Every effort is taken to ensure all onboard experience a truly accessible vacation.
Our accessible staterooms are designed with wider doors, roll-in showers, grab bars and other special features for guests with mobility disabilities and other disabilities that require the use of the accessible features of that stateroom.
Accessible staterooms are held for people with disabilities until all other non-accessible staterooms in that category are reserved. Upon reserving an accessible stateroom, we require our guests acknowledge the need for the accessible stateroom by completing a Guest Special Needs Form.
If a guest is booked in an accessible stateroom and they do not have a mobility disability or other disability that requires the use of the features that are provided in the accessible stateroom, they may be moved at any time to a non-accessible stateroom in order to accommodate a guest with a disability.
Please note we investigate and take action on potential misuse of accessible staterooms where there is good cause to believe that such staterooms have been booked fraudulently.
For additional information, contact our Access Department at 1-866-592-7225 (voice), send an email to email@example.com, or have your local travel agent or International Representative contact us.