Special Cruise Accommodations & Needs
Our extensive attention to detail makes it a vacation that knows
no boundaries
Every effort is taken to ensure all onboard experience a truly accessible vacation.
Celebrity is committed to providing all its guests with an unrivaled cruise vacation.
To customize your accommodations to meet your specific needs, please complete the Guest Special Needs Form.
For more information contact our Access Department at (866) 592-7225 (voice), fax (954) 628-9622, send an e-mail to special_needs@celebrity.com, or have your local Travel Agent or International Representative contact us.
For additional assistance, feel free to ask for a Complaint Resolution Official (CRO). Our CROs have been trained and are aware of the applicable U.S. Department of Transportation (DOT) disability regulations as well as our policies and procedures regarding guests with disabilities. They will be glad to respond to your concerns. Our CROs are available at all U.S. port of departure and all of our ships.
Planning Ahead
Learn how to plan ahead to make sure your cruise is accessible and enjoyable.
Service Animals are welcome onboard all ships except those sailing to the United Kingdom (UK) due to DEFRA regulations. Learn more about rules, regulations and accommodations for them here.
Mobility Disabilities
Our staterooms and social areas are designed to accommodate all our guests. Learn how here.
Visual & Hearing Disabilities
We've made the cruise experience as effortless as possible for our guests who are blind or have low vision, or are deaf or hard of hearing.
Medical Needs
Find out how we accommodate all our guests medical needs, including oxygen and dialysis.
Accessible Staterooms
Every ship has staterooms that are specially designed for wheelchair accessibility.
Accessible Excursions
Find out more about exciting Easy Tours for guests with mobility disabilities.