What is Captain's Club and how do I join?
Captain's Club is Celebrity Cruises' recognition and rewards program. There are currently six tiers: Preview, Classic, Select, Elite, Elite Plus and Zenith. The more you sail, the more rewarding your experience becomes. To enroll click here.
Does Captain’s Club offer reciprocity with other Royal Caribbean Cruises Ltd. brands?
Celebrity's Captain's Club program offers reciprocity with Royal Caribbean's Crown & Anchor program and Azamara's Le Club Voyage program. Captain's Club Classic members receive Le Club Voyage Adventurer benefits. Captain's Club Select members receive Crown & Anchor Platinum and Le Club Voyage Explorer benefits. Captain's Club Elite members receive Crown & Anchor Diamond and Le Club Voyage Discoverer benefits. The same holds true for Crown & Anchor members and Le Club Voyage members when sailing on Celebrity. Credits are not combinable across brands; however, as members move up in tier, the membership level will be automatically upgraded across all enrolled programs. If you are currently a member of both Captain's Club and Crown & Anchor programs, you will automatically receive benefits based on your highest membership level between the two. The benefits of the two programs will stay independent, and the number of sailings a member accrues on each brand will not be combined. You will earn the tier credit for the brand you are sailing as long as you are a member of that brand's loyalty program.
If you are a Captain's Club member but not a member of the Crown & Anchor Society, and plan on sailing with Royal Caribbean, or you are a Crown & Anchor member but not a Captain's Club member and plan on sailing with Celebrity Cruises, please call the Captain’s Club at 1-844-418-6824 if within the U.S. or contact your International Office or Representative if outside the U.S. to enroll in the equivalent tier.
Also, please remember to provide your membership number when booking a Celebrity cruise to ensure you receive your Club Points and benefits while sailing.
Where can I view my Captain’s Club points and status?
Once enrolled in the Captain’s Club program, you will need to create a Guest Account to manage and view your membership. Once signed into your Guest Account, your Captain’s Club number, Tier and Club Points will be displayed. A Guest Account will also, allow you to manage your cruise vacations.
See more FAQs on Guest Account here.
How do I get Club Points that have not posted to my Captain’s Club membership?
Club points can take up to 14 days to post to your account. If after 14 days, you still do not see your club points, call the Captain’s Club at 1-844-418-6828.