Exquisite Cruise Vacations for Guest with Mobility Disabilities | Wheelchair Assistance | Celebrity Cruises
 
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Special Cruise Accommodations & Needs

Our extensive attention to detail makes it a vacation that knows
no boundaries

Every effort is taken to ensure all onboard experience a truly accessible vacation.

Special Needs

Every ship in the Celebrity fleet was designed with your every need in mind. You'll find wide, spacious corridors, to allow 180° turns for wheelchairs. Most decks are accessible through automatic doors, and all public rooms feature entrances with gradual inclines.

We provide complimentary wheelchair assistance for embarkation and disembarkation only.

If you would like to have a wheelchair during the cruise, we have a limited supply of wheelchairs available on our ships. Please contact our Access Department if you would like to make a reservation for a wheelchair. If you want to ensure you will have a wheelchair or scooter onboard, you are welcome to bring your own or rent one from of the companies below who will deliver it your stateroom on the ship:

CareVacations

Phone: 877-478-7827
Fax: 800-648-1116
E-mail: res@carevacations.com
On the web: CareVacations website

Special Needs at Sea

Phone: 800-513-4515
Fax: 800-513-4516
E-mail: info@specialneedsgroup.com
On the web: Special Needs at Sea website

You may bring and use wheelchairs, mobility scooters and other assistive devices onboard our ships. Due to safety regulations, Segways may not be used onboard.

Assistive devices including mobility scooters must be stored and recharged in your stateroom so fire doors, corridors and elevator lobbies are kept clear for emergency evacuation. When parked throughout the ship, they must be parked out of the way to allow safe and easy access by other guests and crewmembers.

Assistive devices should fit through a standard stateroom entry doorway which is at least 23 inches wide. We offer accessible staterooms which have wider doors which are at least 32 inches wide and may accommodate larger devices. If you have an assistive device larger than 32 inches wide, please contact our Access Department for assistance.

Note: Crewmembers are not permitted to lift assistive devices.

Animals

Service Animals are welcome onboard all ships except those sailing to the United Kingdom (UK) due to DEFRA regulations. Learn more about rules, regulations and accommodations for them here.

Services Provided:

  • Early boarding
  • Cruise transfers utilizing wheelchair accessible vehicles
  • Boarding and departure assistance
  • Scooter access
  • Lifts for one pool and one whirlpool on all ships
  • Accessible Blackjack tables in the casino
  • Accessible Guest Relations Desks

For additional information, contact our Access Department at 1-866-592-7225 (voice), send an e-mail to special_needs@celebrity.com, or have your local Travel Agent or International Representative contact us.