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For your convenience, answers to many of your frequently asked questions can be found on our FAQ pages. If you are unable to locate an answer, you can either e-mail or call us at any of the numbers listed below.
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North American Region |
Reserve your Celebrity vacation:
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1-800-647-2251
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Celebrity Web Assistance
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1-800-722-5941
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Online Check-in:
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1-877-200-2897
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| Reservations and Pre-cruise questions: |
1-800-647-2251 |
| Guests with Disabilities/Special Needs: |
1-866-592-7225 |
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| Lost luggage and lost and found: |
1-800-256-6649 |
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| Assistance with day of cruise travel: |
1-800-256-6649 |
| For Custom Air requests or inquiries: |
1-800-636-2440 |
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To order a Brochure,
Click Here: |
1-800-235-3274 |
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| Eastern daylight/standard time zone |
| Monday - Sunday: |
8:00am - 12:00am |
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Captain's Club Contact Information
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| U.S. & Canada: |
1-800-760-0654 |
| Outside U.S. & Canada: |
1-316-554-5961 |
| Fax: |
1-305-373-4384 |
| Email Address: CaptainsClub@Celebrity.com |
| Eastern daylight/standard time zone |
| Monday - Friday: |
8:00 am - 11:00 pm |
| Saturday - Sunday: |
9:00 am - 8:00 pm |
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Have a Post Cruise Question or Comment?
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Please E-mail Us - We are committed to providing a response to your comments or feedback within 48 hours.
Letters should be sent to:
Corporate Guest Relations:
1050 Caribbean Way
Miami, Fl 33132
(Due to mail processing times, please allow 10-14 days
for a response.)
You are also welcome to call our Corporate Guest Relations Department at: |
| Eastern daylight/standard time zone |
| Questions or Comments |
1-800-256-6649 |
| Monday - Friday: |
8:00 am - 8:00 pm |
| Saturday - Sunday: |
9:00 am - 7:00 pm |
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| International |
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Germany (Frankfurt Office)
|
| Telephone No: |
069-9200710 |
| Fax No: |
069-92007192 |
| Email Address: |
infode@rccl.com |
 |
| Local Times |
| Monday - Friday: |
9:00 am-6:00 pm |
|
|
UK (Weybridge Office)
|
| Telephone No: |
0800 018 2525 |
| Fax No: |
01932 820286 |
| Email Address: |
infouk@rccl.com |
|
| Local Times |
| Monday - Friday: |
8:30 am - 8:00 pm |
| Saturday: |
9:00 am - 5:00 pm |
| Sunday: |
10:00 am - 4:00 pm |
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Spain (Barcelona Office)
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| Telephone No: |
34 902 345 135 |
| Fax No: |
34 93 304 3528 |
| Email Address: |
info.es@rccl.com |
|
| Local Times |
| Monday - Friday: |
9:00 am-6:00 pm |
|
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| For a list of all our International Offices and Representatives, please
click here.
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The flight inclusive cruise holidays advertised are ATOL protected by the Civil Aviation Authority. Our ATOL number is 3088. Protection extends primarily to guests who book and pay in the United Kingdom. Click on the ATOL logo for further information. |
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Not from United States?
| Register to receive emails
| See Frequently Asked Questions |
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