For more information contact our Access Department at (866) 592-7225 (voice), fax (954) 628-9622, send an e-mail to firstname.lastname@example.org, or have your local Travel Agent or International Representative contact us.
For additional assistance, feel free to ask for a Complaint Resolution Official (CRO). Our CROs have been trained and are aware of the applicable U.S. Department of Transportation (DOT) disability regulations as well as our policies and procedures regarding guests with disabilities. They will be glad to respond to your concerns. Our CROs are available at all U.S. port of departure and all of our ships.
Learn how to plan ahead to make sure your cruise is accessible and enjoyable.
Service Animals are welcome onboard all ships except those sailing to the United Kingdom (UK) due to DEFRA regulations. Learn more about rules, regulations and accommodations for them here.