGER PROVES THAT THE INCIDENT WAS A RESULT OF CARRIER’S FAULT OR NEGLECT. AN SDR IS AN INTERNATIONALLY RECOGNIZED MONETARY MEASUREMENT WHOSE VALUE FLUCTUATES DEPENDING ON THE DAILY EXCHANGE RATE AS PUBLISHED BY THE INTERNATIONAL MONETARY FUND AT WWW.IMF.ORG OR IN THE WALL STREET JOURNAL. IF THE LOSS OR DAMAGE WAS CAUSED BY A SHIPPING INCIDENT, DEFINED AS A SHIPWRECK, CAPSIZING, COLLISION OR STRANDING OF THE SHIP, EXPLOSION OR FIRE IN THE SHIP, OR DEFECT IN THE SHIP (AS DEFINED BY THE EU REGULATION AND ATHENS CONVENTION), CARRIER’S LIABILITY IS LIMITED TO NO MORE THAN 250,000 SDRS PER PASSENGER (APPROXIMATELY U.S. $345,000). COMPENSATION FOR LOSS CAUSED BY A SHIPPING INCIDENT CAN INCREASE TO A MAXIMUM OF 400,000 SDRS PER PASSENGER (APPROXIMATELY U.S. $552,000) UNLESS CARRIER PROVES THAT THE SHIPPING INCIDENT OCCURRED WITHOUT CARRIER’S FAULT OR NEGLECT. SHIPPING INCIDENTS DO NOT INCLUDE ACTS OF WAR, HOSTILITIES, CIVIL WAR, INSURRECTION, NATURAL DISASTERS, OR INTENTIONAL ACTS OR OMISSIONS OF THIRD PARTIES. IN CASES WHERE THE LOSS OR DAMAGE WAS CAUSED IN CONNECTION WITH WAR OR TERRORISM, CARRIER’S LIABILITY FOR ANY PERSONAL INJURY OR DEATH (WHETHER OCCURRING DURING A SHIPPING INCIDENT OR A NON-SHIPPING INCIDENT) IS LIMITED TO THE LOWER OF 250,000 SDRS PER PASSENGER (APPROXIMATELY U.S. $345,000) OR 340 MILLION SDRS (APPROXIMATELY U.S. $469,200,000) PER SHIP PER INCIDENT. PUNITIVE DAMAGES ARE NOT RECOVERABLE FOR CRUISES COVERED BY EU REGULATION 392/2009 OR THE ATHENS CONVENTION.

UNDER BOTH EU REGULATION 392/2009 AND THE ATHENS CONVENTION, CARRIER’S LIABILITY FOR LOSS OR DAMAGE TO CABIN LUGGAGE IS LIMITED TO 2,250 SDR (APPROXIMATELY U.S. $3,181).

IN ADDITION, PASSENGERS EMBARKING A CRUISE IN A EUROPEAN MEMBER STATE PORT ARE AFFORDED RIGHTS UNDER EU REGULATION 1177/2010.

FOR A COPY OF EU REGULATION 392/2009, VISIT https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:32009R0392&from=EN . FOR A COPY OF THE ATHENS CONVENTION AND THE 2002 PROTOCOL THERETO, VISIT https://treaties.un.org/doc/Publication/UNTS/Volume%201463/volume-1463-I-24817-English.pdf AND https://treaties.un.org/doc/Publication/UNTS/No%20Volume/24817/A-24817-080000028053bf55.pdf (full text in english begins at page 40).

e. AS TO ALL OTHER CRUISES NOT DESCRIBED ABOVE IN SECTIONS 12.D, ALL THE RESTRICTIONS, EXEMPTIONS FROM, AND LIMITATIONS OF LIABILITY PROVIDED IN, OR AUTHORIZED BY THE LAWS OF THE UNITED STATES SHALL APPLY, INCLUDING BUT NOT LIMITED TO, TITLE 46 OF THE UNITED STATES CODE §§ 30501 THROUGH 30509, AND 30511.

f. EXCEPT AS OTHERWISE EXPRESSLY SET FORTH HEREIN, THIS TICKET CONTRACT AND ALL DISPUTES OR CLAIMS WHATSOEVER BY PASSENGER ARISING FROM OR RELATED TO THIS TICKET CONTRACT SHALL IN ALL RESPECTS AND WITHOUT REGARD TO CONFLICT OF LAW PRINCIPLES, BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE GENERAL MARITIME LAW OF THE UNITED STATES OF AMERICA, AND, WHEN APPLICABLE, THE U.S. DEATH ON THE HIGH SEAS ACT (46 U.S.C. § 30301 ET SEQ.). EXCEPT AS OTHERWISE EXPRESSLY SPECIFIED IN THIS TICKET, PASSENGER AGREES THIS CHOICE OF LAW SUPERSEDES AND PREEMPTS ANY PROVISION OF LAW OF ANY OTHER STATE OR NATION.

13. FITNESS TO TRAVEL; DENIAL OF BOARDING; MINORS:

a. In addition to the Passenger’s representations required in Section 4 regarding COVID-19, Passenger warrants that he and those traveling with him are fit for travel and that such travel will not endanger themselves or others.

b. Minors. Any Guest under the age of 18 shall be considered a minor and must travel with a parent or Legal Guardian or such other person as may be permitted by Carrier's policies.

c. Minimum Age. No Guest under the age of 21 will consume any alcoholic beverages while on board the Vessel or Transport except as may be permitted by Carrier's policy. No Guest under the age of twenty-one (21) will be booked in a stateroom unless accompanied by an adult twenty-one (21) years of age or older, except for minors sailing with their parents or guardians in adjacent staterooms, or for under-aged married couples (proof of marriage is required) or except as otherwise permitted by Carrier’s policy. Carrier reserves the right to request proof of age at any time and Passenger's age on the date of sailing determines his or her status for the entire cruise vacation.

d. Pregnancy and Infants - Any Passenger who will enter the 24th week of pregnancy by the beginning of, or at any time during their cruise or CruiseTour agrees not to book the cruise or board the Vessel or Transport under any circumstances. No infants under a specific age (at least six (6) months for most cruises but twelve (12) months for other cruises) shall be booked on a cruise or CruiseTour, nor brought onboard the Vessel or Transport by any Passenger under any circumstances. The most current minimum age requirements are available online at www.celebritycruises.com.

e. Special Needs. Any Passenger with mobility, communication or other impairments, or other special or medical needs that may require medical care or special accommodations during the cruise or CruiseTour, including but not limited to the use of any service animal, must notify the Carrier of any such condition at the time of booking. Passenger agrees to accept responsibility and reimburse Carrier for any loss, damage or expense whatsoever related to the presence of any service animal brought on board the Vessel or Transport. Passengers acknowledge and understand that certain international safety requirements, shipbuilding standards, and/or applicable regulations involving design, construction or operation of the Vessel may restrict access to facilities or activities for persons with mobility, communication or other impairments or special needs. Passengers requiring the use of a wheelchair must provide their own wheelchair (that must be of a size and type that can be accommodated on the Vessel) as wheelchairs carried on board are for emergency use only.

f. Carrier shall have the right to deny boarding for violations of any of the policies set forth in this Section 13 or Section 4. If Carrier exercises its rights under this Section 13 or Section 4 for violations of policy, Passenger shall have no claim against Carrier whatsoever and Carrier shall have no liability for refund, compensation loss or damages of Passenger, including but not limited to any expenses incurred by Passenger for accommodations or repatriation.

g. Recreational water facilities. Our recreational water facilities do not have a lifeguard on duty. Children must be supervised by a parent or legal guardian at all times while in the pools, whirlpools and other recreational water feature areas.

14. USE OF PHOTOS, VIDEOS OR RECORDINGS:

a. Guest hereby grants to Carrier (and its assignees and licensees) the exclusive right throughout the universe and in perpetuity to include photographic, video, audio and other visual or audio portrayals of Passenger taken during or in connection with the Cruise or CruiseTour (including any images, likenesses or voices) in any medium of any nature whatsoever (including the right to edit, combine with other materials or create any type of derivative thereof) for the purpose of trade, advertising, sales, publicity, promotional, training or otherwise, without compensation to the Guest. Such grant shall include the unrestricted right to copy, revise, distribute, display and sell photographs, images, films, tapes, drawings or recordings in any type of media (including but not limited to the Internet). Guest hereby agrees that all rights, title and interest therein (including all worldwide copyrights therein) shall be Carrier's sole property, free from any claims by Passenger or any person deriving any rights or interest from Passenger.

b. Guest hereby agrees that any recording (whether audio or video or otherwise) or photograph of Guest, other guests, crew or third parties onboard the Vessel or depicting the Vessel, its design, equipment or otherwise shall not be used for any commercial purpose, in any media broadcast or for any other nonprivate use without the express written consent of Operator. The Operator shall be entitled to take any reasonable measure to enforce this provision.

15. YOUR TRAVEL AGENT:

Passenger acknowledges and confirms that any travel agent utilized by Passenger in connection with the issuance of this Ticket Contract is, for all purposes, Passenger's agent and Carrier shall not be liable for any representation made by said travel agent. Passenger shall remain liable at all times to Carrier for the price of passage. Passenger understands and agrees that receipt of this Ticket Contract or any other information or notices by Passenger's travel agent shall be deemed receipt by the Passenger as of the date of receipt by the agent. Passenger acknowledges that Carrier is not responsible for the financial condition or integrity of any travel agent.

16. SEVERABILITY:

Any provision of this Agreement that is determined in any jurisdiction to be unenforceable for any reason shall be deemed severed from this Agreement in that jurisdiction only and all remaining provisions shall remain in full force and effect.

17. TRANSFERS AND ASSIGNMENTS:

This Ticket Contract may not be assigned, sold or otherwise transferred by the Passenger. Among other things, this means that the Passenger cannot sell or transfer this Ticket Contract to someone else, and Carrier shall not be liable to the Passenger or any other person in possession of a Ticket Contract for honoring or refunding such Ticket Contract when presented by such other person. The Carrier may assign, convey or transfer its rights in this Agreement to any parent, subsidiary or affiliate of the Carrier who is scheduled to operate the Vessel at the time of the Cruise.

18. RELATIONSHIP TO OTHER PURCHASES:

To the extent permitted or required by law, this Agreement also covers Carrier's CruiseCare travel protection products, shore excursions, land and hotel packages.

19. OPERATOR:

This ticket contract was designed for guests who first receive their passenger ticket contract at pier check-in. Depending upon your actual sailing, the operator for a Celebrity Cruises sailing may be one of the following entities:

Celebrity Cruises Inc., 1050 Caribbean Way, Miami, FL 33132

RCL Cruises Ltd., 2nd Floor, Building 3, The Heights, Brooklands, Weybridge, Surrey KT13 0NY.

20. SUPPLEMENT CHARGES:

Operator reserves the right to impose a supplemental charge relating to unanticipated occurrences including, but not limited to, increases in the price of fuel. Any such supplement charges may apply, at Operator’s sole discretion, to both existing and new bookings (regardless of whether such bookings have been paid in full). Such supplements are not included in the Cruise or CruiseTour Fare.

COCT2020

II. Cruise/Cruisetour Ticket Contract

(Celebrity Cruises Galapagos Sailings: Celebrity Flora, Celebrity Xpedition or Celebrity Xploration)

IMPORTANT NOTICE TO GUESTS

YOUR CRUISE/CRUISETOUR TICKET CONTRACT CONTAINS IMPORTANT LIMITATIONS ON THE RIGHTS OF PASSENGERS. IT IS IMPORTANT THAT YOU CAREFULLY READ ALL TERMS OF THIS CONTRACT.

YOU ARE ESPECIALLY DIRECTED TO CAREFULLY READ AND UNDERSTAND SECTIONS 3, AND 10 THROUGH 12, AS THEY CONTAIN SIGNIFICANT LIMITATIONS ON YOUR RIGHTS TO ASSERT CLAIMS FOR PERSONAL INJURIES, ILLNESS OR DEATH, AND BAGGAGE AND PERSONAL PROPERTY LOSS OR DAMAGE, AGAINST CARRIER, THE VESSEL, RELATED ENTITIES AND THEIR OFFICERS, AGENTS AND EMPLOYEES, INCLUDING TIME LIMITS AND FORUM FOR CLAIMS AND SUITS, APPLICABLE LAW, ARBITRATION, AND WAIVER OF JURY TRIAL, CLASS ACTIONS AND IN REM PROCEEDINGS.

PASSENGER IS FURTHER DIRECTED TO PAY CLOSE ATTENTION TO SECTION 4 AND THE INFORMATION AVAILABLE AT WWW.CELEBRITYCRUISES.COM WHICH CONTAIN IMPORTANT TERMS, CONDITIONS, POLICIES, PROCEDURES AND REQUIREMENTS RELATED TO COVID-19.

1. INTRODUCTION:

2. DEFINITIONS:

e. “CruiseTour” shall mean the combined vacation package officially published and offered by Carrier, which includes the applicable cruise and associated Land Tour.

f. “Operator” means the entity identified in Section 19 below.

h. “Land Tour” shall mean the land tour component of a CruiseTour to be provided either prior to the initial embarkation on the cruise or after the final debarkation from the cruise.

i. “Transport” means the railcars, buses and other modes of transportation or accommodation provided by a LTO in connection with a Land Tour.

3. BAGGAGE, PROPERTY AND LIMITATIONS OF LIABILITY:

a. Baggage Limits and Prohibited Items. Each adult Passenger is permitted to carry onboard the Vessel or check-in only the wearing apparel and personal effects reasonably necessary for the cruise, including suitcases, trunks, valises, satchels, bags, hangers containing clothing, toiletries and similar items. In no event shall any Passenger bring on board the Vessel or check-in, or in connection with the Land Tour, any illegal controlled substances (including medical marijuana), fireworks, live animals, weapons, firearms, explosives or other hazardous materials, or any other items prohibited by applicable law or Carrier policy. Marijuana possession and/or use, including medical marijuana, and possession or use of any illegal drugs, is strictly prohibited in many jurisdictions visited and on the Vessel at all times, as well as in terminals, during shore excursions or any other part of the cruise, regardless of any local, state, or other laws which might permit use or possession of marijuana. Passengers who violate the laws of any jurisdiction are subject to being reported to law enforcement or customs authorities, arrest and prosecution. Passengers who bring on board dangerous items, marijuana in any form, or any illegal drugs or controlled substances are also subject to immediate disembarkation or denial of boarding. Passengers shall have no claim for refund, loss, damage, inconvenience, or compensation whatsoever under any of these circumstances. Passenger shall be responsible to notify Carrier in advance of the Cruise if there is any question as to the permissibility of taking any item or substance onboard the Vessel. Carrier reserves the right to refuse to permit any Passenger to take on board the Vessel or on any mode of Transport any item Carrier deems inappropriate.

4. PUBLIC HEALTH, COVID-19 POLICIES AND PROCEDURES, KNOWING ACCEPTANCE OF THE RISKS:

5. MEDICAL CARE AND OTHER PERSONAL SERVICES:

6. SHORE EXCURSIONS, TOURS, FACILITIES OR OTHER TRANSPORTATION:

7. CANCELLATION, DEVIATION OR SUBSTITUTION BY CARRIER:

a. Carrier may for any reason at any time and without prior notice, cancel, advance, postpone or deviate from any scheduled sailing, port of call, destination, lodging or any activity on or off the Vessel, or substitute another vessel or port of call, destination, lodging or activity. Except as provided in Section 7.e below, and except as provided in Section 4.e or Section 4.f regarding an actual or suspected COVID-19 infection, Carrier shall not be liable for any claim whatsoever by Passenger, including but not limited to loss, compensation or refund, by reason of such cancellation, advancement, postponement, substitution or deviation.

b. In connection with a CruiseTour, Carrier has the same right to cancel, advance, postpone or deviate from any scheduled activity, departure or destination, or substitute another railcar, bus, destination or lodging or other component of the CruiseTour. Except as provided in Section 7.e below, and except as provided in Section 4.e or Section 4.f regarding an actual or suspected COVID-19 infection, Carrier shall not be liable for any claim by Passenger whatsoever, including but not limited to loss, compensation or refund, by reason of such cancellation, advancement, postponement, substitution or deviation.

c. By way of example, and not limitation, Carrier may, without liability (except as provided in Section 7.e below with respect to mechanical failures, except as provided in Section 4.e or Section 4.f regarding an actual or suspected COVID-19 infection), deviate from any scheduled sailing and may otherwise land Passenger and her property at any port if Carrier believes that the voyage or any Passenger or property may be hindered or adversely affected as a result of hostilities, blockages, prevailing weather conditions, labor conflicts, strikes onboard or ashore, breakdown of Vessel, congestion, docking difficulties, medical or lifesaving emergencies, declared pandemics, public health emergencies or outbreak of communicable disease, quarantines, national or regional emergencies or any other cause whatsoever.

e. In the event that a Cruise (or the cruise component of a CruiseTour) is canceled or terminated early due to mechanical failures:

i) Passenger shall have a right to a full refund of the Cruise Fare if the Cruise is canceled in full, or a partial refund if the cruise is terminated early;

ii) Carrier may cover or reimburse Passenger for additional costs (e.g. airline change fees) as deemed appropriate by the Carrier.

iii) If the Passenger has travelled to the Vessel, Passenger shall have a right to transportation (by means selected by the Carrier) to the Vessel’s scheduled port of disembarkation or the Passenger’s home city; and

iv) Passenger shall have a right to lodging (selected by the Carrier) if disembarkation and an overnight stay in an unscheduled port are required due to the Cruise or cruise component of a CruiseTour being cancelled or terminated early because of such mechanical failures.

8. CANCELLATION OR EARLY DISEMBARKATION BY PASSENGER:

The provisions of this Section 8 apply unless the provisions of Section 4.e or Section 4.f, relating to a suspected or known infection of a Passenger with COVID-19, apply. For further details, Passengers should visit www.celebritycruises.com.

IF CANCELLATION IS MADE	CANCELLATION CHARGE
120 days or more prior to the first day of the Cruise or CruiseTour	No charge
119 to 89 days	Deposit amount
88 to 43 days	50% of total price
42 to 22 days	75% of total price
21 days or less	100% of total price (No refund)

If a Cruise or CruiseTour reservation is cancelled, any applicable Taxes/Fees or Fuel Supplement charges shall be refunded. For bookings made outside of the United States and Canada, a different cancellation policy may apply. Contact your local office or travel agency for details.

Cancellation notices are effective when received by the Operator.

Carrier reserves the right to offer promotional cruise fares or other offers that may modify the cancellation policies set forth above.

9. PASSENGER'S OBLIGATION TO COMPLY WITH AGREEMENT, APPLICABLE LAWS, AND RULES OF CARRIER; QUARANTINE; INDEMNIFICATION:

c. Passenger understands and agrees that Carrier has a zero tolerance policy for illegal activity and shall report such activity to the appropriate authorities.

d. Each adult Passenger undertakes and agrees to supervise at all times any accompanying minors to ensure compliance with the provisions of this Section 9.

j. In the interests of safety and security, Passengers and their baggage are subject to inspection or monitoring electronically with or without the Passenger's consent or knowledge.

k. If Carrier exercises its rights under this Section 9 or Section 4, Passenger shall have no claim against Carrier whatsoever and Carrier shall have no liability for refund, compensation, loss or damages of Passenger, including but not limited to any expenses incurred by Passenger for accommodations or repatriation, unless otherwise provided in Carrier’s refund policy or provided herein.

10. FORUM SELECTION CLAUSE FOR ALL LAWSUITS; CLASS ACTION WAIVER:

11. NOTICE OF CLAIMS AND COMMENCEMENT OF SUIT OR ARBITRATION; SECURITY:

b. ARBITRATION OF ALL OTHER CLAIMS: ANY AND ALL OTHER DISPUTES, CLAIMS, OR CONTROVERSIES WHATSOEVER, EXCEPT FOR PERSONAL INJURY, ILLNESS OR DEATH OF A PASSENGER WHETHER BASED ON CONTRACT, TORT, STATUTORY, CONSTITUTIONAL OR OTHER LEGAL RIGHTS, INCLUDING BUT NOT LIMITED TO ALLEGED VIOLATION OF CIVIL RIGHTS, DISCRIMINATION, CONSUMER OR PRIVACY LAWS, OR FOR ANY LOSSES, DAMAGES OR EXPENSES, RELATING TO OR IN ANY WAY ARISING OUT OF OR CONNECTED WITH THIS CONTRACT OR PASSENGER'S CRUISE, NO MATTER HOW DESCRIBED, PLEADED OR STYLED, SHALL BE REFERRED TO AND RESOLVED EXCLUSIVELY BY BINDING ARBITRATION PURSUANT TO THE UNITED NATIONS CONVENTION ON THE RECOGNITION AND ENFORCEMENT OF FOREIGN ARBITRAL AWARDS (NEW YORK 1958), 21 U.S.T. 2517, 330 U.N.T.S. 3, 1970 U.S.T. LEXIS 115, 9 U.S.C. §§ 202-208 (“THE CONVENTION”) AND THE FEDERAL ARBITRATION ACT, 9 U.S.C. §§ 1, ET SEQ., (“FAA”) SOLELY IN MIAMI, FLORIDA, U.S.A. TO THE EXCLUSION OF ANY OTHER FORUM. THE ARBITRATION SHALL BE ADMINISTERED BY NATIONAL ARBITRATION AND MEDIATION (“NAM”) UNDER ITS COMPREHENSIVE DISPUTE RESOLUTION RULES AND PROCEDURES AND NAM’S FEE SCHEDULE IN EFFECT AT THE TIME OF THE PROCEDURE, EACH OF WHICH ARE DEEMED TO BE INCORPORATED HEREIN BY REFERENCE. ANY QUESTION ABOUT THE ARBITRATION ADMINISTRATORS MENTIONED ABOVE MAY BE DIRECTED TO THEM AS FOLLOWS: NATIONAL ARBITRATION AND MEDIATION, INC., 990 STEWART AVE, 1ST FL., GARDEN CITY, NY 11530, PHONE: (800) 358-2550 EXT. 128. NEITHER PARTY WILL HAVE THE RIGHT TO A JURY TRIAL NOR TO ENGAGE IN PRE-ARBITRATION DISCOVERY EXCEPT AS PROVIDED IN THE APPLICABLE ARBITRATION RULES AND HEREIN, OR OTHERWISE TO LITIGATE THE CLAIM IN ANY COURT. THE ARBITRATOR'S DECISION WILL BE FINAL AND BINDING. OTHER RIGHTS THAT PASSENGER OR CARRIER WOULD HAVE IN COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION. AN AWARD RENDERED BY AN ARBITRATOR MAY BE ENTERED IN ANY COURT HAVING JURISDICTION UNDER THE CONVENTION OR FAA. PASSENGER AND CARRIER FURTHER AGREE TO PERMIT THE TAKING OF A DEPOSITION UNDER OATH OF THE PASSENGER ASSERTING THE CLAIM, OR FOR WHOSE BENEFIT THE CLAIM IS ASSERTED, IN ANY SUCH ARBITRATION. THE ARBITRATOR AND NOT ANY FEDERAL, STATE OR LOCAL COURT OR AGENCY, SHALL HAVE EXCLUSIVE AUTHORITY TO RESOLVE ANY DISPUTE RELATING TO THE INTERPRETATION, APPLICABILITY, ENFORCEABILITY OR FORMATION OF THIS AGREEMENT INCLUDING, BUT NOT LIMITED TO ANY CLAIM THAT ALL OR ANY PART OF THIS AGREEMENT IS VOID OR VOIDABLE. IN THE EVENT THIS PROVISION IS DEEMED UNENFORCEABLE BY AN ARBITRATOR OR COURT OF COMPETENT JURISDICTION FOR ANY REASON, THEN AND ONLY THEN THE PROVISIONS OF SECTION 10 ABOVE GOVERNING VENUE AND JURISDICTION SHALL EXCLUSIVELY APPLY TO ANY LAWSUIT INVOLVING CLAIMS DESCRIBED IN THIS SECTION 11.B.

12. LIMITATIONS OF LIABILITY, GOVERNING LAW:

UNDER BOTH EU REGULATION 392/2009 AND THE ATHENS CONVENTION, CARRIER’S LIABILITY FOR LOSS OR DAMAGE TO CABIN LUGGAGE IS LIMITED TO 2,250 SDR (APPROXIMATELY U.S. $3,181).

IN ADDITION, PASSENGERS EMBARKING A CRUISE IN A EUROPEAN MEMBER STATE PORT ARE AFFORDED RIGHTS UNDER EU REGULATION 1177/2010.

13. FITNESS TO TRAVEL; DENIAL OF BOARDING; MINORS:

b. Minors. Any Guest under the age of 18 shall be considered a minor and must travel with a parent or Legal Guardian or such other person as may be permitted by Carrier's policies.

e. Special Needs. Any Passenger with mobility, communication or other impairments, or other special or medical needs that may require medical care or special accommodations during the cruise or CruiseTour must notify the Carrier of any such condition at the time of booking. Animals, including service animals, are not permitted onboard Vessels sailing in the Galapagos Islands. Passenger agrees to accept responsibility and reimburse Carrier for any loss, damage or expense whatsoever related to the presence of any animal brought on board the Vessel or Transport. Passengers acknowledge and understand that certain international safety requirements, shipbuilding standards, and/or applicable regulations involving design, construction or operation of the Vessel may restrict access to facilities or activities for persons with mobility, communication or other impairments or special needs. Passengers requiring the use of a wheelchair must provide their own wheelchair (that must be of a size and type that can be accommodated on the Vessel) as wheelchairs carried on board are for emergency use only. Carrier’s ability to accommodate Passengers with special needs onboard Vessels sailing in the Galapagos Islands is very limited. These Vessels do not offer accessible staterooms, they cannot accommodate Passengers who are full-time wheelchair users, and service animals are not permitted.

14. USE OF PHOTOS, VIDEOS OR RECORDINGS:

15. YOUR TRAVEL AGENT:

16. SEVERABILITY:

17. TRANSFERS AND ASSIGNMENTS:

18. RELATIONSHIP TO OTHER PURCHASES:

To the extent permitted or required by law, this Agreement also covers Carrier's CruiseCare travel protection products, shore excursions, land and hotel packages.

19. OPERATOR:

For sailings onboard Celebrity Xpedition and Celebrity Xploration: Oceanadventures S.A., registered office is at Av. Naciones Unidas E2-30 y Nuñez de Vela, edificio Metropolitan, Office 14-04, Quito, Ecuador.

For sailings onboard Celebrity Flora: Islas Galapagos Turismo y Vapores C.A., registered office is at Av. Naciones Unidas E2-30 y Nuñez de Vela, edificio Metropolitan, Office 14-04, Quito, Ecuador.

20. SUPPLEMENT CHARGES:

CGOCT2020

III. COVID-19 SUPPLEMENTARY TERMS AND CONDITIONS (“COVID-19 Terms”)

IMPORTANT NOTE: In response to COVID-19, we have implemented and enhanced our health and safety procedures and policies in an effort to protect our guests, crew and ship visitors, and to reduce the risk of exposure to COVID-19 and other infectious diseases on-board our ships.

Please note that by booking a cruise holiday with us, you acknowledge that we have implemented the protocols mentioned in these terms and conditions in an effort to protect the health and safety of our guests, crew and ship visitors, and that you have read, understood and accepted them.

These COVID-19 Supplementary Terms and Conditions are governed by the laws of your country of residence and any related claims or disputes will be heard in your local courts.

Health Acknowledgement

Exposure to pathogens (such as the virus that causes COVID-19) is an inherent risk in places where people gather and may result in severe illness or death. Exposure may occur at any point during your voyage, onboard or ashore. Remaining onboard at all times during your voyage will not prevent exposure because pathogens may be brought onboard by others, including passengers who choose to participate in shore excursions or activities ashore in our various ports of calls or private destinations. Our health and safety measures mitigate the risk of exposure but cannot eliminate it entirely. Before booking or sailing on a cruise, all guests should consider their individual risk level for severe illness resulting from pathogen exposure and make an informed travel decision on that basis. We recommend guests with a higher risk of severe illness consult with their doctor prior to booking or sailing with us.

By booking a cruise with us, on behalf of yourself and/or others for whom you are acting (collectively “you” or “your”), you acknowledge that you understand the risks related to exposure to pathogens and their resulting illnesses while cruising with us, including those relating to guests who are at a higher risk of severe illness. It is a condition of boarding and remaining on-board any of our ships that all guests throughout their stay comply with our Guest Health Safety and Conduct Policy and all of our health and safety policies and procedures as notified by us. Please also be aware of the terms of our Refusal to Transport Policy which is available on our website.

These COVID-19 Supplementary Terms and Conditions are valid from the date of publication, are subject to change, and will remain in full force and effect until further notice. If there is an inconsistency or conflict between any of the terms of these COVID-19 Supplementary Terms and Conditions and the standard Booking Terms and Conditions applicable to your cruise, the provisions of these COVID–19 Supplementary Terms and Conditions will prevail.

IMPORTANT NOTICE: Before you book your cruise

We are taking your health and safety very seriously in light of the current pandemic, and we have taken numerous steps in an effort to provide a safe environment for your cruise with us. We have put in place policies and procedures consistent with current government, regulatory and public health guidance. This guidance continues to evolve, and we will update our policies and procedures accordingly. We will communicate to you the policies and procedures which are relevant to your cruise before you sail with us and throughout your cruise should they change.

As the vaccination program is under way, it is very likely that we will ask adults for confirmation of vaccination (both doses) before you can cruise with us.

In addition to these COVID-19 Supplementary Terms and Conditions, we will provide information regarding port procedures; embarkation and disembarkation, social distancing and personal protection measures; use of on-board facilities; shore excursions (if any); and containment and mitigation processes in the event of identification of suspected or confirmed cases of COVID-19, including contact tracing processes and post-cruise procedures.

Please note the additional procedures and protocols which might apply to your cruise based on national requirements which are referred to at the end of these Supplementary Terms and Conditions.

Breach of these COVID-19 Supplementary Terms and Conditions and any of the notified policies and procedures which we implement will be considered a breach of our Guest Health Safety and Conduct Policy, a breach of your contract with us and may result in you being denied boarding and/or required to debark from the ship without any compensation.

Government Advice

We recommend that before travel, you check the websites of your government and national health authority, and also the websites of the government and national health authorities of any countries you may visit, for the latest advice and information about travel, your health and safety, and more.

Fitness to travel

Symptoms of COVID-19 include, but are not limited to, high temperature or fever, a new continuous cough, shortness of breath or difficulty breathing, a loss or change to your sense of taste or smell, muscle aches, headaches and fatigue. COVID-19 can have severe health consequences or be fatal in some cases, it is particularly dangerous for those who have certain underlying and/or pre-existing health conditions.

Before you book a cruise with us, you must ensure that you are fit to travel and that you will not endanger yourself or others during your cruise. This means you must disclose to us any pre- existing medical condition (whether or not diagnosed by a doctor) of which you are aware, including whether you have contracted or suffered symptoms of any infectious disease (including norovirus, salmonella or COVID-19) prior to travelling with us. You must also tell us at least 30 days prior to your cruise if you are unable to wear a facemask onboard for medical reasons.

We reserve the right to request additional information relating to you and your travelling party’s medical history, and/or evidence that you and your travelling party are fit to travel before or after we accept your booking. Failure to provide information we reasonably request may result in you being denied boarding on the ship, and in these circumstances your booking will be treated as cancelled by you.

If we consider that, because of your health circumstances your booked cruise presents a health risk to you or others, we will contact you to explain our reasons and discuss any available options.

Please note that we may share with or receive from third party medical service providers any health information and/or samples you provide to us for the purpose of assessing your fitness for sailing at any stage in the booking process, prior to attending the port, at the port, and during your cruise.

Denial of Boarding

Please note that you will be denied boarding (and your travelling party may be denied boarding) including re-boarding if:

· You test positive for COVID-19 prior to boarding including at home or at the port;

· You display any symptoms of COVID-19 on arrival at the port terminal, including a temperature over 38C, newly developed cough, loss or change to your sense of taste or smell, shortness of breath, or other symptoms of an infectious disease, at our medical staff’s sole discretion;

· You live in an area that is put into lockdown (including regional lockdown) or is in continued lockdown on the day of your cruise;

· You live with or have been in close contact with someone who has tested positive for COVID-19 or is displaying (any) symptoms of COVID-19 in the 14 days prior to your cruise; or

· You have entered the country of cruise departure from a country outside of the local Government’s permitted travel arrangements list within 14 days prior to boarding date.

If you are denied boarding for any of the reasons above, you will be entitled to a refund for the full value of your cruise ticket.

Sickness Onboard

If you test positive for COVID-19 when you are onboard, we will provide a 100% refund of the price of your cruise for you and your travelling party, we will provide your medical treatment onboard and we will arrange safe quarantine for you and your travelling party as required. We will also make arrangements for your return home and for the return home of your travelling party. We will bear the reasonable costs of these arrangements. We strongly encourage you to take out fully comprehensive travel insurance for any supplementary costs, in accordance with our standard booking conditions.

Before you arrive at the Port

Online check-in will open well in advance of your cruise. We will let you know when online check- in will open and will close for your sailing. Completing the online check-in process for all the guests in your reservation will save you from needing to fill out forms at the pier and ensure you have enough time to complete the pre-boarding health screening process.

You will be required to complete a health declaration questionnaire and indicate your acceptance of our Health Acknowledgement, which is above, before arriving at the port on the day of departure or shortly before, this may include providing confirmation or evidence of your vaccination status. We may also require that you undergo testing for COVID-19 between 72 hours and 48 hours, or some other time as we will advise, before your cruise. These tests could be arranged by you at the testing centre of a testing service provider which we have approved and may be at your cost. These tests may include swabs of the nose and throat.

If we identify that you may have been exposed to or are likely to have been infected by COVID-19, we will require that you and your travelling party do not travel to the port. This is in order to prevent the transmission of COVID-19. In these circumstances, you will be effectively denied boarding and your travelling party may be denied boarding. Anyone denied boarding in these circumstances will receive a full refund of your cruise fare. Please note that guests of all ages must undergo these tests.

We recognize that some guests may not able to undergo some of the tests we may require, such as guests who have had an active nosebleed in the past 24 hours before their test, or guests who have had nasal surgery in the past two weeks, or guests who have a low platelet count. There may be other medical conditions or indicators that mean that a passenger cannot undergo the tests we require. To the extent that guests cannot undertake the tests which we require, they will not be permitted to sail with us and in this event, we will offer a full refund.

If we require that you take a test for COVID-19, you must ensure that you continue to take reasonable precautions to protect your health between the time of the test and arriving at the port for your cruise. If you feel unwell before your cruise, we ask you not to come to the port for your cruise.

Arrival at the Departure Port

Mandatory pre-boarding health screenings will be conducted at the port and special health and safety procedures will be in place during boarding. These procedures are important and you must comply with all signs and instructions given to you in the port. Failure to do so will be a breach of your contract with us and may result in denial of boarding with no compensation of any kind payable.

The pre-boarding health screening will include as a minimum, verification of details provided in your health declaration questionnaire and a temperature screening. It may also include antigen testing. If any of the information you have provided to us indicates that you may be at heightened risk of having been exposed to COVID-19 or of having contracted COVID-19, you will go through a secondary health screening process at the port. This will be conducted by a medical professional and may include, but will not be limited to, temperature screening, swabs taken from the nose and/or throat, and verification of any fit to travel requirements for those who are High Risk Guests.

You must provide clear and accurate information at all times during your interactions with us and those service providers who support the provision of the services necessary to deliver your cruise, and you must cooperate with our staff and those service providers throughout the health screening and boarding process. Failure to do so will be considered a breach of our Guest Health Safety and Conduct Policy and may result in you being denied boarding with no compensation of any kind payable. Further details about the screening and testing process will be provided to you in good time ahead of your cruise.

We reserve the right to deny boarding to any guest exhibiting symptoms of contagious diseases, including COVID-19, or whose health screening results show they may have contracted such diseases. Guests who show or experience symptoms of a viral (including but not limited to respiratory or gastrointestinal illness) or infectious illness may be denied boarding following consultation with our medical staff.

The same right to refuse to allow you to travel with us or to use any of our services applies during your cruise where you are or appear to be unfit to travel or otherwise display symptoms of a viral or infectious illness (including as a result of diagnostic or monitoring data).

During your cruise

Steps to help protect yourself and other guests

Throughout the duration of your cruise, you should follow these simple rules to ensure you do your part to protect yourself and other guests:

1. Wash your hands regularly;

2. Avoid touching your face with your hands;

3. Catch coughs and sneezes in a tissue and dispose of the tissue immediately;

4. Wear an approved form of mask in accordance with instructions and signage;

5. Observe physical distancing rules; and

6. Participate in our contact tracing processes.

We recommend that you bring with you enough face masks for your cruise and for the journey from home to the ship. There will be plenty of hand sanitiser available on-board but you may wish to bring your own small portable supply particularly for the journey from home to the ship. All areas on-board the ship will be kept as clean as possible and all surfaces will be disinfected regularly in accordance with our new sanitation protocols. You may wish to bring disinfectant wipes for your personal use, particularly during your journey from home to the ship.

Health Monitoring on-board

We are rolling out a detailed disease prevention program which may include regular temperature screening, and/or testing for COVID-19 either by blood sample and/or a swab of the nose and/or throat. We may also require you to participate in contact tracing processes to help control the spread of COVID-19. This may include a requirement that you wear a wearable device at all times during your cruise which will help us to identify where you have been onboard. We will also use our CCTV footage to supplement any information we collect through any wearables and other information held in our systems, to help us to understand where you have been onboard and with whom you have been in contact. More information can be found in our privacy policies. Participation in these health monitoring and contact tracing processes will be mandatory. Refusal to participate will be considered a breach of the Guest Health Safety and Conduct Policy, a breach of your contract with us and could lead to you being disembarked from the ship.

Reporting obligation

The symptoms of COVID-19 include but are not limited to, high temperature or fever, a new continuous cough, shortness of breath or difficulty breathing, a loss or change to your sense of taste or smell, muscle aches, headaches and fatigue. If you experience any of these symptoms, however mild, you must go to your stateroom immediately and let us know by reporting your symptoms through our mobile phone app (which you can download before sailing and use on-board) or by calling the medical facility on-board. Where necessary, if your condition is deemed contagious, you may be confined to your stateroom or placed in quarantine to avoid your condition spreading to other persons on-board or beyond.

If you do not have symptoms but a member of your travelling party has experienced symptoms, you must ensure that they have notified us of their symptoms and you must self-isolate in your stateroom in accordance with guidance from the medical facility on-board. You may be required to move to a new stateroom which has been set up and allocated for isolation/quarantine. You must comply with all instructions given to you during your period of isolation/quarantine and cooperate fully with crew throughout the disembarkation procedure at the end of the cruise.

Failure to report any of these symptoms or non-compliance with the instructions of the ship’s crew and/or medical personnel is contrary to our Guest Health Safety and Conduct Policy and your contract with us and could lead to you being disembarked from the ship.

Change in itinerary

We anticipate that a number of our cruises will have no ports of call in the itinerary and this will be made clear at the time of booking. To the extent that your cruise has any scheduled ports of call, please note that because of the unpredictability of the current worldwide pandemic, changes in rules and regulations implemented by countries may affect your ability to disembark at a port of call or your ability to visit certain areas of a country. We must comply with local port regulations and procedures which may come into force from time to time and at short notice. This may result in some or even all advertised ports of call being cancelled due to restrictions placed by local government or port authorities. It may also result in changes to the duration of your cruise. We will of course do our best to avoid any changes that will have a significant detrimental effect on your last confirmed itinerary. However, we cannot accept any liability with respect to any changes outside our control and although we will refund the cost of any excursions organised by and booked through us and our service providers, we will not pay any compensation beyond our legal obligation in such circumstances and as detailed in our standard booking conditions. Please carefully review the terms of your travel insurance to ensure that it covers to your satisfaction all of those costs and liabilities which you might incur as a result of a change to or the cancellation of your cruise.

Visiting ports and shore excursions

We anticipate that a number of our cruises will have no ports of call in the itinerary and this will be made clear at the time of booking. For cruises which do included scheduled ports of call, we will do our best to ensure that, where guests are able to disembark the ship, they are able to do so individually, although we may need to restrict disembarkation to guests who participate in shore excursions which are provided by us. Our ability to provide shore excursions is heavily dependent on local laws and regulations therefore some amenities in various destinations may be restricted or closed, and movement may be restricted due to physical distancing requirements. When you are either disembarking or embarking the ship at a port of call, you may be subject to additional mandatory health screening and checks. We will provide you with details of any additional health screening and checks prior to disembarkation at a port of call. Please note that the local authorities in the port of call may also require additional screening and testing of guests at the point of disembarkation and/or embarkation and you must comply with these requirements. Failure to comply with any of these health screening and checks or testing requirements will be considered a breach of the Guest Health Safety and Conduct Policy and your contract with us which may result in denial of boarding or disembarkation from the ship. Please note that we have no liability for injury or loss sustained in connection with shore excursions, subject to applicable law.

On-board facilities

Please be aware that some or all of our on-board facilities and/or venues may be closed or restricted or subject to additional procedural requirements due to health and safety considerations, local laws or operational reasons.

We will be implementing strict hygiene control processes whilst you are on-board our ships. These will include, but are not limited to, the following;

· On-board shopping or retail facilities - these may be restricted or suspended at our sole discretion. We strongly advise you to telephone in advance to check any special procedures before making your visit. In addition, we may impose rules regarding the handling, delivery or return of purchased items (including on-board services) from time-to-time to seek to ensure a safe on-board environment for all guests.

· Dining venues - all guest dining procedures and facilities are subject to our health and safety protocols in order to prevent the spread of infection. Dining facilities have been configured for your safety and may require adjustment from time-to-time, meaning that your preferred option may not be available. Extra hygiene and sanitation processes may be imposed as required in our dining facilities, and you must comply with any requirement as notified in order to use the facilities.

· Room Service - will be subject to safe distancing rules, and if required our crew will be equipped with protective clothing. In certain cases, your order may be left outside your stateroom, you will be required to bring it into your stateroom and to leave your tray outside your stateroom for collection. Tray or trolley collections may also be restricted to room cleaning times, according to the ship cleaning schedule which will be advised to you in advance.

· On-board bar and lounge facilities and the sale of alcohol on-board - may be temporarily or permanently restricted or suspended due to health and safety requirements or operational issues, as determined in the sole discretion of the Captain and safety or medical crew.

· Private gatherings in staterooms - you may be required to refrain from private social gatherings in staterooms.

· Designated smoking areas - we have designated certain areas of the ship as smoking areas. These areas are subject to closure and physical distancing requirements.

· Casinos – special processes may be introduced in our casinos for health and safety purposes. You must comply with any requirement as notified in order to use the casinos.

Stateroom

Whilst we will make every effort to provide you with a stateroom appropriate to your needs, please be advised that due to health and safety requirements (including physical distancing requirements), we may not be able to provide you with your preferred stateroom specification. In addition, please note that social gatherings in staterooms may be restricted or prohibited during your cruise due to health and safety or operational reasons.

Preparing for disembarkation

Your luggage will be electrostatically sprayed after you leave it outside your stateroom for collection, and you must wear any disposable gloves and any protective clothing if this is provided to you for use during the disembarkation process.

We anticipate that disembarkation will take place at scheduled times and in notified groups. No special requests for early or delayed disembarkation can be accommodated due to the current health and safety processes in place.

After your cruise

Disembarkation, customs clearance, immigration and health screening checks will be carried out in strict compliance with local port regulations. This may cause some delay in your homeward or onward journey, and while we apologise for any inconvenience that may be caused, we do not assume any liability for resulting disruption caused by our compliance with health and safety procedures and/or local regulations applied from time-to-time.

The government authorities may require that all guests undertake a PCR test, a COVID-19 Antigen Rapid Test or any other test on arrival into the final port and you must consent to undertake this test. It is a condition of your sailing with us that you provide this consent and if you refuse to provide your consent, you will be denied boarding.

Reporting symptoms – If you or your travelling party experience symptoms of COVID-19 within the first 14 days of your arrival home, you must inform both your local Health Agency and us as soon as possible to allow us to take any appropriate action required.

Check guidance – before booking your cruise, and prior to your cruise departure date, you should regularly check the websites of the applicable Government and Health Authority where you live, and for the country of your cruise departure, as well as any planned ports of call for your cruise itinerary, for the latest health information and travel advice. For additional information, you can also contact your Travel Agent or check our website.

Terms Drafted 24 March 2021

IV. Health Protection Measures for Corona Virus: Royal Caribbean Group Privacy Policy

1. Highlights

1.1 Your privacy matters. We want you to understand how We use the personal data you provide to Us.

1.2 We collect and process data about you. We have put in place new measures to help Us to manage the current threat to health of the Corona Virus (Covid-19), enhancing Our usual business practices. Through these new measures, we will collect and process your personal data, including certain sensitive personal data relating to your health. This will help Us to ensure the health and safety of all those onboard, including you and your travelling companions, Our employees and other third parties such as service providers. Some of the measures will also enable public authorities to control the spread of the virus.

1.3 No legal obligation. We hereby inform you, and you hereby acknowledge that in some jurisdictions the collection of such personal data is mandatory for the services We provide to manage the current threat to health of the Corona Virus (Covid-19). In other jurisdictions you have no legal obligation to provide us with such personal data, however, without the provision of such personal data, you will not be able to board Our vessels and enjoy Our services.

2. Who is responsible for your personal data referenced in this Privacy Notice?

2.1 References to “We”, “Us” or “Our” in this Privacy Policy (“Policy”) mean the data controller who is responsible for the processing of personal data referenced in this Policy. The data controller can be determined as follows:

(a) Subject to 2.1(c) below, Royal Caribbean Cruises Ltd. of 1050 Caribbean Way, Miami, Florida 33132, USA, (“Royal”) if you are visiting Our Royal or Azamara Cruises vessels;

(b) Subject to 2.1(c) below, Celebrity Cruises Inc. of 1050 Caribbean Way, Miami, FL 33132, USA, (“Celebrity”) if you are visiting Our Celebrity vessels; or

(c) RCL Cruises Ltd., Building 3, The Heights, Brooklands, Weybridge, Surrey KT13 0NY, UK, if your visit to the ship is organized through RCL Cruises Ltd. or any entity based in the European Economic Area (EEA) or UK.

3. Health checks and health measures: What personal data We collect and how We use it

3.1 Health Questionnaires and Health Screening. Before your cruise, We may collect certain information about your age, medical history (including details of vaccinations) and current health to make sure that you are healthy enough to cruise and to try to identify symptoms of Covid-19. We would collect this information in stages to ensure that it is accurate and up to date. We would collect this data from you and We rely on your honesty. We may collect information at the point of purchase of your cruise ticket, through the online check in process, and via the app which can be used if you find that you have any Covid-19 symptoms when you are onboard. We may ask you additional questions about your health at the terminal prior to embarkation, and We may also require that you undertake a medical examination and/or provide documentation about your health, all to ensure that you are healthy enough to travel. We may also repeat some or all of these screening measures at debarkation and/or embarkation in ports of call, and at the point of debarkation at the end of your cruise.

3.2 Temperature Checks. We may test your temperature before embarkation, and we may require to take your temperature once a day when you are onboard Our ships and upon entry to onboard facilities. We may also take your temperature at debarkation and/or embarkation in ports of call. This may be by asking you to walk through a temperature scanner, or a member of staff or a service provider may take your temperature personally using a thermometer. This is to try to identify symptoms of Covid-19.

3.3 Tests for Covid-19. You may be required to undertake a test to identify whether you have Covid-19 or whether you have already had Covid-19 and have recovered from it. We may ask you to take this test at home, at a test centre and/or We may require that you take this test at the port before embarkation. We may also require you to take such a test when onboard. Again, these tests are used to identify people who have or who have had Covid-19, to seek to prevent spread of the virus and in order to comply with applicable laws and regulatory requirements. We or relevant government authorities may require you to undertake a COVID-19 test after the sailing. We may provide the necessary medical data (including personal identifying details) to the government authorities and health care providers as required.

3.4 Photographs, videos and other records. We will take photographs, videos and record other information about you while you are onboard, and during embarkation and during debarkation.

3.5 Contact Tracing: Wearables. We may require you to participate in our contact tracing program as a part of which you may be required to wear a wearable device at all times. This device identifies the device number of any other individual with whom you are in close contact during your cruise, and approximate information about your location onboard the ship. By ‘in close contact’, we mean within 2 metres or six feet of another person for a period of 15 minutes or more. If someone reports Covid-19 symptoms, the information We hold would then be analyzed to help Us identify all those other individuals with whom the reporter has been in close contact onboard, including using the processes described in section 3.6 below. We are then able to invite individuals who We identify as having been in close contact with the reporter to take the appropriate next steps, which may be to monitor their own health, remain in their stateroom for a period of time, and/or come to the medical bay for an examination or test as appropriate. We would use the information We collect from the wearables only for the purposes of preventing the spread of communicable disease. We may share anonymised data collected from the wearables with authorities to allow those authorities to understand patterns of interaction in different areas on board the ship. You may be invited to choose an enhanced product to replace the wearable and which can also operate as a SeaPass card. Additional personal data is collected by this enhanced product, and more details will be provided as and when you are invited to use it.

3.6 Contact Tracing: Identification and Mitigation Information. We may also use personal data within Our system to identify those individuals who have been in close contact when we suspect that an individual may have Covid-19. As above, by ‘in close contact’, we mean within 2 metres or six feet of another person for a period of 15 minutes or more. This system uses information about where you have been onboard and when. We capture this information in our onboard systems, when for example, you scan your SeaPass card to purchase a drink at a café, for example, when you visit the Guest Relations desk, and when you dine in a particular restaurant. If someone reports Covid-19 symptoms, the information We hold would then be analyzed to help Us identify all those other individuals with whom they have been in close contact onboard. We are then able to invite individuals who We identify as having been in close contact with that individual to take the appropriate next steps, which may be to monitor their own health, remain in their stateroom for a period of time, and/or come to the medical bay for an examination or test as appropriate.

CCTV Surveillance. We use CCTV onboard our ships for safety and security purposes such as to find missing persons, and we may now also use CCTV for contact tracing purposes. We also use enhanced software to analyse the CCTV footage using facial recognition and tools to identify characteristics such as the colour of a person’s clothing. We also use information from these systems to understand guests’ flows of movement around the ship, which areas on the ship are busiest (where, for example, it might become more difficult for guests to maintain a social distance) and areas where people regularly remove their masks. This allows us to ensure that our healthy sailing measures are well-informed and up to date.

4. Legal basis for the processing of your personal data

4.1 We process your personal data on the basis of your consent. It is a condition of your cruise with us that you consent to the processing of your personal data as described in this privacy policy.

4.2 We also process your personal data in accordance with the terms of this policy in order to meet Our legal obligations; because it is necessary to do so to protect the vital interests of Our guests, crew and service providers; because it is necessary for the purposes of preventive health care and occupational medicine; and because it is necessary for reasons of public interest in the areas of public health, including protecting against serious cross-border threats to health and ensuring high standards of quality and safety of health care.

5. Who we share your personal data with

5.1 We may share your personal data with third parties in your country of origin and in the countries of your travel destinations, as required. Those third parties include:

(a) public authorities including in particular port authorities;

(b) health authorities; and

Please note that the information we share with these third parties may include information collected through our health checks, including testing results. Certain third parties, particularly health authorities, may contact you in relation to that information.

5.2 In order to facilitate the cruise, We may also share your personal data with other companies within the Royal Caribbean Group, and with Our business partners and third party service providers, including for example port agents and tour operators, who assist Us in the provision and administration of the processes described in this policy including those providers of test services who may support us onboard and/or at ports from time to time.

6. How long do We retain the personal data?

6.1 We will usually retain the specific personal data regarding Covid-19 for the shortest period possible unless we are obligated under applicable law in certain countries to retain such information for a longer term or if events related to Covid-19 have occurred during the cruise which necessitate keeping the data longer.

7. Your Rights

7.1 Please note that you have various rights in relation to the personal data we hold about you, including the right to opt out of receiving direct marketing communications, the right to access or review the personal data we hold, the right to have it updated or corrected, and to have it deleted, subject to certain limitations and controls.

8. Transfer of your Data

8.1 We may host, store, process, maintain or transfer personal data to various sites worldwide outside your jurisdiction (including through cloud based service providers) where the privacy laws may not be as protective as those in your jurisdiction. By booking a cruise, you hereby provide your consent to the use and/or processing and/or hosting, storage and/or transfer of your personal data to countries outside your jurisdiction. Please note that much of the personal data we collect is processed in the United States. Where specific laws or regulations relating to data transfer apply to the transfer of data, we seek to ensure that the personal data is protected and transferred in a manner consistent with legal requirements.

9. Further information

9.1 If you have questions regarding the use of personal data referenced in this Privacy Notice, you may contact Our data protection officer at privacy@rccl.com.

9.2 For further information regarding the use of personal data, please see Our Privacy Policy available on Our corporate website and can be found here https://www.royalcaribbean.com/resources/privacy-policy and https://www.celebritycruises.com/terms-and-conditions/privacy-policy.

V. Guest Health, Safety and Conduct Policy

Royal Caribbean Group
(Last Updated: November 3, 2020)

Throughout their history, Royal Caribbean International, Celebrity Cruises, Silversea Cruises and Azamara (collectively referred to herein as ”Royal Caribbean Group,” “our,” “we” or “us”) have provided guests with a wide variety of cruise experiences that lead to exceptional vacations. Whether it’s our professional and friendly crew, our unmatched fleet of ships, variety of activities, our extensive list of beautiful and exotic destinations and excursions, our exciting entertainment or our wide variety of delicious food, guests will find many reasons why a Royal Caribbean Group cruise vacation will be one of the best they have ever experienced.

Guests may also find that one of the most amazing parts of a cruise vacation experience will be the many rich and varied cultures represented among our guests. This diversity offers a chance to learn about different parts of the world and to make new friends. But just as a new friend can enhance the vacation experience, some guests may behave in ways others find unusual or undesirable. To ensure an enjoyable voyage, it is important that everyone have a common understanding of the health, safety and behavioral standards in place on Royal Caribbean Group ships.

This Guest Health, Safety and Conduct Policy (hereafter referred to as the “Policy”) sets forth standards of conduct for guests to follow throughout their Royal Caribbean Group cruise vacation, including transfers to and from ships, inside port terminals, while onboard, at ports of call, during shore excursions and at our private destinations. Establishing and articulating a Policy helps ensure that all guests enjoy a fantastic, safe and secure cruise vacation experience. Royal Caribbean Group appreciates guest adherence to this Policy and wishes all guests a happy, healthy and memorable voyage.

THIS POLICY SHALLY APPLY ONBOARD OUR VESSELS AND ASHORE IN OUR TERMINALS, PORTS OF CALL, AND PRIVATE DESTINATIONS.

It is a condition of boarding and remaining onboard any of our ships or in our private destinations, that all guests comply with this Policy and all of our health and safety policies and procedures. In addition, guests are required to comply with all applicable laws of the various countries that they visit.

Failure to comply with this Policy, any other of our policies, or any instruction communicated by us (including our crew) at any time in any form, written or oral, will be considered a breach of this Policy and may result in one or more enforcement actions as described below, including denial of boarding, or removal from the ship or private destination without any compensation or refund. IN CERTAIN CIRCUMSTANCES OUR ENFORCEMENT ACTION(S) MAY RESULT NOT ONLY IN REMOVAL OF THE GUEST, BUT THE REMOVAL OF ALL OTHER PERSONS IN THE GUEST’S TRAVEL PARTY OR RESERVATION(S).

For purposes of this Policy, the term “travel party” shall be given its broadest possible interpretation and shall include, but not be limited to: (1) persons traveling in the same stateroom or reservation, (2) persons traveling in multiple staterooms or as part of multiple reservations, as well as (3) persons we determine to be legally or socially related or proximate in any way, at any time prior to or during the voyage, for any duration of time.

THIS POLICY IS SUBJECT TO THE CAPTAIN’S OVERRIDING AUTHORITY UNDER NATIONAL OR INTERNATIONAL LAW TO MAKE AND EXECUTE DECISIONS WHICH, IN THE CAPTAIN’S SOLE PROFESSIONAL JUDGEMENT, ARE NECESSARY TO MAINTAIN THE health, SAFETY AND SECURITY OF THE SHIP.

The terms of this Policy are valid from the date shown above, and will remain in full force until we choose, in our sole discretion, to update or modify all or part of the Policy. Updates or the modifications to the Policy may be made and shall be effective without publication, although we will endeavor to post any updates or modifications to the Policy in a timely manner and to a publicly accessible forum, including but not limited the various Royal Caribbean Group websites or mobile phone applications.

OUR ENFORCEMENT OF THIS POLICY

A GUEST’S ACTUAL OR THREATENED VIOLATION OF THIS POLICY, ANY OTHER OF OUR POLICIES, OR ANY INSTRUCTION COMMUNICATED BY US (INCLUDING OUR CREW) AT ANY TIME IN ANY FORM, WRITTEN OR ORAL, OR OUR ASSESSMENT – IN OUR SOLE DISCRETION - THAT A GUEST’S PRESENCE ONBOARD OR IN OUR PRIVATE DESTINATION(S) CREATES A CONCERN OR RISK FOR THE HEALTH, SAFETY, OR SECURITY OF OUR VESSEL, OTHER GUESTS, OR OUR CREW MAY RESULT IN ONE OR MORE OF THE FOLLOWING ENFORCEMENT ACTIONS:

• Intervention by Security, other management personnel, or law enforcement;

• Reporting to the competent government and law enforcement authorities;

• Removal of certain onboard privileges, which may include being detained, quarantined or confined in a stateroom or holding cell;

• Confiscation of illegal, contraband or prohibited items, which may, at our discretion, be turned over to law enforcement authorities;

• Denial of boarding or removal from the vessel; and/or

• Denial of boarding on any future Royal Caribbean Group cruise vacation.

ANY OF OUR DETERMINATION(S), ASSESSMENT(S), JUDGMENT(S), DECISION(S), OR ENFORCEMENT ACTION(S) UNDERTAKEN BY US PURSUANT TO THIS POLICY SHALL BE IN OUR SOLE DISCRETION, AND SHALL BE FINAL.

Guest Responsible for Expenses Incident to Enforcement Action(s)

Guests removed from a Royal Caribbean Group ship or denied boarding because of a violation of this Policy are responsible for their own accommodations and transportation home, at their expense. Documentation requirements for re-entry into the guest’s home country are also the responsibility of the guest.

SAFETY AND SECURITY

Obligation to Always Follow Security Personnel Instructions; Security Screenings

Guests must follow all instructions provided by our onboard security personnel either at the terminal, onboard, or at a destination (including our private destinations). Refusal to follow all instructions provided by our security personnel may result in enforcement actions, up to an including denial of boarding or removal from the vessel.

Guests will undergo a security screening prior to boarding the vessel (e.g., prior to commencing the voyage, or at ports of call), and at any time where we may - in our sole discretion - require such security screening during the voyage. We will also require a security photo for each guest. While taking the security photo, or during a security screening, guests may be required to briefly remove any facial coverings (e.g., masks), hats, costumes, or other materials that may impede the verification of a guests’ identity. Refusal to participate in the security screening or provide a security photo may result in denial of boarding or removal from the vessel.

Similarly, during facial recognition enabled embarkation or debarkation, guests may be required to briefly remove any facial coverings (e.g., masks), hats, costumes, or other materials that may impede the verification of a guests’ identity.

Mandatory Safety Drill

All guests must attend the mandatory safety drill (also known as “muster”) and follow all health and safety instructions issued by the Captain as part of the mandatory safety drill announcements. Upon embarkation, guests will have a window of several hours during which they must (a) review essential safety information and (b) report to their designated muster station. On certain vessels, guests are encouraged to use our patented eMuster^TM system which allows for the review of essential safety information by viewing a safety video via our mobile app or stateroom televisions. Guests who do not complete the safety video portion of the muster requirements via eMuster™, or who are otherwise unable to review essential safety information upon embarkation, will be required to participate in a brief safety presentation upon arrival at their designated muster station.

Guests’ Reporting Obligation

Safety and security are everyone’s responsibility. Guests must immediately report to the ship’s Security Staff or other ship management their own or others’ injury, as well as any unsafe or possibly illegal behavior. To do so, guests may call the ship’s emergency telephone number listed in the Directory of Services, by calling or visiting the Guest Services Desk, or by contacting the ship’s Security Staff or other ship management anywhere they are available.

Failure to immediately report an illness, injury, unsafe or illegal behavior may cause the ship’s personnel to be unable to effectively respond to the situation. Any reporting delay may also cause the ship to be unable to properly preserve information or evidence and may cause a delay in notifying the proper law enforcement or other Government officials.

Additional helpful information on reporting may be found in the “Health, Safety & Security Guide” available on our website and onboard, at our Guest Services location.

HEALTH

We have taken numerous steps to provide a healthy environment to all persons throughout their voyage. To that end, we have put in place policies and procedures consistent with current government, regulatory and public health guidance.

GUESTS agree to review and comply with ALL of our health or safety instructions, or other posted signage. Failure to do so will lead to ENFORCEMENT ACTION, INCLUDING being denied boarding or may constitute cause for a guest’s removal, as well as the denial of boarding or removal of A GUEST’S traveling party, from the vessel.

To the extent public health guidance evolves, we will update our policies and procedures accordingly. We will communicate the policies and procedures which are relevant to each voyage before sailing, and throughout the cruise, should they change.

In addition, we will provide information regarding port procedures; embarkation and disembarkation, social distancing and personal protection measures; use of on-board facilities; shore excursions (if any); and containment and mitigation processes in the event of identification of suspected or confirmed cases of communicable disease(s) (e.g., COVID-19), including contact tracing processes and post-cruise procedures.

We reserve the right to deny boarding to any guest exhibiting symptoms of communicable disease(s), including COVID-19, or whose health screening results show they may have contracted such A disease(s). boarding may also be denied to those persons we deem, in our sole discretion, to be a close contact or in the travel party of any guest exhibiting symptoms of communicable disease, including some or all of that guest’s traveling party.

Please consult our Privacy Notice for information on how we will securely collect, retain, store and share, as may be applicable, guests’ health information.

Mandatory Preboarding Testing and Screening

Mandatory health screenings will be conducted prior to boarding and special health and safety procedures will be in place during boarding. These procedures are important and all guests must comply with all signs and instructions provided prior to embarking our vessels.

Throughout the health screening and boarding process, guests must provide clear and accurate information to us and any of our service providers at all times. Guests must also cooperate with us, our agents, or service providers, during any attempt to obtain health information or carry out any health-related function.

Guests who refuse to provide HEALTH information OR WHO willfully PROVIDE inaccurate HEALTH INFORMATION TO OUR MEDICAL TEAMS AS PART OF A HEALTH SCREENING OR HEALTH ASSESSMENT MAY BE DENIED BOARDING, QUARANTINED or subject to other enforcement action(S).

Further details about the screening and testing process will be provided to guests prior to the voyage.

Health Monitoring Onboard

Participation in our health monitoring and contact tracing processes is mandatory, subject to reasonable accommodation(s) in view of any applicable disability.

Our disease prevention programs may include regular temperature screenings, and/or testing for communicable diseases (e.g. COVID-19). We may also require guests to participate in contact tracing processes to help control the spread of communicable disease (e.g., COVID-19). This may include the requirement for guests to wear a wristband or other wearable device(s) to enable technology-enabled contact tracing.

Health Monitoring on Return to Port

Guests may be required to participate in testing and screening at the end of their cruise on return to port, These tests may be conducted by us, by our agents or service providers, or by national authorities including health authorities.

Reporting Obligation for all Symptoms of Communicable Disease

Guest experiencing any symptoms of communicable disease, however MILD, INCLUDING symptoms of COVID-19, diarrhea, or vomiting, must IMMEDIATELY return to their stateroom and report to the ship’s medical personnel by calling the medical facility onboard.

Guests must also immediately report symptoms for members of the guest’s traveling party, or ensure those persons experiencing symptoms immediately return to their respective stateroom(s) and report to the ship’s medical personnel by calling the medical facility onboard.

FAILURE TO IMMEDIATELY REPORT A COMMUNICABLE DISEASE OR ITS SYMPTOMS, OR WILFULLY FAILING TO ACCURATELY REPORT SYMPTOMS IS A VIOLATION OF THIS POLICY.

Symptoms of COVID-19 include but are not limited to, high temperature or fever, a new continuous cough, shortness of breath or difficulty breathing, and a loss or change the sense of taste or smell, muscle aches, headaches and fatigue.

In some jurisdictions, it may be a criminal violation to willfully expose other persons to a communicable disease.

Failure to comply with all treatment instructions issued by the ship’s crew and/or medical personnel shall be a violation of this policy.

Quarantine

We may, in our sole discretion, require a guest or others in the guest’s traveling party to be confined to their stateroom or placed in quarantine to avoid a communicable disease or other contagious condition from spreading to other persons onboard or beyond. Guests may be required to move to a new stateroom which has been set up specifically for isolation/quarantine.

All guests must comply with all instructions given during the period of isolation/quarantine and cooperate fully with crew throughout the disembarkation procedure at the end of the cruise.

Hand Washing

Guests must wash their hands with soap and hot water after using the restroom and before eating or handling food. According to medical experts, one of the best ways to prevent contagious illnesses, like gastrointestinal viruses, colds and flu, from starting or spreading is to wash hands thoroughly for at least 20 seconds with soap and hot water after using the restroom and again before eating or handling food.

Visiting Ports and Shore Excursions

At certain ports of call we may restrict disembarkation to guests who participate in certain shore excursions which we designate, in our sole discretion. In that event, guests will be required to travel and remain with the designated shore excursion group while off the ship and follow all instructions provided by us, the tour operator and the applicable jurisdiction relating to health and safety.

Guests disembarking or embarking the ship at a port of call may be subject to additional mandatory health screening and checks. We will provide guests with details of any additional health screening and checks prior to disembarkation at a port of call. Please note that the local authorities in the port of call may also require additional screening and testing of guests at the point of disembarkation and/or embarkation and guests must comply with these requirements.

Fitness to Travel - Guests with Disabilities

Guests with disabilities are not required to travel with another person as a condition to traveling on our ships. However, all guests must consider that crew members are not required to assist guests with personal tasks or personal hygiene needs (e.g. assisting with eating, dressing, toileting). Therefore, guests requiring assistance with these functions should consider these needs when planning a cruise vacation. If there is a question as to a prospective guest's ability to independently provide for their personal needs or hygiene without being a danger to themselves or others, and the guest plans to travel alone, this situation must be discussed with the company’s Access Department prior to booking a cruise vacation. This will allow an individualized assessment of the guest's fitness to travel for the duration of the cruise without personal assistance. Guests attempting to board or found onboard without the ability to independently care for their personal needs will be evaluated to determine if they are fit to safely travel without assistance. Guests who are found unfit to travel may be denied boarding or removed from the ship at the next port of call, without entitlement to compensation or a refund.

Medication

Guests must bring an adequate supply of all medication(s) they require for the entire duration of the voyage. We recommend all persons have an adequate supply of medicine so as to last for several extra days past the voyage end date, in the event of possible delays caused by itinerary disruptions such as adverse weather, or other unforeseen circumstances. The ship’s medical centers may not have a supply of any needed medication and not all medication will be available in the ports of call.

To ensure medicines are always accessible guests should not pack medication in checked luggage. Instead, guests should carry all medications onboard, in their hand luggage.

GUEST CONDUCT

Prohibited Guest and Crew Interactions

Our crew members are friendly, outgoing and helpful, and they will do their very best to make a guest’s vacation as enjoyable as possible. Please do not misinterpret their friendliness. Crew members are prohibited from engaging in physical relationships with guests. Crew members are not permitted to socialize with guests beyond their professional duties, and are not permitted to be in guest staterooms, except for the performance of their shipboard duties. Guests are expected to respect these policies and are similarly prohibited from engaging in physical relationships with crew members. Guests are not permitted in any restricted or crew area of the ship, including crew staterooms and corridors.

Verbally Abusive, Offensive Language and Threats Prohibited

Verbally abusive or offensive language directed toward anyone, including guests, crew members, governmental officials or others, is not permitted. Statements or conduct that threaten prohibited or illegal activity are forbidden.

Attempts at self-harm, as well as oral or written statements or conduct evidencing intent to engage in self-harm shall be subject to enforcement action by our crew or security personnel so as to protect life and the security of our guests, crew and vessel(s).

Inappropriate or Abusive Behavior Prohibited

Inappropriate or abusive behavior is not permitted. This includes: uninvited physical contact, solicitation, harassment, vandalism, theft, violence, use of fake/false identification, underage drinking (see Alcohol section below), providing alcohol to those under the allowed age (see Alcohol section below), possession of illegal substances/items, placing materials (including signs, banners, decorations, etc.) anywhere on the exterior of the ship, placing materials anywhere on the interior of the ship (including stateroom doors, along corridors, etc.) without the express permission of ship management or which may be deemed by ship management as inappropriate, or any other illegal or offensive conduct.

Unsafe Behavior Prohibited

Failure to follow all health, safety or security instructions or policies is strictly prohibited.

Sitting, standing, jumping, laying or climbing on, over or across any exterior or interior railings or other protective barriers is strictly prohibited.

Additionally, tampering with any of the ship’s equipment, facilities or systems is not permitted.

Any other behavior which we may deem as unsafe, in our sole discretion, is likewise not permitted.

Discourteous or Disruptive Behavior Prohibited

Pool, deck and theater chairs may not be reserved, except in cases of disability. Public nudity is not permitted. Guests must be appropriately attired including while on stateroom balconies if visible to others onboard, on other vessels or ashore. Topless sunbathing is not permitted except on selected itineraries, and in those itineraries will only be allowed in designated areas. For more details on our Dress Code, please contact Guest Services

Boom boxes, loud radios, or other noise nuisance(s) are not permitted. Roller blades, roller skates, skateboards, surfboards, bicycles, and similar items may not be utilized onboard. Scooters are not permitted onboard except when used as a mobility aid.

Smoking and Restrictions on Purchase of Tobacco Products Onboard

For the comfort and enjoyment of our guests, our ships are designated as non-smoking. This includes a prohibition on the use of a hookah or other types of water pies.

Smoking is not permitted inside any stateroom or on any stateroom balcony. This applies to all stateroom categories onboard. If a guest is in violation of this “No Smoking” policy, a cleaning fee will be applied to their onboard account. Smoking is also not permitted in any dining venue, theater, bar, lounge, hallway, elevator or jogging track, or most indoor areas. Further, smoking is not allowed in certain outdoor areas, including restricted areas, food venues, and kids play areas and pools.

However, we recognize that some of our guests do smoke. Therefore, to provide an onboard environment that also satisfies smokers, we have designated certain areas of the ship as smoking areas. To assist smoking guests to locate areas where smoking is permitted, we have posted signage onboard clearly identifying all smoking areas and ashtrays provided for smoking use. Guest may also inquire at Guest Services regarding the location of the designated smoking areas onboard.

In casinos on itineraries where smoking is allowed, there will be visible signage designating the area for both smoking and non-smoking guests.

Cigar and pipe tobacco is limited to designated outdoor areas and cigar bars (if the ship has one). Electronic cigarettes or e-cigarettes are only permitted within the designated smoking areas.

Cigarettes, cigars and pipe tobacco must be properly disposed of and never thrown overboard.

Guests must be at least 18 years of age to purchase, possess or use tobacco onboard.

Curfews

Ship’s management reserves the right to enact curfews on an individual, group, or ship-wide basis, if in the sole judgment of the ship’s Captain, such steps become necessary for the health or safety of guest(s) or crew.

Parental and Guardian Responsibility

For purposes of this Policy, a minor is defined as anyone under the age of 18. A young adult is defined as anyone ages 18, 19 or 20. Parents and guardians are responsible for the behavior and appropriate supervision of their accompanying minor(s) and young adult(s) throughout their vacation. This obligation applies during transfers to and from ships, inside terminals, while onboard, at our ports of call, during shore excursions and at our private destinations. This responsibility applies at all times, regardless of whether the parents and guardians are physically in the company of their minor(s) and young adult(s).

Under no circumstances should the parent or guardian of a minor debark the ship without their accompanying minor(s) unless they made arrangements for the accompanying minor(s) to have responsible adult supervision on the ship during their absence. Parents or guardians must not permit any minor in their care to leave a ship while in port without responsible adult supervision.

Alcohol

Consuming alcohol to excess impairs one’s judgment and reduces one’s ability to recognize and avoid potentially dangerous situations. Guests who choose to consume alcohol must do so responsibly. The ship’s staff may refuse to serve alcoholic beverages in their sole discretion to any guest who does not consume alcohol responsibly. Ship’s personnel may request verification of a guest’s age to verify they are of age to consume alcohol pursuant to this Policy. Adult guests are prohibited from providing alcohol to minors or young adults. All drinking games are strictly prohibited.

The minimum age for a guest to drink or possess alcoholic beverages on ships sailing from North America, the United Arab Emirates, or at any of our private destinations, is 21. The minimum age for a guest to drink or possess alcoholic beverages on ships sailing from South America, Europe, Asia, Australia and New Zealand is 18. In all other cases, the drinking age of the home port shall control our determination of a legal drinking age.

In certain circumstances where local laws permit or require it, Royal Caribbean Group may modify this policy which may also require a parent or guardian’s request or authorization. Guests may contact Guest Services or refer to the cruise information in their stateroom for minimum drinking age information specific to their cruise vacation. For purposes of complying with the minimum age to drink or possess alcoholic beverages, a guest’s age is established at the beginning of the cruise vacation. If a guest celebrates his or her birthday during the cruise vacation, and thereby becomes of age to consume alcohol, the guest may thereafter ask the Guest Services Manager to modify the ship’s records to permit their consumption of alcohol during the remainder of the vacation. The guest will be required to appear at Guest Services to present a valid government-issued form of identification to permit verification of their age.

Unless otherwise permitted by our security personnel or crew, guests are prohibited from bringing alcoholic beverages onboard; with the exception of embarkation day when guests are permitted to bring onboard with them up to two (2) sealed 750 ml bottles of wine or champagne per stateroom, provided at least one guest in the stateroom is of drinking age. Boxed wine and other containers are prohibited. Security personnel may inspect containers (including water bottles, soda bottles, mouthwash, canteens, etc.) at any time and will dispose of alcohol concealed in such containers. Alcoholic beverages that are purchased from onboard shops or in ports of call must be presented to security upon re-boarding and will be secured by ship’s personnel. Alcohol secured by ship’s personnel will be returned to guests just prior to the conclusion of their cruise vacation. Guests who are under the permitted drinking age will not have alcohol returned to them.

Any guest who goes ashore and consumes alcohol (whether under the supervision of a parent/guardian or not) is responsible for ensuring they consume responsibly and retain the ability to recognize and avoid potentially dangerous situations when they return to the ship. Parents/guardians are reminded they are responsible for the actions of their minor and young adult children at all times while on a Royal Caribbean Group cruise vacation.

PROHIBITED ITEMS

DURING SECURITY SCREENINGS WE MAY INSPECT GUEST BELONGINGS AND MAY REMOVE PROHIBITED ITEMS OUTSIDE OF THE GUEST’S PRESENCE. CONFISCATED ITEMS NOT CLAIMED BY GUESTS WITHIN 15 CALENDAR DAYS OF CONFISCATION SHALL BE DEEMED FORFEITED AND MAY BE DISPOSED OF BY ROYAL CARIBBEAN GROUP.

Items with Heating Elements or Open Flames

Certain items that generate heat or produce an open flame are not permitted onboard. This includes clothing irons, hotplates, candles, incense and any other item that may create a fire hazard. Curling irons and hair dryers are allowed.

Marijuana Prohibited

Marijuana, even in its medicinal form or for medicinal purposes, shall be prohibited.

Drugs or Other Illegal Substances Prohibited

No illegal drugs or other illegal substances are allowed onboard nor may they be utilized during a Royal Caribbean Group cruise vacation, including during transfers to and from ships, inside terminals, while onboard, at ports of call, during shore excursions or at our private destinations. Illegal drugs or substances will be confiscated, and Royal Caribbean reserves the right, in its sole discretion to report violations of this prohibition to the appropriate authorities. Jurisdictions throughout the voyage may have strict laws that address and severely punish drug possession. Guests found in violation of such laws are subject to arrest and prosecution in the relevant jurisdiction (and perhaps United States or other authorities as well) and may be prevented from boarding or re-boarding the ship.

Weapons, Explosives or Other Dangerous Items Prohibited

A detailed list of prohibited items is found on our website(s) and is incorporated in by reference.

No weapon, ammunition, explosive, fireworks, or other item that presents a risk of harm to persons or property, is permitted onboard. The determination of what item may present a risk of harm to persons or property is reserved to Royal Caribbean Group, in its sole discretion. Items not permitted onboard will be confiscated by ship’s Security.

Firearms and other weapons are not allowed onboard. Guests who declare to ship’s personnel the presence of a firearm or other weapon (on their person or in their luggage) will be given the opportunity to dispose of it prior to boarding. Guests who fail to declare the presence of a firearm or other weapon may be denied boarding or removed from the ship. Items such as dive knives must be reported to ship’s personnel at the time of boarding and may be permitted onboard, but held in safe custody by the ship's Security staff when not in use ashore.

ENVIRONMENT

Save the Waves® Program and Trash/Waste Disposal

Royal Caribbean Group maintains a Save the Waves® Program that focuses on three key principles: reducing the creation or generation of waste materials; recycling as much as possible; and ensuring proper disposal of remaining waste. Trash should be properly disposed of in containers provided throughout the ship or in wastebaskets provided in each stateroom. Trash or other foreign objects should never be flushed down a toilet and guests are not permitted to discard any item overboard. Guests may not leave items unattended on balconies, as the wind may cause items to fall overboard.

OTHER APPLICABLE AGE POLICIES

Guests must be at least 18 years of age to gamble in casinos onboard our ships, except for in Alaska where the minimum age is 21. Various venues and activities onboard the ships have minimum age requirements. Guest may find this information on our websites or by inquiring at Guest Services.

VI. REFUSAL TO TRANSPORT POLICY

Royal Caribbean Group
(Last Updated: September 18, 2020)

This Refusal to Transport Policy (hereinafter referred to as the “Policy”) is intended to help ensure that all guests are able to participate in a safe, secure and enjoyable cruise vacation. This Policy provides a non-exhaustive list of grounds for, and seeks to clearly communicate the process by which Royal Caribbean International, Celebrity Cruises, Silversea Cruises and Azamara (collectively referred to herein as ”Royal Caribbean Group,” the “Cruise Line(s),” “our,” “we” or “us”) may: (i) refuse to transport a guest; and (ii) may remove a guest from any vessel or other modes of transportation or accommodation, including our private destinations.

Guest exhibiting symptoms of communicable disease (e.g. COVID-19) or guests whose health screening results lead us to believe they may presently be carriers of communicable disease may be denied boarding. additionally, guests who are close contacts of any person (including other guests or crew) who is confirmed or suspected of having contracted any communicable disease may be denied boarding.

Please note that When WE undertake to REFUSE TO TRANSPORT AND/OR REMOVE A minor from a vessel, THE REFUSAL TO transport AND OUR REMOVAL AUTHORITY SHALL EXTEND TO BOTH THE MINOR AND ALL ADULTS RESPONSIBLE FOR SUPERVISING THE MINOR.

Enforcement of this Policy

Should we refuse to transport a guest or remove a guest from a vessel or other modes of transportation or accommodation, including our private destinations, such action may be accompanied by one or more of the following enforcement measures:

• Enforcement action by security personnel, other management personnel, or law enforcement;

• Reporting to the competent government and law enforcement authorities;

• Removal of certain onboard privileges, which may include being detained, quarantined or confined in a stateroom or holding cell;

• Confiscation of illegal, contraband or prohibited items, which may, at our discretion, be turned over to law enforcement authorities;

• Denial of boarding or removal from the vessel; and/or

• Denial of boarding on any future Royal Caribbean Group cruise vacation.

OUR DECISION(S) TO REFUSE TO TRANSPORT A GUEST OR REMOVE A GUEST FROM OUR VESSEL, MODE OF TRANSPORTATION OR PRIVATE DESTINATION SHALL BE IN OUR SOLE DISCRETION, AND SHALL BE FINAL.

Consequences of Refusal to Transport or Removal

Guest is Responsible for Expenses Incident to Removal

Guests refused transport or removed from a Royal Caribbean Group ship are responsible for all expenses incident to the refusal to transport or removal, including but not limited to any accommodations and transportation. Any documentation requirements for re-entry into the guest’s home country are also the responsibility of the guest.

Limited Recourse

To the maximum extent allowed by law, Guests removed from a vessel or otherwise refused transport pursuant to this Policy shall be limited to the recourse(s), if any, specified in the applicable Cruise Ticket Contract or booking terms.

Non-Exhaustive listing of grounds for refusal to transport or removal from vessels, or private destinations

We may, in our sole discretion, refuse to transport any guest at any time and may remove any guest from our vessel or other modes of transportation or accommodation at any time (the “Refusal”), for any of the following reasons. These reasons are provided as representative examples, are non-exhaustive, and are not meant to limit: (a) our authority or ability to enforce this Policy, (b) the authority of the various applicable jurisdictions prior, during or after a voyage, or (c) the Captain’s overriding authority pursuant to international law:

1. Government Request or Regulation. Whenever Refusal is necessary to comply with any government regulations, directives, or instructions; or to comply with any governmental request for emergency transportation in connection with the national defense, or a government order or declaration of public emergency.

2. Failure to Comply with Law. Refusal may be necessary when a guest fails or refuses to comply with any law, government order or regulation, including all applicable laws, governmental orders or regulations of the various countries visited by our vessel(s) during the voyage.

3. Force Majeure. Whenever Refusal is necessary or advisable by reason of weather or other conditions beyond our control, whether actual, threatened, or reported, including, but without limitation: acts of God; epidemic or pandemic; concerns for the health, safety or security of the guest, other guests or crew; strikes; civil commotions; embargoes; wars; hostilities; disturbances; or any other force majeure events detailed in the applicable Cruise Ticket Contract.

4. Failure to Permit Search of Guest or Property. Refusal may be necessary when a guest refuses to permit a search of his or her person or property for explosives, weapons, dangerous materials, or other stolen, illegal or prohibited items.

5. Failure to Produce Proof of Identity. Refusal may be necessary when a guest declines or otherwise refuses to produce positive identification upon our request.

6. Failure to Produce Necessary Travel Documents. Refusal may be necessary when a guest will be traveling across any international boundary and: (1) the travel documents of such guest are not in order; or (2) such transportation would be unlawful.

7. Failure to Comply with Cruise Line’s Rules or Policies. Refusal may be necessary if a guest fails or refuses to comply with any of our rules, policies or procedures including, but not limited to, Royal Caribbean Group’s Guest Health, Safety and Conduct Policy, which is incorporated herein by reference.

8. Failure to Comply with Crew Member Instructions. Refusal may be warranted if a guest attempts to interfere with any member of the crew of the vessel in the pursuit of his or her duties, or fails to obey the instruction of the Captain or any member of the crew.

9. Failure to Comply with Cruise Line’s Cruise Ticket Contract. Refusal may be necessary when we, in our sole discretion, determine that a guest may be in breach of any term of the applicable Cruise Ticket Contract, or when the guest’s conduct or presence is in violation of any term of the applicable Cruise Ticket Contract. By way of non-limiting example, this includes, but is limited to, failure to meet the Cruise Ticket Contract requirements regarding minimum age for booking.

10. Inappropriate Guest’s Conduct. Refusal may be warranted when we determine a guest’s conduct to be disorderly, abusive or violent, or when a guest’s behavior may be hazardous to himself/herself, the crew, or other guests.

Refusal may also be warranted if a guest attempts to sell or advertise products or services onboard or attempts to or engages in demonstrations, protests or other behavior onboard which, in the Cruise Line’s sole opinion, is detrimental to the onboard atmosphere, the enjoyment of the cruise by other guests or is contrary to the rights or expectations of the Cruise Line, concessionaires or vendors onboard the vessel.

11. Unsafe or Unhealth Guest Condition. Refusal may be warrantd if a guest is seriously ill or is determined by our Medical Staff or other qualified medical personnel to be unfit to travel.

12. Previous Violations. Refusals may be warranted when we determine, in our sole discretion, that a guest previously committed a violation of any of our policies, including but not limited to our Guest Health, Safety and Conduct Policy, on any of our previous voyages.

13. General Grounds for Refusal: Refusal may be warranted when we, in our sole discretion deem the Refusal to be in the best interest of: (a) any Cruise Line, (b) the guest’s comfort, enjoyment, health, welfare or safety, (c) other guest’s comfort, enjoyment, health, welfare or safety, (d) any of our employee’s comfort, enjoyment, health, welfare or safety, (e) the prevention of damage to our property or the property of guests or employees.

No Conflict with Other Policies

No portion of this Policy shall be interpreted in a manner so as to conflict with any other policy adopted by us. Subject to the foregoing, our policies are to be taken as mutually explanatory of one another and, in the case of ambiguities or discrepancies within or between such parts, the same shall be explained and interpreted, if possible, in a manner which gives effect to each part and which avoids or minimizes conflicts among such parts.

IMPORTANT NOTICE TO GUESTS: Your cruise ticket contract or booking conditions, and the terms and conditions for the purchase of any products, services, shore excursions, or other activities related to your cruise, contain important limitations on the rights of passengers, including provisions relating to limitation of liability, forum selection, governing law, and the use of alternative dispute resolution to resolve certain types of disputes. To find the applicable cruise ticket contract or booking conditions, and the purchase terms and conditions, please visit www.celebritycruises.com/guest-terms.

CONSENT TO COMMUNICATIONS: By continuing, you - on your own behalf and on behalf of all others for whom you are acting - consent to receive communications from Royal Caribbean Group about any outstanding invoices or amounts due. As part of these communications, Royal Caribbean Group may contact you or any other person(s) for whom you are acting, at any time, via any communication means, regarding account balance(s) or any amount(s) due.

Booking Conditions

I. Cruise/Cruisetour Ticket Contract (excludes Celebrity Cruises Galapagos sailings)

II. Cruise/Cruisetour Ticket Contract (Celebrity Cruises Galapagos Sailings: Celebrity Flora, Celebrity Xpedition or Celebrity Xploration)

III. COVID-19 Supplementary Terms and Conditions ("COVID-19 Terms")

IV. Health Protection Measures for Corona Virus: Royal Caribbean Group Privacy Policy

V. Guest Health, Safety and Conduct Policy

VI. Refusal To Transport Policy

YOUR CRUISE/CRUISETOUR TICKET CONTRACT CONTAINS IMPORTANT LIMITATIONS ON THE RIGHTS OF PASSENGERS. IT IS IMPORTANT THAT YOU CAREFULLY READ ALL TERMS OF THIS CONTRACT.

PASSENGER IS FURTHER DIRECTED TO PAY CLOSE ATTENTION TO SECTION 4 AND THE INFORMATION AVAILABLE AT WWW.CELEBRITYCRUISES.COM WHICH CONTAIN IMPORTANT TERMS, CONDITIONS, POLICIES, PROCEDURES AND REQUIREMENTS RELATED TO COVID-19.

FOR 1 TO 4 NIGHT CRUISES (including Holiday Sailings) IF CANCELLATION IS MADE

CANCELLATION CHARGE

75 days or more prior to the first day of the Cruise

No charge (except for Nonrefundable Deposit amounts)

74 to 61 days

50% of total price

60 to 31 days

75% of total price

30 days or less

100% of total price (No refund)

FOR 5 NIGHTS OR LONGER CRUISES

(including Holiday Sailings and CruiseTours)

IF CANCELLATION IS MADE

CANCELLATION CHARGE

90 days or more prior to the first day of the Cruise

No charge (except for Nonrefundable Deposit amounts)

89 to 75 days

25% of total price

74 to 61 days

50% of total price

60 to 31 days

75% of total price

30 days or less

100% of total price (No refund)

YOUR CRUISE/CRUISETOUR TICKET CONTRACT CONTAINS IMPORTANT LIMITATIONS ON THE RIGHTS OF PASSENGERS. IT IS IMPORTANT THAT YOU CAREFULLY READ ALL TERMS OF THIS CONTRACT.

PASSENGER IS FURTHER DIRECTED TO PAY CLOSE ATTENTION TO SECTION 4 AND THE INFORMATION AVAILABLE AT WWW.CELEBRITYCRUISES.COM WHICH CONTAIN IMPORTANT TERMS, CONDITIONS, POLICIES, PROCEDURES AND REQUIREMENTS RELATED TO COVID-19.