Visual & Hearing Disabilities | Cruise Vacations with Special Needs | Celebrity Cruises
 
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Special Cruise Accommodations & Needs

Our extensive attention to detail makes it a vacation that knows
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Every effort is taken to ensure all onboard experience a truly accessible vacation.

Special Needs

Visual Disabilities

Celebrity has made the cruise experience as effortless as possible for our guests who are blind or have low vision. Braille signage and elevator buttons are available on Celebrity Solstice® Class ships, Celebrity Constellation®, and Celebrity Infinity®. As always, our crew and staff are on hand to assist in every way at any time.

We also provide Qualified Readers onboard our ships for guests who are blind or have low vision. Select crewmembers have been trained as Qualified Readers to read written material such as the daily Celebrity Today newsletter and shore excursions information. Waiters will also read dining menus upon request. To request Qualified Readers for your cruise, please contact Guest Relations upon boarding.

To customize your accommodations to meet your specific needs, please complete the Guest Special Needs Form.

For additional information, call our Access Department at 1-866-592-7225, email us at special_needs@celebrity.com, or have your local Travel Agent or International Representative contact us.

Accommodations:

  • Service animals are welcomed onboard all ships except those sailing to the United Kingdom (UK) due to DEFRA regulations. A relief area measuring 4 feet by 4 feet, with cypress mulch, is provided. Learn more about rules, regulations and accommodations for them here.
  • Large Print menus and daily activity planners
  • Qualified Readers
  • Braille/tactile signage and elevator buttons/audio call signals are available on Celebrity Solstice® Class ships, Celebrity Constellation®, and Celebrity Infinity®.

Hearing Disabilities

Celebrity accommodates guests who are deaf and hard of hearing by providing them with technological advancements wherever and whenever possible.

To customize your accommodations to meet your specific needs, please complete the Guest Special Needs Form.

For additional information, contact our Access Department at 1-866-592-7225 (voice), send an e-mail to special_needs@celebrity.com, or have your local Travel Agent or International Representative contact us.

Service Animals are welcome onboard. Learn more about rules, regulations and accommodations for them here.

Accommodations:

  • A portable room kit in your stateroom is available upon request. It includes a visual-tactile alert system that provides alerts for door knocking, telephone ringing, alarm clock and smoke detector.
  • A TTY (teletypewriter) in your stateroom is available upon request. The TTY in your stateroom interfaces with the TTY at the Guest Relations Desk to meet all your in-stateroom needs.
  • Amplified telephones are available in the staterooms and public areas on Solstice class ships.
  • Assistive Listening Systems are located in the main theatre on Solstice class ships.
  • Sign language interpreting services will be provided upon request for deaf guests who use American Sign Language (ASL) as their primary means of communication. Sign language interpreting services are provided for main production shows, port and shopping presentations and other major activities on a shared basis for all deaf guests onboard. A request for sign language interpreting services should be made with the Access Department at time of booking but no later than 60 days prior to sailing. Requests are subject to availability of interpreters. Sign language interpreting services are provided on cruises which depart from and/or return to the U.S. and Canada.
  • Closed-captioned televisions are available in all staterooms across the fleet. Please note that only select programs are captioned. All safety videos are captioned.