Contact Us
North American Region
Take a look at our frequently asked questions on our FAQ pages. If you can't find the answer there you can either e-mail or call us at the numbers listed below.
Phone
- Reserve your Celebrity vacation:
- 1-800-647-2251
- Celebrity Website Assistance:
- 1-800-722-5941
- Group Bookings (8+ staterooms)
- 1-888-727-4907
- Corporate Group Quotes:
- 1-800-722-5934, Option 1
- Charter Quotes:
- 1-305-539-6197
- Cruise Gift Certificates:
- 1-888-837-5676
- Online Check-in:
- 1-877-200-2897
- Reservations and pre-cruise questions:
- 1-800-647-2251
- Guests with Disabilities/Special Needs:
- 1-866-592-7225
- Lost luggage and Lost & Found:
- 1-800-256-6649
- For Custom Air requests or inquiries:
- 1-800-636-2440
- Order a brochure here or call
- 1-800-235-3274
Hours
Monday-Sunday 24 hours/7 days a weekCaptain's Club Contact Information
- U.S. and Canada:
- 1-800-760-0654
- Outside U.S. and Canada:
- 1-316-554-5961
- Fax:
- 1-305-603-0046
- Email Address:
- CaptainsClub@celebrity.com
Hours
Eastern daylight/standard time zone- Monday-Friday:
- 8 AM-11 PM
- Saturday-Sunday:
- 9 AM-8 PM
Have a Post Cruise Question or Comment?
Please email us. We are committed to providing a response to your comments or feedback within 48 hours.
Mail:
- Letters should be sent to:
- Corporate Guest Relations:
- 1050 Caribbean Way
- Miami, FL 33132
Phone
- Corporate Guest Relations Department:
- 1-800-256-6649
Hours
Eastern daylight/standard time zone- Monday-Friday:
- 8 AM-8 PM
- Saturday-Sunday:
- 9 AM-7 PM
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The flight inclusive cruise holidays advertised are ATOL protected by the Civil Aviation Authority. Our ATOL number is 3088. Protection extends primarily to guests who book and pay in the United Kingdom. Click on the ATOL logo for further information. |