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Contact Us

Contact Us

North American Region

Take a look at our frequently asked questions on our FAQ pages. If you can't find the answer there you can either e-mail or call us at the numbers listed below.

Phone

Reserve your Celebrity vacation:
1-800-647-2251
Celebrity Website Assistance:
1-800-722-5941
Group Bookings (8+ staterooms)
1-888-727-4907
Corporate Group Quotes:
1-800-722-5934, Option 1
Charter Quotes:
1-800-722-5934
Cruise Gift Certificates:
1-888-837-5676
Online Check-in:
1-877-200-2897
Reservations and pre-cruise questions:
1-800-647-2251
Guests with Disabilities/Special Needs:
1-866-592-7225
Lost luggage and Lost & Found:
1-800-256-6649
For Custom Air requests or inquiries:
1-800-636-2440
Order a brochure here or call
1-800-235-3274

Hours

Monday-Sunday 24 hours/7 days a week

Captain's Club Contact Information

U.S. and Canada:
1-800-760-0654
UK:
0844 481 7687
Outside U.S., Canada and UK:
1-316-554-5961
Fax:
1-305-603-0046
Email Address:
CaptainsClub@celebrity.com

US and Canada Hours

Eastern daylight/standard time zone
Monday-Friday:
8 AM-11 PM
Saturday-Sunday:
9 AM-8 PM

UK Hours

Greenwich Mean Time (GMT)
Monday-Friday:
8:30 AM-6 PM
Saturday:
9 AM-4 PM
Sunday:
Closed

Have a Post Cruise Question or Comment?

Email

Please email us. We are committed to providing a response to your comments or feedback as soon as possible.

Mail:

Letters should be sent to:
 
Corporate Guest Relations:
1050 Caribbean Way
Miami, FL 33132
 
Due to mail processing times, please allow 10 - 14 days for a response.

Phone

Corporate Guest Relations Department:
1-800-256-6649

Hours

Eastern daylight/standard time zone
Monday-Friday:
8 AM-8 PM
Saturday-Sunday:
9 AM-7 PM

     The flight inclusive cruise holidays advertised are ATOL protected by the Civil Aviation Authority. Our ATOL number is 3088. Protection extends primarily to guests who book and pay in the United Kingdom. Click on the ATOL logo for further information.

Release: MAR2014-SNAPSHOT, Build #: 83, Built on: 20140409-1225 last recached on Sat Apr 19 14:37:11 EDT 2014