There are a lot of things you can do to make this cruise all about you. Want to feel more relaxed at the end of the cruise than you were at the beginning? Canyon Ranch SpaClub treatments are just the thing.
Consider yourself a foodie? Why not make some reservations at our specialty restaurants? Since we're talking about dining-buying a beverage package now would be one less thing you need to think about later. Looking for something to do off the ship? We have lots of different shore and land excursions in every port. And, if you're looking to escape from the real world a little longer, why not add a few days before or after your cruise with a Sea & StaySM package?
These are just a few ways you can make sure your cruise is everything you thought it would be. And then some.
We want this to be the best vacation of your life. So to make sure you have nothing to think about except having a good time, we offer you the CruiseCare® package of benefits.
We encourage you to review these programs and feel free to call us or your travel agent with questions. There are three sections to the protection program:
Waives the non-refundable cancellation provision of your cruise ticket contract and pays you the value of the unused portion of your prepaid cruise vacation in the event that you or your traveling companion need to cancel your cruise vacation (for specified reasons). In addition, should you or your traveling companion need to cancel your cruise for "any other reason", you may be eligible for Cruise Credits. Brought to you by Celebrity Cruises*.
Guests must cancel their cruise prior to departure and must request a refund through the program administrator to be eligible for cash reimbursement or future cruise credits, as applicable. Credits expire one year after the issue date, are nontransferable, and are not applicable to holiday or inaugural sailings. Credits have no cash value and, if applied to a booking of lesser value, will not result in a cash refund of any difference. Credits may not be used for deposits, only final payment, and can be used only on the cruise brand originally booked. Only original copies of credit letters will be accepted; copies or altered letters may not be used.
*For NY residents, the CruiseCare Cancellation Penalty Waiver program is underwritten by Stonebridge Casualty Insurance Company, a Transamerica Company, Columbus, OH: NAIC #10952 under policy/certificate Form series TAHC5000. Certain coverages are under series TAHC6000 and TAHC7000.
CruiseCare "Any Reason" Cruise Credits
In the event that you choose to cancel for a reason not authorized above or for a reason that is otherwise restricted, at any time up until departure, and you have purchased CruiseCare, Celebrity Cruises will provide you with a cruise credit equal to 75% of the non-refundable value (excluding Celebrity’s ChoiceAir®) of your Cruise Vacation prepaid to Celebrity Cruises, for your use toward a future cruise.
Provides coverage for booked air, accident and sickness medical benefits, evacuation, baggage protection and much more. Underwritten by Stonebridge Casualty Insurance Company.
Trip Delay Up to $500
If you miss the departure of your trip due to carrier-caused delays or other covered reasons, the plan reimburses you for additional accommodations, meals and "catch-up" transportation expenses.
If your baggage or personal property is lost, stolen, or damaged, the plan will cover up to $1,500. If your bags are delayed or misdirected for more than 24 hours, the plan will reimburse you up to $500 for the purchase of necessary personal items.
Medical Expenses Up To $10,000
Should you become injured or sick during your vacation, the plan will reimburse you for necessary medical expenses for up to one year from the date of your accident or illness. This coverage is especially important, as Medicare and many private vacation protection policies generally do not cover you outside of the U.S. or Canada, and many HMOs do not cover you outside their provider area.
Emergency Evacuation Up To $25,000
In the event that a covered illness or injury requires air or ground transportation to a specialized facility or to return home, the plan provides for covered medical services and supplies (coordinated by our 24-hour Assistance provider, to help ensure your safe transport).
This plan provides insurance coverage that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. If you have any questions about your current coverage, call your insurer, insurance agent or broker.
This program was designed and is administered by Aon Affinity Berkely Travel.
Aon Affinity, is the brand name for the brokerage and program administration operations of Affinity Insurance Services, Inc.; (AR 244489); in CA, MN & OK, AIS Affinity Insurance Agency, Inc. (CA 0796465); in CA, Aon Affinity Insurance Services, Inc., (0G94493), Aon Direct Insurance Administrators and Berkely Insurance Agency and in NY and NH, AIS Affinity Insurance Agency. Affinity Insurance Services is acting as a Managing General Agent as that term is defined in section 626.015(14) of the Florida Insurance Code. As an MGA we are acting on behalf of our carrier partner.
Carrier and Form Number Information: The CruiseCare Travel Insurance Program is underwritten by Stonebridge Casualty Insurance Company, a Transamerica company, Columbus, Ohio; NAIC # 10952 (all states except as otherwise noted) under Policy/Certificate Form series TAHC5000. In CA, HI, NE, NH, PA, TN and TX Policy/Certificate Form series TAHC5100 and TAHC5200. In IL, IN, KS, LA, OR, OH, VT, WA and WY Policy Form #'s TAHC5100IPS and TAHC5200IPS. Certain coverages are under series TAHC6000 and TAHC7000.
Provides 24-hour assistance services, including: pre-trip health, safety and weather information; assistance with travel changes; lost luggage assistance; emergency cash transfer assistance; medical consultation and monitoring; emergency legal assistance; emergency medical and dental assistance; lost travel document assistance; and emergency medical payment assistance. Provided by On Call International.
The plan cost is fully refundable if you are canceling outside of Celebrity Cruise's published penalty period. Prices are subject to change without notice. The plan cost may be paid at any time from deposit up to and including final payment; however, the CruiseCare Cancellation and Interruption Penalty Waiver takes effect only upon payment of the plan cost in addition to any required cruise deposit. Payment of your cruise fare deposit amount without the plan cost will not activate this program. CruiseCare Travel Insurance provides cancellation and interruption protection for independently booked air, as well as coverages to protect you during your covered Trip, as follows:
|Cruise Cost per Person||CruiseCare Plan Cost per Person|
|$ 0 - $500||$29|
|$ 501 - $1,000||$59|
|$1,001 - $1,500||$89|
|$1,501 - $2,000||$119|
|$2,001 - $2,500||$159|
|$2,501 - $3,000||$199|
|$3,001 - $3,500||$259|
|$3,501 - $4,000||$299|
|$4,001 - $4,500||$339|
|$4,501 - $5,000||$379|
|$5,001 - $5,500||$419|
|$5,501 - $6,000||$459|
|$6,001 - $6,500||$539|
|$6,501 - $7,000||$569|
|$7,001 - $7,500||$599|
|$7,501 - $8,000||$639|
|$8,001 - $8,500||$679|
|$8,501 - $9,000||$709|
|$9,001 - $9,500||$749|
|$9,501 - $10,000||$789|
Prices subject to change.
Review CruiseCare terms, conditions and plan sponsors here if you booked your cruise before June 2, 2014 and/or your cruise is departing on/before December 31, 2014.
Review CruiseCare terms, conditions and plan sponsors here if you booked your cruise on/after June 2, 2014 and you are sailing on/after January 1, 2015.
It's true. Vacation days go faster than normal days. That's why you might want to think about adding a few days. You can spend some time exploring your departure or arrival port a little longer. We have different packages for one, two or three nights. And they all include hotel accommodations, porterage and transfers. Just to make sure your extra days really feel like vacation days.
Please keep in mind that for International Travel a valid passport is required; visas are required where they apply. This includes Europe, Asia, Central and South America. For additional passport information visit the U.S. Department of State or if you prefer, visit the Visa Central website for visa and/or passport applications and assistance.
You can also download our Shore and Land Excursions Brochures for full details about the many excursions we offer.
Private Car/Van Arrangements
How about a private car or van arrangement for you and your travel companions? With the Private Arrangements program, available in over 23 ports in Europe, you'll enjoy the ultimate in flexibility. You'll have a car or van with a driver for a full day or half day, and you can even request a tour guide. Let them know exactly where you want to go. Just book online at least 4 days before your cruise.
Custom Private Car/Van Arrangements
Take your tour a step further. How about an itinerary geared to your own interests? Let us arrange for a private car or van and entrance tickets to the Vatican, the Coliseum, or the Ruins of Pompeii. Just tell us what you'd like to see and do. Fill out this form, email or fax it back to us. We'll reply with details and a price.
Learn more about our Easy and Accessible Tour Programs for mobility-challenged guests.
So you're in port. Now what? Well you can stay on the ship or you can go on an excursion. There are lots of different ones to choose from in every port of call, From water sports to land adventures. To find one that's right for you, just search the different ports that you'll be stopping in. You'll see a description of each excursion including how long it will be, how much it will cost and the activity level. So you can decide which ones sound like something you always wanted to do, and hopefully the rest of your group will too. And, since many shore excursions sell out, it's a good idea to book them as soon as possible. That is, once you and your travel group agree on them!
For technical assistance purchasing Shore and Land excursions, please call 1-800-722-5941 for Celebrity Cruises.
*Important: Regular shore excursions can be purchased online up to 4 days before your sail date or 10 days prior to the start day of an Alaska Cruisetour. If you are sailing in less than 4 days, you will need to make your Shore and Land Excursion reservations onboard. If your Alaska Cruisetour starts in less than 10 days, you will need to make your reservations during your Alaska Cruisetour.
Please refer to our Shore and Land Excursions page for deadlines regarding our tours with private arrangements.
Shore Excursions and Cruisetours must be paid in full at the time you book them.
To access your cruise reservation, sign into your “My Celebrity” account. If you’re not a “My Celebrity” member you can book a [Shore Excursion/Beverage Package/Canyon Ranch SpaClub Treatment/make dining arrangements] by using your cruise reservation number.Book Shore & Land Excursions
Make sure you get pampered as much, and as often as possible.
What better way to relax and enjoy your cruise than with one of our Canyon Ranch SpaClub treatments? They range from massages to facials to detox wraps and body therapies. To make sure you get the treatments and times you want, you should make your appointment as soon as possible. To do this, you need to have booked your cruise reservation and made at least one payment towards your vacation.
One thing to keep in mind: you have up to 4 days prior to your sail date to book your spa treatments online. If you are within the 4 days, you will need to book your spa treatments on the ship.
After taking a Celebrity Cruise you'll realize the sea isn't the only calming thing.
To access your cruise reservation, sign into your “My Celebrity” account. If you’re not a “My Celebrity” member you can book a [Shore Excursion/Beverage Package/Canyon Ranch SpaClub Treatment/make dining arrangements] by using your cruise reservation number.Book Canyon Ranch Treatments
If you choose Select Main Dining, you will eat in the main restaurant and order from its extensive menu, but you can decide what time you would like to eat-and the times can be different every day.
In order to make a reservation, your cruise must be on "Confirmed" status.
You can also make a reservation at one of our Specialty Restaurants. There is a fee for this, and it varies according to the restaurant.
To access your cruise reservation, sign into your "My Celebrity" account. If you're not a "My Celebrity" member you can book a [Shore Excursion/Beverage Package/Canyon Ranch SpaClub Treatment/make dining arrangements] by using your cruise reservation number.Book Dining Arrangements
Now's the perfect time to think about what type of beverages packages would make the most sense for you. That way, when you're on your cruise it's just one less thing you need to think about.
To access your cruise reservation, sign into your "My Celebrity" account. If you're not a "My Celebrity" member you can book a [Shore Excursion/Beverage Package/Canyon Ranch SpaClub Treatment/make dining arrangements] by using your cruise reservation number.Book Wine & Beverage Options
Our photographers will be on hand to capture all the most important events of your cruise vacation. They'll be found throughout your cruise - in the dining room, at the pool, on formal night, and more. There is no sitting fee or obligation to purchase. Your photos and portraits will be ready to view in the Photo Gallery the following day.
Enjoy the convenience and savings of pre-ordering online through mycruisephotos.com. You can get professional prints, personalized PhotoBooks, "Get the Picture!" digital images on CD, and the Cruise in Review DVD with voyage highlights, from ports of call to behind-the-scenes footage.Learn More
Make the most of your time ashore by planning your Port Shopping spree now. Visit www.PortShoppingSpree.com to learn about the exciting values that await in the ports of call. Once onboard, meet your Port Shopping Guides, who share time-and-money-saving tips about each port of call. Download the Port Shopping Spree mobile app to plan your spree on the go.