Payment and Gratuities


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For your convenience, details regarding payment and gratuities are provided below.

How to Pay
For your cruise vacation, your reservation must be paid in full by the final payment date on your reservation. Reservations may not be made on the day of sailing.

Make your cruise payment to your travel agent, or make checks payable to:

Celebrity Cruises Inc.
P.O. Box 025511
Miami, FL 33102-5511

For express mail or courier deliveries, send to:
Celebrity Cruises Inc.
1050 Caribbean Way
Miami, FL 33132
Attn.: Cash Processing Department

Or you can call us with your credit card.
1-800-437-3111

Celebrity Cruises Bon Voyage packages can be paid by calling our Special Services Department at 800-242-6374 or your travel agent to make arrangements.

Refunds and Cancellations
When canceling a Cruise or Cruisetour, certain penalties apply. See the information below for details.

Cruise Length	Days Prior to Departure	Cancellation Fee Per Person
1- 5 night	60 or more*	No Charge
	59 to 30**	Deposit Amount
	29 to 8	50% of Total Price
	7 days or less	No Refund
6- 8 night	70 Days or more*	No Charge
	69 to 30**	Deposit Amount
	29 to 8	50% of Total Price
	7 days or less	No Refund
9 or more nights	70 Days or more*	No Charge
	69 to 30**	Deposit Amount
	29 to 15	50% of Total Price
	14 days or less	No Refund

* For Holiday Sailings, written notification must be received at least 90 days prior to the departure date. ** 89 to 30 days for Holiday Sailings.

The table above also applies to Holiday Sailings except as noted above. Cancellation notices are effective when received by the Operator.

For guests who have booked a Cruisetour and desire to cancel their tour while retaining the cruise, refunds of the Cruisetour Fare (including any applicable supplement charges) shall be made in accordance with the following cancellation policy:

Cruisetour to Cruise-only Conversions	Days Prior to Departure	Cancellation Fee Per Person
	70 days or more*	No Charge
	69 to 30 days**	Deposit Amount
	29 to 15 days	50% of Total Price
	14 days or less	No Refund

*For Holiday Sailings, written notification must be received at least 90 days prior to the departure date. ** 89 to 30 days for Holiday Sailings.

The cancellation charge policies above vary for single occupancy or for the third, fourth or higher occupants in a stateroom or for groups. Consult your travel agency or call Celebrity Cruises for further details.

If payment was received via credit card, the refund will be made to that credit card. If payment was received from your travel agent, the refund will be provided back to that travel agent.

Seapass
All Celebrity ships operate on a cashless system. For onboard purchases, you will be provided with a Seapass Account. This account can be validated with a Visa, MasterCard, Novus, or American Express card, or you may arrange to pay this account by cash or traveler's check. All onboard services and purchases may then be signed for and charged to your Seapass Account. At the end of your cruise, you will receive a completely itemized statement reflecting your charges.

Paying for Shore Excursions
Shore excursions booked on board the ship will be charged to your Seapass Account. To book shore excursions, contact the Shore Excursion Desk as soon as possible after boarding your ship, as space is limited. Shore excursions may also be booked through the Celebrity Network in your stateroom and charged to your Seapass Account.

Gratuities
For your convenience, we will automatically add gratuities for your restaurant and stateroom services to your onboard Seapass account on a daily basis in the following amounts, which may be adjusted at your discretion: $11.50 per person per day for guests in staterooms ($12.00 per person per day for guests in Concierge Class and AquaClass staterooms and $15.00 per person per day for guests in Suites). These service gratuities are based on the following recommended amounts:

Restaurant Service*	Per Person Per Day
Waiter	$3.65
Assistant Waiter	$2.10
Dining Room Management	$1.00
Stateroom Service*	Per Person Per Day
Butler (Suites Only)	$3.50
Stateroom Service	$3.50 ($4.00 for Concierge Class and AquaClass staterooms)
Alternative Service*
Other Service Personnel	$1.25

Beverage Service personnel are acknowledged with a 15% service charge which will be automatically added to the bill.

*Please note that gratuities may be shared with other crew members depending on the particular service requirement.

Currency Requirements
Only U.S. currency is accepted aboard the ships, and personal checks are not accepted. Credit cards can be used to secure cash by using the ATM located near the casino onboard.

Currency exchange services are available onboard at the Guest Relations Desk. The shops, lounges, shore excursions, and AquaSpa operate on a cashless system; therefore you must use your Seapass Account when purchasing beverages and services throughout the ship.

ATM
An ATM is available on board all Celebrity ships. You may obtain cash by using your MasterCard, VISA or American Express card, or you may use a bank card belonging to systems such as Cirrus-Plus, Honors, Shazam, Alert, Yankee 24, Pulse, ATH, NYCE, MAC, Magicline, Star System, Oath and Tyme.