FROM THE BRIDGE
Just for you—your exclusive Captain’s Club Newsletter is here
Here at Celebrity, we’re always working to deliver more value to our guests. That’s why we’ve come up with a way to make booking air through Celebrity even more advantageous. We’re introducing our Book Now, Pay Later feature which will allow you to reserve your flights ahead of time, and pay at your own convenience (any time before the final payment date).
Introducing Book Now, Pay Later. Now, you can book your flights with no money down, and you’ll enjoy the flexibility of changing flights with no change fees when you book refundable airfares. You’ll get all the same great benefits Flights by Celebrity offers, plus the convenience of locking in your flights and the fare without having to pay for the airfare at time of booking. Pay for your flights at the same time as your cruise final payment. It’s the newest premium benefit of Flights by Celebrity.
To celebrate the launch of our new Book Now, Pay Later program we’re offering Captain’s Club members, Classic and above, an exclusive bonus point opportunity. Book your flights through Flights by Celebrity between February 26 and March 12, 2019 and receive 10 Captain’s Club bonus points*.
Hear directly from Michelle Johnson, who runs our air travel program, about new enhancements to Flights by Celebrity and what they mean for you.
Q: Tell us about your background and your role, here, at Celebrity.
A. I joined the Celebrity family in September of 2017 as the Director of Air Strategy. I am responsible for developing Flights by Celebrity program enhancements to improve our guest’s vacation planning experience. Prior to Celebrity, I spent 5 years at Delta Air Lines. I now reside in Davie, Florida, with my 8-year-old son, Hayden, our two dogs, Mattie and Lucky, along with Jack the Cat.
Q. Flights by Celebrity is really built with the guests’ best interests in mind. In your opinion, what really makes it such a valuable tool to our guests?
A. Our four Ps do a great job highlighting the benefits of our program: Points, Price, Protection, and Pay Later. You can still earn points with your favorite airline, rest assured you’re getting the best fare available; have the peace of mind knowing you’re protected in the event of flight delays or cancelations; and you can now delay all air payments until cruise final payment when you select a refundable fare.
Q. Book Now, Pay Later is a really great new feature. How can guests leverage it to get the most out of it?
A. We’ve worked really hard to negotiate the best possible rates and contract terms with the airlines. With these great rates, enhanced flexibility, and recent operational and technical changes across our teams and systems, we’re now able to offer this benefit to our guests to improve the vacation planning process. We want vacation planning to be just as much fun as the vacation itself, and we believe this is a big step in the right direction. With this new feature, guests can now book any refundable flights through Flights by Celebrity, and pay NOTHING until the cruise final payment date. This way, our guests can quickly lock in their flights without worrying about possible emergencies, cancellation fees or changes in plans.
Q. Can you explain, briefly, the updated process for “paying later” on our website?
A. When searching for flights on our website, select a refundable fare, and proceed to booking. You will be given the option to “pay later” or “pay now”. If you choose to pay later, no credit card details are required. It’s really that simple!
Q. In your own opinion, what makes Flights by Celebrity unique in the air/sea industry?
A. Guest empowerment— with our program, the guest can choose their airline, and every other detail of their flight including nonstop vs. connection, connecting city, layover time, departure and arrival times. Additionally, we refuse to charge booking fees. The prices of our flights are always competitive with our best fare guarantee. And now, with Pay Later, Flights by Celebrity also offers ultimate flexibility by allowing guests to defer payment until cruise final payment when selecting a refundable fare.
Q. Is there anything you can share with us about the program’s future?
A. Enhancements are coming. We’re working hard this year to ensure we provide the best flight booking experience possible. By the end of the year, the Celebrity website will have a fully revitalized air shopping experience using the best technology to improve search results, provide optimal flight recommendations for your preferred cruise, and simplify the overall experience.
Last year, we announced a huge $500 million fleet modernization program to span over the next 5 years. Each and every vessel will be brought to the EDGE and enhanced with redesigned accommodations, venues, boutiques, and a beautifully revitalized spa. We’re proud to announce the first completed product of this exciting project, the Celebrity Millennium!
Earlier this month in New York, we announced two very exciting new partnerships; the first with one of the greatest dance companies in the world— American Ballet Theatre—and the second with world-renowned culinary artist, Chef Daniel Boulud.
Celebrity has entered into an industry-first partnership with American Ballet Theatre to bring you the best classical dance experience at sea. Beginning on the newly Revolutionized Celebrity Summit, American Ballet Theatre will host ballet barre classes and perform both classic and modern pieces on select sailings throughout the fleet, as well as offer ABT performances as shore excursions in ports of call where ABT performs.
American Ballet Theatre has been a pillar of New York City’s cultural community and America’s artistic landscape since 1940. Revered internationally, ABT is America’s National Ballet Company® and the nation’s standard-bearer of excellence in classical ballet.
Come behind-the-scenes with our Associate Vice President of Entertainment, Becky Thomson-Foley and hear her thoughts and views on American Ballet Theatre and the exciting future of entertainment on board our ships.
Founder of an award-winning restaurant group that spans the world, including his legendary Michelin-starred flagship, DANIEL, in New York City, Chef Daniel Boulud is a name every foodie knows. In addition to DANIEL, Chef Boulud has since expanded his restaurant offerings to include multiple brands with locations in four countries. Now, he’s joining culinary forces with us and our own Michelin-starred chef, Cornelius Gallagher. As our Global Culinary Brand Ambassador, Chef Boulud will design signature dishes for Luminae, our private restaurant for suite guests. We’re also introducing our Chef’s Table by Daniel Boulud, complete with a private galley tour and five-course dining experience, and we’ll be featuring guest chef appearances on board. Plus, we’re working closely with Chef Boulud on a culinary mentorship program where the most talented up-and-coming chefs can hone their craft by learning from the best—both in our kitchens and in Chef Boulud’s. All this is just a taste. For us, teaming up with Chef Boulud is a recipe for (even more) culinary success.
Get an exclusive look into our partnership with Daniel Boulud and the food and beverage scene on board Celebrity Cruises with our Associate Vice President of Food and Beverage, Cornelius Gallagher.
Celebrity Summit is embarking on new 10 and 11 night Bermuda cruises out of Cape Liberty, New Jersey for a whole new sailing experience. Each itinerary has at least one overnight in Bermuda and now includes New England ports like Boston, Massachusetts; Bar Harbor and Portland, Maine; and Newport, Rhode Island. By the summer Celebrity Summit will have just emerged from her Celebrity Revolution℠ with modernized venues, staterooms, and entertainment. Book now and be among the first to experience it all.
This year, Celebrity Eclipse embarked on her very first voyage to Antarctica. Not only was this the Eclipse’s first voyage to this amazing destination, but she is now the largest ship ever to have visited the area. The Captain leading this incredible first-time passage was the one and only Captain Michael Sympouras. Take a look at these 2020 Antarctica sailings in order to experience it all for yourself!
Good Day Captains Club Members,
As our first Antarctica cruise is about to finish, I would like to keep you updated with the cruise so far.
Our southbound crossing of Drake Passage was a good one with some minor changes in course and speed to provide a more comfortable passage to the guests.
Our arrival to Schollaert channel and to Paradise Bay was beyond any expectation. We had amazing weather, clear skies, and unlimited visibility. We could hear the guests from their balconies cheering as we were making our way through the ice together with the penguins and the humpback whales as our company.
Our night passage was full of fog, but on arrival to Elephant Island, the fog lifted, and we had another great view of the glaciers and the surroundings. Our Northbound passage was good as well, and on arrival to Port Stanley, another great day was expecting us. Temperatures were above normal, and we got great feedback from everyone. Puerto Madrynn was a day to remember with minimum winds and sunny skies (almost 26 degrees Celsius).
The last sea day, we arranged a matinee for our guests with Cruise Director Alejandro, our Naturalist Mickey-Live, and myself on stage interviewing each other. Then we began explaining our voyage specifics and various interesting environmental data using the big screen. It was the first time I saw standing people at the back of the theater and also guests sitting in the stairs all the way up. At the end we received a standing ovation and we could not be any happier seeing our guests having such a great time.
Eclipse is the biggest ever cruise ship that has visited Antarctica, another first for Celebrity Cruises and I am really honored to be her Captain on her first ever voyage.
Last but not least, I am sending you some great pictures in reduced resolution just to realize, too, what a wonderful world we live in...
Captain Michael Sympouras
Master, Celebrity Eclipse
Zenith members, Vicki and Gene Bertin, got engaged on the Celebrity Equinox in 2017 and they were set to marry aboard Celebrity Eclipse on April 15, 2018. When their luggage didn’t arrive in time, the couple joked that they only thing available to them were the suite’s robes. After waiting as long as they could before their friends and family had to debark, the decision was made—they would be married in Celebrity Cruises’ bathrobes. Yes, the bride, and the groom, wore white!
“Many people get married on a cruise ship, but how many in their favorite cruise lines’ attire? The most important thing was that we were on the Eclipse with ten very special friends that were there to share it with us.” Special thank you to, Hotel Director Jamie Petts, Adriana Peshic, Denny Flores, Joyce Lopez and all the other crew who helped with our special day.
✝Bonus Points Offer:
✝ Captain's Club Member Air Offer (“Offer”) applies to new individual bookings for air travel made via Flights by Celebrity. Offer applies to air travel made via Flights by Celebrity between 2/26/19 and 3/12/19. Captain’s Club Members (“CC Members”), Classic and above, are eligible to receive 10 Bonus Club Points when booking air travel for booked sailings with Celebrity Cruises. Preview members are not eligible to participate in this offer. Bonus points apply to each CC Member with a Flights by Celebrity booking. Limit one offer per CC Member per sailing. Club Points will be added to CC Member's account within 30 days after conclusion of sailing and flights. Valid membership number must be provided at time of cruise booking. Offer applies to residents of US and Canada only. If multiple Flights by Celebrity bookings are made between 2/26/19 and 3/12/19 the bonus Club Points offer will be applied to each of the air bookings as long as each Flight-by-Celebrity purchase is made for different sailings. Changes to an air or cruise booking may result in removal of Offer. Guest must complete the sailing with Celebrity in order to receive the Club Points. Offers and prices are subject to availability, cancellation and change without notice at any time. Celebrity Cruises reserves the right to correct any errors, inaccuracies, or omissions at any time without notice.